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Complaint Investigation

Ridgeview Healthcare & Rehab Center

July 26, 2024 · Shenandoah, PA · 200 Pennsylvania Avenue
Citations 1
CMS Rating 1/5
Beds 111
Provider ID 395929
Healthcare Facility
Ridgeview Healthcare & Rehab Center
Shenandoah, PA  ·  View full profile →
Inspection Summary

RIDGEVIEW HEALTHCARE & REHAB CENTER in SHENANDOAH, PA — inspection on July 26, 2024.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF610
Minimal harm or Few Based on a review of clinical records, the facility's abuse prohibition policy, and facility investigation reports, affected

During an interview on July 23, 2024, at 11:15 AM, Resident 2 stated that a lot of times she is not offered a snack between dinner and breakfast the next day.

She stated that about twice a week the facility runs out of snacks. Resident 2 stated that the nursing staff will tell her that snacks are not available.

During an interview on July 23, 2024, at 11:50 AM, Resident 84 stated that often the facility runs out of snacks. He stated that he brings the issue up with the nursing staff, but nothing seems to get done to resolve his concern.

During an interview on July 23, 2024, at 12:15 PM, Resident 29 stated that she rarely is offered an evening snack between dinner and breakfast the next day.

During a resident group interview on July 24, 2024, at 10:00 AM, five of the five residents in attendance stated that they are not consistently offered a nourishing evening snack and sometimes run out of snacks (Residents 1, 26, 27, 83, and 89). Resident 89 stated that she is not always offered a snack between dinner and breakfast the next day.

She stated that recently she asked a nurse aide for an evening snack, and the nurse aide went to get her one but never returned. Resident 26 stated that she started buying her own snacks so that if the facility runs out or doesn't offer her something to eat, then she still has something nourishing between meals. Resident 83 stated that she was hungry and asked for a snack two days ago, but she stated that the facility ran out of snacks and did not provide her anything to eat between dinner and breakfast the next day.

During an interview on July 25, 2024, at 10:55 AM, Resident 20 stated the facility staff are inconsistent about offering an evening snack to residents.

She explained that in the evening she is often out of her room and spends time in the activity area in her nursing hall. Resident 20 stated that when she is in the activity room, nursing staff never ask her if she wants a snack.

During an interview on July 26, 2024, at approximately 10:30 AM, the Nursing Home Administrator (NHA) was unable to explain why residents are reporting that the facility is not offering nutritious snacks as desired.

The NHA confirmed that it is the facility's policy to offer and serve residents a nourishing snack in accordance with their needs, preferences, and requests at bedtime on a daily basis.

28 Pa.

Code 211.12 (d)(3)(5) Nursing Services

395929

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 395929 B.

Wing 07/26/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Ridgeview Healthcare & Rehab Center 200 Pennsylvania Avenue Shenandoah, PA 17976

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SHENANDOAH, PA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIDGEVIEW HEALTHCARE & REHAB CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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