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Health Inspection

Pavilion At St Luke Village, The

Inspection Date: July 19, 2024
Total Violations 6
Facility ID 395265
Location HAZLETON, PA

Inspection Findings

F-Tag F600

Harm Level: TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581
Residents Affected: a federally

F-F600

28 Pa. Code 211.12 (d)(3)(5) Nursing services

28 Pa. Code 201.18 (e)(1) Management

28 Pa. Code 201.29 (a) Resident rights

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 29 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 21738

Residents Affected - Some Based on review of clinical records and staff interview it was determined that the facility failed to provide pharmacy services to assure timely receiving of a prescribed antibiotic medication for one resident out of 24 residents reviewed (Resident 148).

Findings include:

Review of clinical record revealed that Resident 148, was admitted to the facility on [DATE REDACTED], with diagnoses to include septic (infected with bacteria) left knee and diabetes.

An admission physician order was noted for Daptomycin (an antibiotic medication) 750 mg intravenously (IV- medication is administered through needle or tube inserted into a vein) in the morning daily with end date August 12, 2024, for septic left knee.

Review of Resident 148's Medication Administration Record dated July 12, 2024, through July 14, 2024, revealed the physician ordered intravenous antibiotic medication, Daptomycin, was not administered on July 12, 2024 July 13, 2024, and July 14, 2024.

Interview with the Nursing Home Administer (NHA) on July 19, 2024, at approximately 10:00 AM confirmed

the facility failed to provide Resident 148's intravenous antibiotic medication as prescribed because it was not available in the facility as the facility's pharmacy did not timely deliver the antibiotic drug.

Refer

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F-Tag F610

Harm Level: TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 48276
Residents Affected: Few reports, and resident and staff interview, it was determined that the facility failed to investigate an injury of

F-F610

28 Pa. Code 201.14 (a) Responsibility of licensee

28 Pa. Code 201.18 (e)(1) Management

28 Pa. Code 201.29 (a)(c) Resident Rights

28 Pa. Code 211.12(c)(d)(5) Nursing Services

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 7 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0610 Respond appropriately to all alleged violations.

Level of Harm - Minimal harm or **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 48276 potential for actual harm Based on a review of clinical records, the facility's abuse prohibition policy, and select facility incident Residents Affected - Few reports, and resident and staff interview, it was determined that the facility failed to investigate an injury of unknown source to rule out abuse, neglect, or mistreatment for one resident (Resident 24) and failed to thoroughly investigate an allegation of physical abuse of one resident (Resident 35) out of 24 residents sampled.

Findings include:

The facility's Abuse, Neglect, Exploitation, and Misappropriation Policy, last reviewed on May 9, 2024, revealed that it is the facility policy that any employee who has knowledge of an injury of an unknown source is obligated to report such information immediately, but no later than two hours or no later than 24 hours if

the events do not result in serious bodily injury to the administrator and to other officials in accordance with state law. Abuse is the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Physical abuse includes but is not limited to hitting, slapping, punching, biting, and kicking. Acts of abuse directed against residents are absolutely prohibited. Prevention includes having sufficient numbers of staff to meet the needs of residents, monitoring of residents who may be at risk is the responsibility of all facility staff. The abuse coordinator or designee will investigate all reports of allegation of abuse, neglect, misappropriation and exploitation. The abuse coordinator or director of nursing will take statements from the victim, the suspect, and all possible witnesses including all other employees in the vicinity of the alleged abuse. Upon completion of the investigation, a detailed report shall be prepared.

All reported events will be investigated by the Director of Nursing or designee. Patterns or trends will be identified that might constitute abuse. This information will be forwarded to the Executive Director, who will serve as the facility's abuse coordinator, and an abuse investigation will be conducted in the absence of the Executive Director. The DON will serve as the abuse coordinator.

Furthermore, the policy indicates that residents will be evaluated for any signs of injury, including a physical exam and/or psychosocial assessment, as appropriate.

A clinical record review revealed Resident 24 was admitted to the facility on [DATE REDACTED], with diagnoses that include dementia (a condition characterized by the loss of cognitive functioning such as thinking, remembering, and reasoning, to such an extent that it interferes with a person's daily life and activities) and atrial fibrillation (a condition that causes the heart to beat irregularly and sometimes much faster than normal).

A review of a quarterly Minimum Data Set assessment (MDS - a federally mandated standardized assessment process conducted periodically to plan resident care) dated July 6, 2024. revealed that Resident 24 was severely cognitively impaired with a BIMS score of 03 (Brief Interview for Mental Status- a tool within

the Cognitive Section of the MDS that is used to assess the resident's attention, orientation, and ability to register and recall new information; a score of 01-07 indicates severe cognitive impairment).

