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Complaint Investigation

Magnolia Manor - Greenwood

Inspection Date: December 30, 2025
Total Violations 2
Facility ID 425172
Location Greenwood, SC
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Inspection Findings

F-Tag F0657

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0657 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

review of the facility policy, record review, and interviews, the facility failed to ensure appropriate post-fall interventions were developed and implemented through care plan revision for 1 of 3 residents reviewed for falls Resident (R)2. This failure had the potential to place the resident at risk for additional falls and injury.Findings include:Review of the facility's policy titled, Care Plan Process, Person Centered Care with a revision date of 05/05/23 revealed, Policy: The facility will develop and implement a baseline and comprehensive care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards and quality care. The facility will coordinate the development of the person-centered care plan within the required timeframes. Procedures:

  1. 9. Thru ongoing assessment, the facility will initiate person-centered care plans when the resident's clinical
  2. status or change of condition dictates the need such as but not limited to falls and pressure ulcer development.Review of Resident R2's Electronic Medical Record (EMR) Face sheet revealed Resident R2 was admitted to the facility on [DATE REDACTED] with diagnoses including, but not limited to, fracture of the neck of the right femur, encephalopathy, other disorders of bone density and structure, rhabdomyolysis, dysphagia and cognitive communication deficit. Review of Resident R2's significant change Minimum Data Set (MDS) dated [DATE REDACTED] revealed Resident R2 has severe cognitive impairment and scored a 06 on the Brief Interview for Mental Status (BIMS) assessment, indicating Resident R2 was not cognitively intact.Review of the facility's incident documentation indicated that Resident R2 experienced a fall on 08/27/25 at approximately 06:00 PM in his room. Post-fall documentation indicated that the resident was assessed, and no serious injury was identified.Review of Resident R2's EMR comprehensive Care Plan revealed the care plan was not updated to include new or revised interventions related to the fall, identification of causative or contributing factors, enhanced supervision or environmental modifications, or any evidence of individualized fall-prevention strategies implemented following the resident's fall with fracture on 08/27/25. During an interview on 12/30/25 at 11:26 AM with the Registered Nurse (RN)/MDS Coordinator, revealed, The resident has had two fractures. We may have resolved the one for August. Let me look. The MDS Coordinator revealed,I ran the history from 09/01/25 until today,12/30/25, but I don't see the care plan for the fracture in August 2025. There is nothing in August because he went out to the hospital on [DATE REDACTED] and returned on 09/02/25. We did a significant change on 09/07/25. That should have alerted us to update the care plan, but I do not see any care plan updates for August or September 2025.During an interview on 12/30/25 at 12:20 PM with the Director of Nursing revealed, My expectation is that the care plans are updated with a significant change in a resident. Upon readmission to the facility from the hospital, the care plan should be updated.

    Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

    these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

    LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

    TITLE

    (X6) DATE

    FORM CMS-2567 (02/99) Previous Versions Obsolete

    Facility ID:

    If continuation sheet

    Event ID:

    Printed: 04/13/2026 Form Approved OMB No. 0938-0391

    Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

    (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

    (X2) MULTIPLE CONSTRUCTION

    B. Wing

    A. Building

    (X3) DATE SURVEY COMPLETED

    12/30/2025

    NAME OF PROVIDER OR SUPPLIER

    STREET ADDRESS, CITY, STATE, ZIP CODE

    Magnolia Manor - Greenwood

    1415 Parkway Drive Greenwood, SC 29646

    For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

    SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Immediate Jeopardy

F 0689 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

by nursing managers for accuracy. Residents identified at risk will be reviewed for appropriate interventions.

Educate facility staff regarding Wander guard System with emphasis on determining cause of alarm if sounding. Any member of target audience not receiving this by this date will receive prior to next scheduled New admissions will be reviewed in morning meeting daily Monday thru Friday as part of the clinical morning meeting process. Elopement Risk Observations will be reviewed for accuracy and interventions validated if indicated. Quarterly assessments will be reviewed as part of the MDS/Care planning process.

New admission documentation reviewed from 12/23/25 to 12/30/2025 reveals facility had 2 new admissions, assessment reveals both residents did not exhibit any exit behaviors, no further interventions required as no risk noted. The Director of Nursing will randomly audit a minimum of 5 Elopement Risk

Observations weekly for 4 weeks then monthly for 2 additional months to validate accuracy. Review of facility document titled, Wander Guard Monitoring, on 12/13/2025, 12/17/25 and 12/24/25 by DON reviewed. 9 Residents identified with wander guard, no concerns noted. The Maintenance Director/designee will inspect facility doors with wander guard system 3 times weekly for 4 weeks then weekly for 2 additional months. Review of maintenance director calendar log reveals wander guard audits were completed on 12/18/25, 12/22/25, 12/23/25, 12/24/25, 12/29/25 and 12/30/25. Audit completed with LNHA for each date. Observation of maintenance director on 12/30/2025 between 1-3 PM reveals maintenance director completing wander guard audit by placing spare wander guard within proximity of exit doors. No concerns noted. The Facility Administrator will make rounds weekly for 4 weeks then monthly for 2 additional months with maintenance director to validate that doors are functioning properly. Review of maintenance director calendar log reveals wander guard audits were completed on 12/18/25, 12/22/25, 12/23/25, 12/24/25, 12/29/25 and 12/30/25. Audit completed with LNHA for each date. Ad hoc QAPI held on 12-15-25. Review of ADHOC QAPI on 12/15/25 reveals meeting was attended by Medical director, LNHA, DON, ADON, SDC, IP, Housekeeping supervisor, Activities Director, Maintenance supervisor, Social services, Nurse assessments coordinator, Dietary Manager, Medical Records, and other staff members.

Subject discussed involved the resident elopement. Medical Director was notified of the incident and plan for improvement on 12-13-25 ( MD1) and 12-18-25(MD2). 12/13/2025 06:45 PM [Recorded as Late Entry

on 12/14/2025 04:20 PM] 12/13/2025 at 621pm-Received pc from Administrator that resident had left the facility without staff supervision. During transit to facility, received call from Administrator, at 627pm that resident had been located and was safe. Upon arrival at facility, at 645pm, ADM present and report received from staff that the CODE WHITE process had been initiated. Resident had been transported by EMS to SRHC ER for eval and treatment. Attempted to notify RP with no answer and could not leave VM r/t had not been set up per automated response. MD1 notified of events. This process will be reviewed in QAPI for a minimum of 3 months. Only been 2 weeks since last QAPI meeting, interventions will be discussed on

the next QAPI meeting in January. Observation of exit doors completed with DON on 12/30/25 at 5:30PM.

Alarms are functioning and send off loud alarms when in proximity of a wander guard. Doors are locked.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

Magnolia Manor - Greenwood in Greenwood, SC inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Greenwood, SC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Magnolia Manor - Greenwood or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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