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Complaint Investigation

Maple Ridge Rehabilitation & Healthcare Center

Inspection Date: September 3, 2025
Total Violations 1
Facility ID 395345
Location KINGSTON, PA
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Inspection Findings

F-Tag F0565

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0565 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

meeting and remained unsatisfied with the facility's response. During an interview on September 3, 2025, at 11:15 AM, Resident 2 (also cognitively intact) stated he regularly waited longer than 30 minutes for staff to respond to his call bell. He reported that he requires the assistance of two staff members and his roller walker to ambulate to the bathroom and that he recently experienced a bowel incontinence episode because staff did not answer his call bell in time. During an interview on September 3, 2025, at 11:30 AM,

the NHA and Director of Nursing (DON) acknowledged there was no documented evidence of completed resolutions for grievances raised during Resident Council meetings or for verbal complaints. 28 Pa. Code 201.18 (b)(1)(3) Management. 28 Pa. Code 201.29(a) Resident Rights. 28 Pa. Code 211.10 (d) Resident Care policies.

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📋 Inspection Summary

MAPLE RIDGE REHABILITATION & HEALTHCARE CENTER in KINGSTON, PA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KINGSTON, PA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MAPLE RIDGE REHABILITATION & HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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