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 8 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0610 The resident's care plan, dated October 21, 2020, revealed that the resident was receiving anticoagulant therapy (a class of medication that prevents blood clots from forming in the bloodstream) related to atrial Level of Harm - Minimal harm or fibrillation. The care plan, dated January 1, 2021, indicated that Resident 24 had impaired cognition, potential for actual harm functioning, or impaired thought processes related to dementia, impaired decision-making, short-term memory loss, and difficulty making decisions. Residents Affected - Few

The resident had a physician's order for Pradaxa oral capsule 150 mg (an anti-coagulant medication) with instructions to give 1 capsule by mouth every 12 hours.

A nursing progress note dated June 13, 2024, at 9:55 AM revealed that Resident 24 had blood clots in her brief that appeared to be coming from her vagina. The resident denied pain and her vitals were within normal limits. The physician was notified.

A nursing progress note dated June 14, 2024, at 4:26 AM indicated that the resident's Pradaxa medication would be held for three days, then restarted. Resident 24's son was notified. A nursing progress note dated June 15, 2024, at 10:24 AM indicated that a small amount of pink blood was found in the resident's brief. The resident denied pain.

A nursing progress note dated June 27, 2024, at 10:31 AM indicated that Resident 24 had vaginal bleeding

in brief, the physician was notified, and a new order noted to hold Pradaxa Oral capsule 150 mg (anti-coagulant) for three days for moderate amounts of vaginal bleeding.

A physician order was noted on July 5, 2024, to hold the resident's Pradaxa for moderate vaginal bleeding. A nursing progress note dated July 5, 2024, at 11:13 PM indicated Resident 24 had moderate vaginal bleeding without complaints or signs or symptoms of pain.

A nursing progress note dated July 14, 2024, at 3:34 PM indicated that hematuria was noted in Resident 24's brief.

A nursing progress note dated July 15, 2024, at 3:21 PM indicated that the physician was aware of the vaginal bleeding and ordered a consultation with a gynecologist.

During an interview on July 16, 2024, at approximately 1:00 PM, the Nursing Home Administrator (NHA) and Director of Nursing (DON) were unable to provide documented evidence that Resident 24's unexplained vaginal bleeding was investigated as a potential injury of unknown origin and Resident 24 was physically examined to ensure she was free from abuse or mistreatment. The NHA and DON confirmed that Resident 24 was severely cognitively impaired and unable to communicate the possible cause of the bleeding. The NHA and DON confirmed that the facility did conduct an investigation and examination to rule out abuse, neglect or mistreatment as a potential cause of the resident's vaginal bleeding.

In response to surveyor inquiry during the survey, a nursing progress note dated July 16, 2024, at 3:31 PM was entered into the clinical record noting that a head-to-toe assessment was conducted of Resident 24 for vaginal bleeding. The resident was examined for signs of abuse, and no suspicious findings were identified.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 9 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0610 A review of the clinical record revealed that Resident 35 was admitted to the facility on [DATE REDACTED], with diagnoses which included spinal stenosis (the space around the spinal cord becomes too narrow which puts Level of Harm - Minimal harm or pressure on the spinal cord and nerves) and hypertension. The resident's admission MDS assessment dated potential for actual harm [DATE REDACTED], indicated that the resident was cognitively intact.

Residents Affected - Few A review of Resident 87's clinical record revealed that the resident was admitted to the facility on [DATE REDACTED], with diagnoses which included Alzheimer's disease.

A facility incident report dated July 9, 2024, at 4:30 PM revealed that Resident 35 reported to a staff member that Resident 87 was in her room uninvited and slapped her in the face when she told Resident 87 to put down her orange.

The facility incident report revealed that Employee 7 (RN Supervisor) was called to Resident 35's room to discuss a complaint received. Resident 35 stated that she went to go bingo with her roommate (Resident 38). Resident 35 placed the stop sign (Velcro door guard placed between door jams of door to deter intrusive wandering) on the door before leaving. After bingo, Resident 35 went back to her room and the stop sign was off the door. Resident 35 entered the room with Resident 38 behind her. When Resident 35 passed the bathroom door, it swung open and almost hit Resident 38's wheelchair. Resident 35 stated that Resident 87 came out of the bathroom and proceeded to walk around the room. Resident 87 was touching and grabbing everything. Resident 87 picked up an orange from her table and Resident 35 told her to put it back. Resident 87 put the orange in her pocket. Resident 35 yelled at Resident 87 put it back! It's not yours and you can't have it!. Resident 35 stated that Resident 87 became angry and slapped her in the face. Resident 35 yelled at Resident 87 again and Resident 87 then left the room.

The facility incident report, Immediate Action Taken section, revealed that Resident 35 was assessed and no injuries were noted. Resident 35 stated that she was fine. Resident 38, Resident 35's roommate, was unable to give a witness statement due to cognition. Resident 35 was encouraged to close her door when exiting her room and visit with Resident 87 if she wishes in a common area. Resident 87 was placed with residential assistant for closer supervision and redirection. The investigation concluded that Resident 87 or Resident 38 were unable to give a statement about what occurred due to cognition and that no staff or residents witnessed the incident occurred. Due to the lack of corroborating evidence to support the allegation, the facility is unable to substantiate that physical abuse occurred.

