WILLOW BROOKE COURT AT PARK POINTE VILLAGE

The resident has the right to receive notices in a format and a language he or she understands.

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Allow residents the right to participate in the planning or revision of care and treatment.

Store, cook, and serve food in a safe and clean way.

Have a program that investigates, controls and keeps infection from spreading.

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.