Carlyle Senior Care Of Aiken

F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

residents account for the alleged fraudulent purchases, all credits were posted to the resident account on 04/09/25.During an interview on 08/12/25 at 10:44 AM, Resident R2 stated he had 2 or 3 debit cards. Resident R2 could not recall anyone using his cards without his permission.During an interview on 08/12/25 at 1:55 PM, the Social Worker (SW) stated that she has been employed at the facility for two years. She described Resident R2 as being very particular about his personal belongings and wanting them kept close to him, especially his wallet. In December 2024, the facility took Resident R2 to the bank to obtain a debit card as part of his Medicaid spend-down process for his nursing home stay. According to the SW, the resident was very pleased to receive both the debit card and the wallet. The SW explained that all related documents, including the debit card, identification card, and receipts for purchased items, were kept in a legal-size envelope stored in the bottom drawer of her desk, which remained unlocked. This office was shared with the admission Coordinator and

the Administrator. The SW revealed that she became aware the resident's wallet was missing on April 3, 2025, when the resident came to her office and she attempted to retrieve the debit card to pay for his room.

Upon opening the drawer, she discovered the wallet was no longer inside the folder, although the temporary debit card was found loose at the bottom of the drawer. The SW and other staff searched for the wallet but were unable to locate it. At that point, she informed the resident and contacted the bank to report the card missing. The bank informed her that pending unauthorized purchases had been made on March 30, 2025, at CVS, KJ's Grocery Store, Dollar General, and a local hair store for a total of approximately $300. The bank cancelled the card and later reversed all the unauthorized charges. The SW stated she contacted KJ's and provided staff with the receipt number for the purchases in question. The police were also contacted, and the SW shared the transaction information. Surveillance footage was retrieved from KJ's, and the responding officer described two Black males captured on the video - one younger, taller male wearing khaki pants and a nice watch and a second male with dreadlocks. Based on the description, the SW reviewed who had been working at the facility on March 30 and attempted to follow up with the police officer for several weeks without success. The SW further revealed that toward the end of April or beginning of May, the officer reconnected with her and showed her surveillance footage from Dollar General. The SW identified one of the individuals in the video as a Housekeeping/Laundry Aide employed at the facility. The SW stated that resident valuables are accounted for, the SW explained that she typically opens her drawer daily to verify the folder is still there, but she did not check the folder's contents regularly. She admitted she did not expect anyone would access her drawer and remove a resident's belongings. While the resident was initially upset by the incident, the SW stated he has since returned to his baseline, and she does not believe

he fully understood the process involved.During an interview on 08/12/25 at 2:55 PM, the Administrator revealed she became aware of the alleged incident when it was time to pay his bill for his room at the facility. She witnessed the Social Worker going through her desk, unable to find the resident's wallet. The resident was adamant that he did not want to keep his wallet in the safe before the alleged incident.

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