However, a review of the witness statements, revealed that the facility failed include a statement from the staff member who initially reported the incident to Employee 7 (RN Supervisor). The investigation noted that Resident 38 was unable to give a statement due to cognition.

Interview with Employee 7 (RN Supervisor) on July 18, 2024, at 1:30 PM revealed that she was initially notified of the physical abuse of Resident 35 by a nurse aide (was unable to recall which nurse aide) who came to her and said that you need to talk to Resident 35 because Resident 35 and Resident 87 got into it. Employee 7 stated that Resident 87 was becoming more agitated lately and had the potential to hit someone if they told her no or tried to take something she wanted. Employee 7 confirmed that Resident 87 would enter other residents' rooms uninvited.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 10 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0610 During interview with Resident 35 on July 17, 2024, at 11:00 AM the alert and oriented resident confirmed that the incident with Resident 87 did occur on July 9, 2024, and that Resident 87 slapped her in the face Level of Harm - Minimal harm or and she was upset that the incident occurred. Resident 35 stated that she was not afraid of Resident 87 but potential for actual harm did not want Resident 87 entering her room because she takes things and has the potential to become angry and hit her again. Residents Affected - Few

Interview with the administrator on July 19, 2024, at approximately 9:30 AM failed to provide documented evidence that a thorough investigation, which included interviewing all potential witnesses, was completed as per the facility abuse policy in response to Resident 35's report that she was physically abused by Resident 87.

Refer

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F-Tag F684

Harm Level: Minimal harm or
Residents Affected: Few Based on review of clinical records and select investigative reports and staff interview, it was determined that

F-F684

28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing services

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 33 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 21738

Residents Affected - Few Based on review of clinical records and select investigative reports and staff interview, it was determined that

the facility failed to maintain accurate and complete clinical records, according to professional standards of practice for two of 24 sampled residents (Residents 35 and 87).

Findings include:

According to the American Nurses Association Principles for Nursing Documentation, nurses document their work and outcomes and provide an integrated, real-time method of informing the health care team about the patient status. Timely documentation of the following types of information should be made and maintained in

a patient record to support the ability of the health care team to ensure informed decisions and high quality care in the continuity of patient care: Assessments, Clinical problems, Communications with other health care professionals regarding the patient, Communication with and education of the patient, family, and the patient's designated support person and other third parties.

According to the Title 49, Professional and Vocational Standards, Department of State, Chapter 21 State Board of Nursing Subsection 21.11 (a) The register nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. In carrying out this responsibility, the nurse performs all of following functions: (4) Carries out nursing care actions which promote, maintain, and restore the well-being of individuals (6)(b) The registered nurse is fully responsible for all actions as a licensed nurse and is accountable to clients for the quality of care delivered and Subsection 21.18. (a)(5) document and maintain accurate records.

According to the Title 49, Professional and Vocational Standards, Department of State, Chapter 21 State Board of Nursing Subsection 21.145. (a) The licensed practical nurse (LPN) is prepared to function as a member of a health-care team by exercising sound nursing judgement based on preparation, knowledge, skills, understanding and past experiences in nursing situations. The LPN participates in the planning, implementation, and evaluation of nursing care in settings where nursing takes place.

A review of the clinical record revealed that Resident 35 was admitted to the facility on [DATE REDACTED], with diagnoses which included spinal stenosis (the space around the spinal cord becomes too narrow which puts pressure on the spinal cord and nerves) and hypertension.

A review of Resident 87's clinical record revealed that the resident was admitted to the facility on [DATE REDACTED], with diagnoses which included Alzheimer's disease.

Review of a facility incident report dated July 9, 2024, at 4:30 PM revealed that Resident 35 reported to a staff member that Resident 87 was in her room uninvited and slapped her in the face when she told Resident 87 to put down her orange.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 34 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0842 A review of the clinical records of both Resident 35's and Resident 87's revealed no documentation in either resident's clinical record regarding Resident 87's intrusive wandering into Resident 35's room and Resident Level of Harm - Minimal harm or 35's report of physical abuse perpetrated by Resident 87. potential for actual harm

An interview with the Nursing Home Administrator on July 18, 2024, at approximately 11:00 AM confirmed Residents Affected - Few that there was no documented evidence that Resident 35's report of physical abuse and Resident 87's intrusive wandering were documented in the clinical records of both Resident 35 and Resident 87.

28 Pa. Code 211.5 (f)(iii) Medical records.

28 Pa. Code 211.12 (c)(d)(1)(5) Nursing services.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 35 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0849 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581

Residents Affected - Few Based on a review of clinical records and staff interviews it was determined the facility failed to ensure coordination of care and services between the facility and the Hospice Agency for one resident out of 24 sampled residents (Resident 84).

