Greenwood Operations Dba Greenwood Center
Greenwood Operations DBA Greenwood Center in Warwick, RI — inspection on September 11, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
when s/he asked.Review of a facility provided statement authored by Registered Nurse (RN) Staff D, dated 9/5/2025 states in part, [Staff A] told [Resident #3] she wasn't changing [him/her] calling [him/her] a b*tch and that [s/he] is disgusting.During a surveyor interview on 9/11/2025 at 1:30 PM with LPN, Staff C, she revealed that she witnessed Staff A walk out of Resident ID #3's room and stated, that stupid b*tch.
Additionally, she revealed that Staff A refused to assist Resident ID #3 with care.During a surveyor interview on 9/11/2025 at 1:26 PM with the DNS she was unable to provide evidence that Resident ID #s 2 and 3 were kept free from abuse.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
09/11/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenwood Center
1139 Main Avenue Warwick, RI 02886
SUMMARY STATEMENT OF DEFICIENCIES
her scheduled shift.2.
Record review revealed that Resident ID #3 was readmitted to the facility in January of 2025 with diagnoses including, but not limited to, stroke and anxiety.Review of a Minimum Data Set assessment dated [DATE] revealed a BIMS score of 15, indicating intact cognition.Review of a progress note dated 9/4/2025 authored by the DNS revealed that Staff B witnessed Staff A, verbally abusing Resident ID #3 stating s/he is a disgusting b*tch.During a surveyor interview on 9/11/2025 at 11:40 AM with Resident ID #3, s/he revealed that Staff A was not nice to him/her and refused to help him/her when s/he asked.During a surveyor interview on 9/11/2025 at 1:30 PM with LPN, Staff C, she revealed that she witnessed Staff A walk out of Resident ID #3's room and she said, that stupid b*tch and refused to perform care on him/her.Review of a facility provided statement authored by Registered Nurse (RN) Staff D, dated 9/5/2025 revealed that it was reported to her by Staff B that Staff A was heard calling residents names including, b*tch, disgusting and fat.
Additionally, she revealed that it was reported to her that Staff A was aggressive with residents during care.
The statement further revealed that at approximately 9:30 PM Staff A yelled that she was quitting her job and then she told Staff A to leave.
Staff A was then found on a different floor and was again asked to leave.
Record review of Staff A's time sheet revealed that she punched out of the facility at 10:55 PM, indicating that she was in the facility for an hour and 25 minutes after being told to leave.During a surveyor interview on 9/11/2025 at 12:31 PM with Staff D, she revealed that Staff A displayed erratic behaviors throughout her shift on 9/4/2025, indicating that she called herself Superman and was flexing her muscles and dancing with a broom.
Staff D further revealed that Staff A's behavior was increasingly bad following her lunch break.
Staff D acknowledged that she did not tell Staff A to leave following her lunch break even though she appeared to be intoxicated.
Additionally, Staff D revealed that she called the police to escort Staff A off of the property because she was hanging around the facility and was found on different units.During a surveyor interview on 9/11/2025 at 10:03 AM with LPN, Staff E, she revealed that when she came into the facility for her 11:00 PM to 7:00 AM shift she found Staff A at the time clock.
Additionally, she revealed that she assisted Staff A with collecting her belongings and escorted her out of the building.During a surveyor interview on 9/11/2025 at 1:26 PM with the DNS she acknowledged that although staff had identified that Staff A appeared to be intoxicated and was witnessed being verbally and physically abusive to residents she was not told to leave immediately.
Facility ID: