Greenwood Operations Dba Greenwood Center
Greenwood Operations DBA Greenwood Center in Warwick, RI — inspection on September 11, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
when s/he asked.Review of a facility provided statement authored by Registered Nurse (RN) Staff D, dated 9/5/2025 states in part, [Staff A] told [Resident #3] she wasn't changing [him/her] calling [him/her] a b*tch and that [s/he] is disgusting.During a surveyor interview on 9/11/2025 at 1:30 PM with LPN, Staff C, she revealed that she witnessed Staff A walk out of Resident ID #3's room and stated, that stupid b*tch.
Additionally, she revealed that Staff A refused to assist Resident ID #3 with care.During a surveyor interview on 9/11/2025 at 1:26 PM with the DNS she was unable to provide evidence that Resident ID #s 2 and 3 were kept free from abuse.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
09/11/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenwood Center
1139 Main Avenue Warwick, RI 02886
SUMMARY STATEMENT OF DEFICIENCIES
her scheduled shift.2.
Record review revealed that Resident ID #3 was readmitted to the facility in January of 2025 with diagnoses including, but not limited to, stroke and anxiety.Review of a Minimum Data Set assessment dated [DATE] revealed a BIMS score of 15, indicating intact cognition.Review of a progress note dated 9/4/2025 authored by the DNS revealed that Staff B witnessed Staff A, verbally abusing Resident ID #3 stating s/he is a disgusting b*tch.During a surveyor interview on 9/11/2025 at 11:40 AM with Resident ID #3, s/he revealed that Staff A was not nice to him/her and refused to help him/her when s/he asked.During a surveyor interview on 9/11/2025 at 1:30 PM with LPN, Staff C, she revealed that she witnessed Staff A walk out of Resident ID #3's room and she said, that stupid b*tch and refused to perform care on him/her.Review of a facility provided statement authored by Registered Nurse (RN) Staff D, dated 9/5/2025 revealed that it was reported to her by Staff B that Staff A was heard calling residents names including, b*tch, disgusting and fat.
Additionally, she revealed that it was reported to her that Staff A was aggressive with residents during care.
The statement further revealed that at approximately 9:30 PM Staff A yelled that she was quitting her job and then she told Staff A to leave.
Staff A was then found on a different floor and was again asked to leave.
Record review of Staff A's time sheet revealed that she punched out of the facility at 10:55 PM, indicating that she was in the facility for an hour and 25 minutes after being told to leave.During a surveyor interview on 9/11/2025 at 12:31 PM with Staff D, she revealed that Staff A displayed erratic behaviors throughout her shift on 9/4/2025, indicating that she called herself Superman and was flexing her muscles and dancing with a broom.
Staff D further revealed that Staff A's behavior was increasingly bad following her lunch break.
Staff D acknowledged that she did not tell Staff A to leave following her lunch break even though she appeared to be intoxicated.
Additionally, Staff D revealed that she called the police to escort Staff A off of the property because she was hanging around the facility and was found on different units.During a surveyor interview on 9/11/2025 at 10:03 AM with LPN, Staff E, she revealed that when she came into the facility for her 11:00 PM to 7:00 AM shift she found Staff A at the time clock.
Additionally, she revealed that she assisted Staff A with collecting her belongings and escorted her out of the building.During a surveyor interview on 9/11/2025 at 1:26 PM with the DNS she acknowledged that although staff had identified that Staff A appeared to be intoxicated and was witnessed being verbally and physically abusive to residents she was not told to leave immediately.
Facility ID:
Frequently Asked Questions
More Reports
Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.