Complaint Investigation

Maple Ridge Rehabilitation & Healthcare Center

September 3, 2025 · Kingston, PA · 615 Wyoming Avenue

Citations 1

CMS Rating 3/5

Beds 92

Provider ID 395345

Healthcare Facility

Maple Ridge Rehabilitation & Healthcare Center

Kingston, PA · View full profile →

Inspection Summary

MAPLE RIDGE REHABILITATION & HEALTHCARE CENTER in KINGSTON, PA — inspection on September 3, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0565

Resident Rights Deficiencies

Potential for More Than Minimal Harm

During an interview on September 3, 2025, at 11:15 AM, Resident 2 (also cognitively intact) stated he regularly waited longer than 30 minutes for staff to respond to his call bell. He reported that he requires the assistance of two staff members and his roller walker to ambulate to the bathroom and that he recently experienced a bowel incontinence episode because staff did not answer his call bell in time.

During an interview on September 3, 2025, at 11:30 AM, the NHA and Director of Nursing (DON) acknowledged there was no documented evidence of completed resolutions for grievances raised during Resident Council meetings or for verbal complaints. 28 Pa.

Code 201.18 (b)(1)(3) Management. 28 Pa.

Code 201.29(a) Resident Rights. 28 Pa.

Code 211.10 (d) Resident Care policies.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KINGSTON, PA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MAPLE RIDGE REHABILITATION & HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Maple Ridge Rehabilitation & Healthcare Center

Inspection Findings

Frequently Asked Questions

More Reports