Findings include:

A review of Resident 84's clinical record revealed admission to the facility on [DATE REDACTED], with a diagnosis of include malignant neoplasm (cancer) of the liver and bile duct.

A physician order was noted February 5, 2024, for the resident to be admitted into hospice services at the facility.

A review of the resident's care plan conducted during the survey ending July 19, 2024, revealed that the resident's care plan failed to reflect coordination of services between the facility and the Hospice agency in meeting the resident's daily care needs and specific needs related to care and services provided for the resident's terminal diagnosis.

An interview with the Nursing Home Administrator on July 19, 2024, at approximately 1:45 PM, confirmed the resident's care plan was not coordinated with hospice services.

28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing services

28 Pa. Code 201.21(c) Use of outside resources

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 36 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0880 Provide and implement an infection prevention and control program.

Level of Harm - Minimal harm or 48276 potential for actual harm Based on a review of select facility policies and the facility's infection monitoring and surveillance system, Residents Affected - Some and staff interviews, it was determined that the facility failed to maintain and implement a comprehensive program to monitor and prevent infections in the facility for two out the eight months reviewed (June 2024 and July 2024).

Findings include:

A review of the facility policy titled Policies and Practices: Infection Control, reviewed last by the facility on May 9, 2024, revealed that this facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage the transmission of diseases and infections.

The objectives of the infection control policies and practices are to prevent, detect, investigate, and control infections in the facility and maintain records of incidents and corrective actions related to infections.

The policy also indicates that surveillance tools are used for recognizing the occurrence of infections, recording their number and frequency, detecting outbreaks and epidemics, monitoring employee infections, monitoring adherence to infection prevention and control practices, and detecting unusual pathogens with infection control implications.

Data gathered during surveillance is used to oversee infections and spot trends. The infection preventionist collects data from nursing units, categorizes each infection by body site, and records the number of infections.

A review of the facility infection control data revealed that the last recorded data to monitor, investigate, analyze, and manage causes of healthcare associated infections was completed on May 27, 2024.

The facility was unable to provide documented evidence that infection control surveillance and data analysis activities were completed from May 27, 2024, through July 19, 2024.

During this time period, there was no documented evidence of the implementation of a functional system that enabled the facility to analyze infection clusters, changes in prevalent organisms, or increases in the rate of infection in a timely manner.

During an interview on July 19, 2024, at 10:30 AM, Employee 6, Infection Preventionist, indicated that she had coordinated and implemented the facility's infection control program, including surveillance activities, until June 5, 2024, when she transitioned to a different role in the facility. She was unable to provide any evidence of infection control surveillance activities after May 27, 2024.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 37 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0880 During an interview on July 19, 2024, at approximately 11:00 AM, the Nursing Home Administrator (NHA) confirmed that Employee 6, Infection Preventionist, was not performing the required duties to implement a Level of Harm - Minimal harm or comprehensive and effective infection control program. The NHA confirmed that the facility failed to fully potential for actual harm implement a comprehensive program to monitor and prevent infections in June 2024 or July 2024.

Residents Affected - Some 28 Pa. Code 211.12 (c)(d)(3)(5) Nursing services.

28 Pa. Code 211.10 (a)(d) Resident care policies

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 38 of 38 395265

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F-Tag F686

Harm Level: TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581
Residents Affected: Few Based on select facility policy and clinical records, and staff interviews it was determined that the facility

F-F686

28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing Services

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 15 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0686 Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Level of Harm - Actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581

Residents Affected - Few Based on select facility policy and clinical records, and staff interviews it was determined that the facility failed to provide necessary care to promote healing, and prevent worsening of a pressure sore, resulting in deterioration and clinical complications with the resident's pressure sore for one resident out of 24 sampled (Resident 94).

Findings include:

According to the US Department of Health and Human Services, Agency for Healthcare Research & Quality,

the pressure ulcer best practice bundle incorporates three critical components in preventing pressure ulcers: Comprehensive skin assessment, Standardized pressure ulcer risk assessment and care planning and implementation to address areas of risk.

ACP (The American College of Physicians is a national organization of internists, who specialize in the diagnosis, treatment, and care of adults. The largest medical-specialty organization and second-largest physician group in the United States) Clinical Practice Guidelines indicate that the treatment of pressure ulcers should involve multiple tactics aimed at alleviating the conditions contributing to ulcer development (i.e. , support surfaces, repositioning and nutritional support); protecting the wound from contamination and creating and maintaining a clean wound environment; promoting tissue healing via local wound applications, debridement and wound cleansing; using adjunctive therapies; and considering possible surgical repair.

A review of facility policy entitled Skin and Wound dated as reviewed by the facility May 9, 2024, revealed it is the policy to provide a system for identifying risk and implementing resident centered interventions to promote skin health and the prevention and healing of pressure injuries.

The facility policy entitled Pressure Injury Record dated as reviewed by the facility May 9, 2024, revealed that residents will have a pressure injury record competed for each skin impairment that is related to pressure.

