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Complaint Investigation

Horsham Center For Jewish Life

November 24, 2025 · North Wales, PA · 1425 Horsham Road
Citations 2
CMS Rating 3/5
Beds 324
Provider ID 396078
Healthcare Facility
Horsham Center For Jewish Life
North Wales, PA  ·  View full profile →
Inspection Summary

HORSHAM CENTER FOR JEWISH LIFE in NORTH WALES, PA — inspection on November 24, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0573
Resident Rights Deficiencies
Potential for Minimal Harm

Based on staff interviews, review of facility policy and review of facility documentation, it was determined that the facility failed to ensure that medical records requested by/and or on behalf of residents were provided in a timely manner for 3 out of 3 records reviewed. (Resident R1, Resident R2, and R3)Review of the facility policy, Release of Information, with a revision date of November 2009 indicated that the resident may initiate a request to release information to anyone he/she wishes and that such request will be honored only upon the receipt of written, signed, and dated request from the resident or representative.

The policy also stated that a resident may have access to his or her records within 24 hours (excluding weekends or holidays) of the resident's written request.

Continued review of the policy indicated that a resident may obtain photocopies of his or her records by providing the facility with at least a forty-eight hour (excluding weekends and holidays) advanced notice of such request, and that a fee may be charged for copying services.

Review of a medical records request documentation from the facility's Medical Records Department indicated that the facility received a signed request for the release of medical records for Resident R1 on July 3, 2025.

Continued review of the documentation from the facility's Medical Records Department indicated that the medical records were not sent to the requestor until July 21, 2025.

Review of medical records request documentation from the facility's Medical Records Department indicated that the facility received a signed request for the release of medical records for Resident R2 on August 8, 2025.

Continued review of the documentation from the facility's Medical Records Department indicated that the medical records were not sent to the requestor until September 5, 2025.

Review of a medical records request documentation from the facility's Medical Records Department indicated that the facility received a signed request for the release of medical records for Resident R3 on July 16, 2025.

Continued review of the documentation from the facility's Medical Records Department indicated that the medical records were not sent to the requestor until August 4, 2025.

During an interview with Employee E3 (Medical Records Director) on October 30, 2025, at 2:00 p.m. the above referenced medical records request documentation for Resident R1, R2 and R3 was reviewed with Employee E3.

During the above reference interview with Employee E3, it was discussed that the medical records request made by the resident and/or on behalf of the resident were not released to the requestor in a timely manner. 28 Pa.

Code 201.18(e)(1) Management28 Pa.

Code 201.29(a)(b) Resident rights

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/24/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Horsham Center for Jewish Life

1425 Horsham Road North Wales, PA 19454

SUMMARY STATEMENT OF DEFICIENCIES

Based on staff interviews and the review of facility documentation, it was determined that the facility failed to ensure that a complete and thorough investigation was conducted for bruises of unknown origin for 1 out of 1 residents reviewed (Resident R4).Findings include:

Review of the facility policy, Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating with a revision date of September 2024 indicated that all allegations are thoroughly investigated to the best of the facility's ability.

The policy also indicated that the individual conducting the investigation reviews documentation and evidence; reviews the resident's medical records; interviews the person(s) reporting the incident, and interviews available staff members (on all shifts) who have had contact with the resident during the period of the alleged incident.

Review of Resident R4's October 2025 physician orders included the diagnoses of cerebral infarction (a type of stroke); anxiety (a feeling of worry, nervousness, or unease about something with an uncertain outcome); depression (a mood disorder that causes a persistent feeling of sadness and loss of interest in things and activities you once enjoyed); dementia (a loss of thinking, remembering and reasoning skills); hypertension (high blood pressure), and diabetes (a condition that happens when your blood sugar/glucose is too high).Review of a nursing note dated October 19, 2025 at 11:30 a.m. documented that on the above referenced date the nurse aide (Employee E4) caring for the resident on the 7:00 a.m. through the 3:00 p.m. shift discovered a bruise to the resident's posterior head.

The area was dark purple in color and measures 7.5 cm x 3.5 cm.

Continued review of the above referenced note indicated that when the nurse touched the referenced area, the resident showed signs of mild pain.

Review of Nurse aide, Employee E4's statement dated October 19, 2025 indicated: When I was giving [Resident R4] care, I noticed around 10:30 a.m. a black and blue bruise on the back of her head and I notify the nurse.

Review of the investigation indicated that witness statements from licensed nurses and nurse aides on various shifts worked on October 17, 2025-through October 19, 2025 stated that they either did not see the referenced bruise on her head, or they were not assigned to the resident at all during any the referenced shifts.

Continued review of the investigation indicated that the resident's nurse aide (Employee E4) who was assigned to the resident on October 18, 2025 on the 7:00 a.m. through the 3:00 p.m. nursing shift was not interviewed regarding the bruise of unknown origin.

During an interview with the Assistant Director of Nursing (Employee E5, ADON) on October 31, 2025 at 12:53 p.m. the above-referenced investigation regarding the resident's bruise of unknown origin was discussed and reviewed.

During the interview the ADON confirmed that Nurse aide, Employee E4 was the assigned nurse aide for the resident on October 18, 2025 during the 7:00 a.m. through the 3:00 p.m. nursing shift, and that the assigned nurse aide was not interviewed by the facility during the investigation.28 Pa.

Code 201.18(b)(1)(3) Management.28 Pa.

Code 201.18(e)(1) Management28 Pa.

Code 201.29(c) Resident rights28 Pa.

Code 211.10(d) Resident care policies28 Pa.

Code 211.12(d)(1) Nursing services28 Pa.

Code 211.12(d)(5) Nursing services

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORTH WALES, PA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HORSHAM CENTER FOR JEWISH LIFE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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