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Complaint Investigation

Evergreen House Health Center

Inspection Date: November 26, 2025
Total Violations 2
Facility ID 415056
Location East Providence, RI
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Inspection Findings

F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Based on record review and staff interview, it has been determined that the facility failed to ensure that the unscheduled implementation of the fire and evacuation plan was reported immediately to the local state agency (Rhode Island Department of Health). Findings are as follows:Review of a community-reported complaint submitted to the Rhode Island Department of Health (RIDOH) on 10/20/2025 alleged that the fire department responded to the facility for a reported fire. The complaint also stated that smoke was observed coming from a heater that had experienced an electrical fire behind its control panel.During a surveyor

interview on 10/21/2025 at 8:53 AM with the Director of Nursing Services, she acknowledged that the Fire Department responded to an unscheduled implementation of the fire and evacuation plan on 10/18/2025.

She was unable to provide evidence that the facility reported the unscheduled implementation of the fire and evacuation plan immediately to the RIDOH.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/26/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Evergreen House Health Center

1 Evergreen Drive East Providence, RI 02914

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0689 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

record review, and resident and staff interview, it has been determined that the facility failed to ensure that

the resident environment remains as free of accident hazards as possible, related to heating devices for 2 of 3 resident rooms observed. Findings are as follows:Review of a community-reported complaint submitted to the Rhode Island Department of Health (RIDOH) on 10/20/2025 alleged that the fire department responded to the facility for a reported fire. The complaint also stated that smoke was observed coming from a heater that had experienced an electrical fire behind its control panel.Record review of the fixed installed heater maintenance manual on 10/21/2025 at 1:00 PM revealed, a minimum of an eight-inch clearance is required from the unit to furniture, beds, or other objects for proper operation. In severe airflow restrictions, damage can occur to the unit components.A surveyor observation on 10/21/2025 at 9:55 AM, of room [ROOM NUMBER], a recliner was partially blocking the fixed installed heater and was approximately 2 inches from the unit.Record review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE REDACTED] revealed that Resident ID #1, who resides in room [ROOM NUMBER], had a Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicating intact cognition.During a surveyor interview with Resident ID #1 following the above observation, s/he revealed that the recliner has been in the same location in his/her room for at least a year. A surveyor observation on 10/21/2025 at 10:12 AM, of room [ROOM NUMBER], revealed Resident ID #2's recliner was also blocking the fixed installed heating unit and failed to maintain a clearance of more than eight inches, as required.During subsequent surveyor

observations in the presence of the Maintenance Director on 10/21/2025 at 2:00 PM, he acknowledged that

the recliners for Resident ID #1 and 2 were closer than 8 inches from the fixed installed heating units.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

Evergreen House Health Center in East Providence, RI inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in East Providence, RI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Evergreen House Health Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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