The staff will mark the pressure area on the body description identifying the site. The staff then will enter the date, stage of the pressure injury, the size of the pressure injury, the tissue type and color, the wound edges, drainage, and peri-wound information.

A review of the clinical record of Resident 94 revealed admission to the facility on [DATE REDACTED], with diagnoses, which included Type 2 diabetes, a pressure ulcer to the right heel, a non-pressure ulcer to the right lower leg, and a non-pressure ulcer to the left lower leg.

An Admission Minimum Data Set assessment dated [DATE REDACTED], (MDS - a federally mandated standardized assessment process completed periodically to plan resident care) revealed that the resident needed partial to moderate assistance in rolling to the left and right, from sitting to lying, lying to sitting, sitting to standing, transferring from the bed to chair, and toileting. The resident was at risk for developing pressure ulcers and had unhealed pressure ulcers.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 16 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0686 Admission assessment dated [DATE REDACTED], revealed that the resident had a 3 cm x 3 cm unstageable pressure wound to the right heel that appeared necrotic (dead black tissue). No further assessment was documented Level of Harm - Actual harm upon admission to include any other wound characteristics, to include any drainage, odor, the wound edges, or appearance of surrounding tissue. Residents Affected - Few

A review of the resident's baseline plan of care dated June 28, 2024, revealed the resident had a pressure wound to the right heal. The care plan did not include measures to reduce pressure to the unstageable pressure ulcer to the right heel, such as offloading pressure to the heels, turning and repositioning, or floating heels while in bed.

A Non-Pressure Skin Condition assessment was conducted June 30, 2024, but this assessment did not include a complete assessment of the resident's pressure wound, the unstageable pressure wound to the resident's right heel. The wound was noted as right heel 3 cm x 3 cm, but no further assesment details were documented, to include stage of the pressure wound and current appearance and wound characteristics (drainage, appearance, wound bed, surrounding tissue, and any odor) of pressure wound to the resident's right heel.

A review of a Non-Pressure Skin Condition assessment dated as completed on July 5, 2024, revealed no evidence that nursing staff conducted a thorough assessment of the pressure wound to the right heel. The wound had increased in size, noted as right heel 3.5 cm x 4 cm x 0.1 cm. but no further assesment details were documented, to include stage of the pressure wound and current appearance and wound characteristics (drainage, appearance, wound bed, surrounding tissue, and any odor) of pressure wound to

the resident's right heel.

A review of a wound consult note dated July 10, 2024, revealed the resident's right heel pressure sore was

an unstageable pressure sore measuring 3 cm x 7 cm x 0.5 cm and the wound base was 100 percent eschar (dead tissue). The wound consultant indicated that the facility should implement a repositioning schedule per protocol for pressure prevention and float the resident's heels while in bed with use of prevalon boots (a device applied to the foot to reduce pressure). The wound consultant noted that the resident's right heel appeared boggy (soft and spongy) with foul odor and soft eschar and recommended an x-ray of the right heel due to deterioration.

Following this wound consult completed on July 10, 2024, there was no documented evidence that the facility implemented the recommendations for a turning and repositioning schedule or use of prevalon boots.

A nursing progress note dated July 11, 2024, at 12:00 PM revealed an x-ray of Resident 94's right heel was completed. A review of a Radiology Result Report dated July 11, 2024, at 2:06 PM revealed the resident had

a calcaneus erosion consistent with osteomyelitis (bone infection caused by bacteria or fungi).

A review of a change in condition assessment dated [DATE REDACTED], five days after the resident was identified with a bone infection, revealed the resident has increased pain and osteomyelitis. The physician was notified on July 16, 2024, at 3:00 PM and recommended to send the resident out to the hospital for treatment.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 17 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0686 A review of hospital records dated July 17, 2024, revealed the resident presented to the hospital with worsening right heel pain and a non-healing worsening wound with osteomyelitis. The resident had a low Level of Harm - Actual harm grade temperature of 100 degrees Fahrenheit and IV (intravenous) antibiotics were initiated. The hospital records noted that the resident's wounds were extensive and with wound debridement and dressing changes Residents Affected - Few they may temporarily improve but the underlying bone infection wound not resolve even with months of IV antibiotics. The wounds will colonize with antibiotic resistant organisms and without debridement of dead bone the chances to cure the osteomyelitis are nil.

The facility failed to demonstrate timely implementation of recommended measures to promote healing of the pressure sore, including pressure reducing measures and devices, Prevalon boots and repositioning. The facility failed to timely notify the physician of the results of the xray identifying the bone infection to assure prompt treatment. Nursing staff failed to consistently document thorough assessment of the pressure sore to timely identify declines in the wound's condition.

An interview with the Nursing Home Administrator on July 18, 2024, at approximately 10:30 AM confirmed

the facility was unable to provide evidence of timely development and implementation of measures necessary to promote healing of a pressure ulcer.

28 Pa. Code 211.10 (a)(c)(d) Resident care policies

28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing services.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 18 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0690 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 21738

Residents Affected - Few Based on review of clinical records and select facility policy, and resident and staff interviews, it was determined that the facility failed to thoroughly assess and evaluate bowel and bladder function, to identify factors for decline, and implement individualized interventions, including timely toileting assistance, to improve bladder and bowel function to the extent possible for one out of 24 sampled residents (Residents 38).

Findings include:

Review of the facility Bowel and Bladder Evaluation Policy last reviewed May 9, 2024, indicated that residents are evaluated for continence on admission/readmission, quarterly, and with significant change in status. Residents without a documented reversible cause for bowel and bladder incontinence are to have a Bowel and Bladder evaluation completed and Bowel and Bladder Elimination Pattern evaluation completed. Based on data collected from the patterning evaluation residents to be provided an individualized continence management program.

Review of Resident 38's clinical record revealed admission to the facility on [DATE REDACTED], with diagnoses that included diabetes and depression.

A review of the resident's admission Minimum Data Set Assessments (MDS - a federally mandated standardized assessment completed at specific intervals to define resident care needs) dated January 16, 2024, Section H Bladder and Bowel indicated the resident was frequently incontinent of bladder and bowel.

Review of the resident's quarterly MDS dated , March 15, 2024, Section H Bladder and Bowel indicated the resident was frequently incontinent of bladder and occasionally incontinent of bowel. The assessments indicated the resident was not on a bladder or bowel training program.

Resident 38's Quarterly MDSs assessment dated [DATE REDACTED], Section H Bladder and Bowel, noted that the resident was frequently incontinent of bladder and now frequently incontinent of bowel (a decline of bowel function).

Further review of Resident 38's clinical record revealed no documented evidence that a Bowel and Bladder evaluation or Bowel and Bladder Elimination Pattern evaluation was completed upon admission or quarterly as per facility policy for Resident 38 and decline in bowel continence noted on the Quarterly MDS assessment dated [DATE REDACTED].

During interview with Resident 38 on July 16, 2024, at 12:20 PM the resident stated that nursing staff often take a long time to answer her call bell and provide assistance with toileting when needed. The resident explained that the other day she waited longer than 15 minutes for nursing staff to answer the call bell when

she had to have a bowel movement, and as a result of the long wait for staff assistance with toileting, she had an accident (bowel incontinence).

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 19 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0690 During an interview with the nursing home administrator on July 19, 2024, at 11:30 AM the NHA confirmed that there was documented evidence that the facility had acted upon the resident's increased bowel Level of Harm - Minimal harm or incontinence and completed incontinence evaluations and implemented any scheduled toileting programs in potential for actual harm response to the resident's decline in bowel function and frequent incontinence of urine.

Residents Affected - Few 28 Pa. Code 211.12 (d)(5) Nursing services

28 Pa. Code 211.10 (a)(d) Resident care policies

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 20 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0694 Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Level of Harm - Minimal harm or **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 21738 potential for actual harm Based on review of clinical records and select facility policy, and staff and resident interviews it was Residents Affected - Some determined that the facility failed to ensure that physician ordered intravenous (IV- medication is administered through needle or tube inserted into a vein) medications, an antibiotic, were administered as prescribed for one resident out of 24 sampled (Resident 148).

Findings include:

Review of a facility policy titled Administering Medications last reviewed by the facility on May 9, 2024, indicated that medications are administered in a safe and timely manner. It indicated that medications are administered in accordance with prescriber orders, including any required time frame. Medication errors are documented, reported, and reviewed by the QAPI committee to inform process changes and/or the need for additional staffing. Prescribed medications are to be administered within one hour of their prescribed time, unless otherwise specified.

Review of Resident 148's clinical record revealed that the resident was admitted to the facility on [DATE REDACTED], with a PICC line (peripherally inserted central catheter- thin flexible tube inserted into a vein in the upper arm and guided into a large vein above the right side of the heart and used to administer fluid and medications) and diagnoses to include septic (infected with bacteria) left knee and diabetes.

An admission physician order was noted for Daptomycin (an antibiotic used to treat bacterial infections) 750 MG intravenously daily for septic left knee.

Review of Resident 148's Medication Administration Record dated July 12, 2024, through July 14, 2024, revealed that the physician ordered intravenous antibiotic medication, Daptomycin, was not administered to

the resident on July 12, 2024, July 13, 2024, and July 14, 2024 as prescribed.

Interview with the Director of Nursing (DON) on June 13, 2024, at 12:00 PM, confirmed that the facility failed to administer three daily doses of the IV antibiotic therapy prescribed for Resident 86, and failed notify the attending physician of a missed doses.

Interview with the nursing home administrator on July 19, 2024, at approximately 10:00 AM, confirmed that

the facility failed to administer three doses of Resident 148's prescribed IV antibiotic therapy, and failed to notify the attending physician of three missed doses of the prescribed antibiotic.

Refer

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F-Tag F694

Harm Level: Minimal harm or
Residents Affected: Some Based on a review of clinical records and a staff interview, it was determined that the facility failed to

F-F694

28 Pa. Code 211.9 (a)(l)(d)(k) Pharmacy Services.

28 Pa. Code 211.12 (d)(3)(5) Nursing Services.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 30 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0756 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581

Residents Affected - Some Based on a review of clinical records and a staff interview, it was determined that the facility failed to demonstrate that the pharmacist identified and reported irregularities in the drug regimen of residents and that the physician acted upon the identified irregularities in the drug regimens of four of the 24 residents sampled (Residents 78, 20, 52, and 17).

Findings include:

A review of the clinical record revealed that Resident 78 was admitted to the facility on [DATE REDACTED], and had diagnoses that included type 2 diabetes, depression, and anxiety.

A review of a pharmacy consultant note revealed that on February 4, 2024, the pharmacist completed a medication regimen review and noted to see the report for any noted irregularities.

A review of a pharmacy consultant note revealed that on May 28, 2024, the pharmacist completed a medication regimen review and noted to see the report for any noted irregularities.

A review of the clinical record revealed that Resident 20 was admitted to the facility on [DATE REDACTED], and had diagnoses that included type 2 diabetes, generalized anxiety disorder, and major depressive disorder.

A review of a pharmacy consultant note revealed that on February 5, 2024, the pharmacist completed a medication regimen review and noted to see the report for any noted irregularities.

A review of a pharmacy consultant note revealed that on March 5, 2024, the pharmacist completed a medication regimen review and noted to see the report for any noted irregularities.

A review of a pharmacy consultant note revealed that on May 28, 2024, the pharmacist completed a medication regimen review and to see the report for any noted irregularities.

A review of the clinical record revealed that Resident 52 was admitted to the facility on [DATE REDACTED], with diagnoses that included type 2 diabetes and viral hepatitis.

A pharmacy consultation note dated June 25, 2024, at 3:10 PM indicated that the pharmacist completed a medication regimen review and to see the report for any noted irregularities.

A pharmacy consultation note dated May 28, 2024, at 12:10 PM indicated that the pharmacist completed a medication regimen review and to see the report for any noted irregularities.

A pharmacy consultation note dated December 4, 2023, at 12:21 PM indicated that the pharmacist completed a medication regimen review and noted to see the report for any noted irregularities.

A review of the clinical record revealed that Resident 17 was admitted to the facility on [DATE REDACTED], with diagnoses that included chronic obstructive pulmonary disease (COPD).

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 31 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0756 A pharmacy consultation note dated May 28, 2024, at 9:44 AM indicated that the pharmacist completed a medication regimen review and to see the report for any noted irregularities. Level of Harm - Minimal harm or potential for actual harm A pharmacy consultation note dated March 5, 2024, at 1:31 PM indicated that the pharmacist completed a medication regimen review and to see the report for any noted irregularities. Residents Affected - Some At the time of the survey ending July 19, 2024, the facility was unable to provide the documentation of the results of the above noted pharmacist medication reviews, the irregularities notes, recommendations made and ay physician response to the identified reports.

During an interview on July 19, 2024, at approximately 9:20 AM, the Nursing Home Administrator (NHA) verified that the facility was unable to provide documented evidence of the results of these pharmacy drug regimen reviews, and the pharmacist's recommendations or identification of irregularities in the above residents' drug regimens and documented evidence that the physician had acted upon these reports when required.

28 Pa. Code 211.9 (k) Pharmacy services.

28 Pa. Code 211.12 (c) Nursing services.

28 Pa. Code 211.2 (d)(3) Medical Director

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 32 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0777 Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Level of Harm - Minimal harm or **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581 potential for actual harm Based on review of clinical records and staff interviews, it was determined that the facility failed to ensure Residents Affected - Few that the physician was promptly notified of abnormal x-ray results for one of 24 residents reviewed (Resident 94).

Findings include:

A review of the clinical record of Resident 94 revealed admission to the facility on [DATE REDACTED], with diagnoses, which included Type 2 diabetes, pressure ulcer to the right heel, non-pressure ulcer to the right lower leg, and non-pressure ulcer to the left lower leg.

A review of a wound consult note dated July 10, 2024, revealed the wound consultant noted that the resident's right heel appears boggy (soft and spongy) with foul odor and soft eschar (dead tissue). The wound consultant recommended an X-ray of the right heel be obtained due to its deterioration.

A nursing progress note dated July 11, 2024, at 12:00 PM revealed that the facility's contracted mobile x-ray company was in the facility and completed the x-ray of Resident 94's right heel.

A review of a Radiology Result Report dated July 11, 2024, at 2:06 PM revealed the resident had a calcaneus erosion consistent with osteomyelitis (heel bone infection).

The resident's clinical record revealed no documentation that the resident's attending physician was promptly notified of the results of the resident's x-ray the facility received on July 11, 2024.

A review of a change in condition assessment dated [DATE REDACTED], five days after the x-ray results revealed the resident's bone infection, indicated that the resident had increased pain and osteomyelitis. It was not until

this date, that the physician was notified on July 16, 2024 at 3:00 PM and it was recommended to send the resident out to the hospital for treatment at that time.

Interview with the Nursing Home Administrator on July 19, 2024, at approximately 1:45 PM confirmed that

the facility failed to timely notify the physician of Resident 94's abnormal x-ray results received by the facility

on July 11, 2024.

Refer

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F-Tag F755

Harm Level: TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581
Residents Affected: pharmacological interventions to alleviate pain prior to the administration of an opioid pain medication

F-F755

28 Pa. Code 211.9(a)(1)(k) Pharmacy services

28 Pa. Code 211.12(c)(d)(1)(3)(5) Nursing Services

28 Pa. Code 211.10 (a)(c)(d) Resident care policies

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 21 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0697 Provide safe, appropriate pain management for a resident who requires such services.

Level of Harm - Minimal harm or **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 41581 potential for actual harm Based on clinical record review and staff interview, it was determined that the facility failed to attempt Residents Affected - Some non-pharmacological interventions to alleviate pain prior to the administration of an opioid pain medication prescribed on an as needed basis and failed to ensure that the physician orders for administration of pain medication were followed for two residents (Resident 8 and 20) of 24 residents reviewed.

Findings include:

A review of the clinical record revealed that Resident 8 was admitted to the facility on [DATE REDACTED], with diagnoses to include fibromyalgia.

The resident had a current physician order initially dated November 16, 2023, for oxycodone ( an opioid pain medication) 5 mg tablet give 2.5 mg by mouth, every 8 hours, as needed, for pain rating 4 to 10 (on a scale of 1-10, with 1 being the least pain and 10 being the most severe pain).

A review of the resident's May 2024 Medication Administration Record (MAR) revealed that staff administered the prn opioid pain medication to the resident on May 11, 2024 and May 16, 2024. Of the two doses given, both were administered without attempting non-pharmacological interventions prior to administering the pain medication.

A review of the resident's June 2024 MAR revealed that nursing staff administered the as needed opioid pain medication to the resident on June 4, 2024, June 14, 2024, June 17, 2024, June 22, 2024, and June 29, 2024. Of the five doses given, three were administered with no evidence that staff attempted non-pharmacological interventions prior to administering the opioid pain medication prescribed on an as needed basis.

A review of the resident's July 2024 MAR revealed that nursing staff administered the as needed opioid pain medication to the resident on July 3, 2024, July 4, 2024, July 5, 2024, and July 12, 2024. Of the four doses given, two were administered without first attempting non-pharmacological interventions prior to administering the as needed opioid pain medication to the resident.

A review of Resident 20's clinical record revealed that the resident was admitted to the facility on [DATE REDACTED], with diagnoses which included Multiple Sclerosis (A disease in which the immune system eats away at the protective covering of nerves).

The resident had a physician order, initially dated September 19, 2023, for Oxycodone HCL 5 mg give one by mouth every 6 hours as needed for a pain level 7 to 10 on the pain scale.

A review of Resident 20's May 2024 MAR revealed that on the following dates nursing staff administered the prn opioid pain medication for pain rated below the physician ordered parameters:

May 1, 2024 - for a pain level of six

May 5, 2024 - for a pain level of six

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 22 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0697 May 11, 2024 - for a pain level of six

Level of Harm - Minimal harm or May 19, 2024 - for a pain level of six potential for actual harm May 27, 2024 - for a pain level of five Residents Affected - Some May 29, 2024 - for a pain level of six

A review of the resident's June 2024 MAR revealed that on the following dates nursing staff administered the prn opioid pain medication a pain level below the physician ordered parameters:

June 5, 2024 - for a pain level of six

June 6, 2024 - for a pain level of five

June 18, 2024 - for a pain level of six

June 25, 2024 - for a pain level of six

A review of the resident's July 2024 MAR revealed that on the following dates nursing staff administered the prn opioid pain medication a pain level below the physician ordered parameters:

July 4, 2024 - for a pain level of five

July 6, 2024 - for a pain level of five

July 7, 2024 - for a pain level of five

July 10, 2024 - for a pain level of zero

July 16, 2024 - for a pain level of six

Interview with the Nursing Home Administrator on July 19, 2024, at approximately 1:45 PM confirmed that there was no documented evidence that non-pharmacological interventions were consistently attempted and proved ineffective prior to administration of a as needed pain medication and the facility failed to follow physician's orders for administration of pain medication.

28 Pa. Code 211.10 (a)(c) Resident care policies

28 Pa. Code 211.12 (c)(d)(1)(5) Nursing Services

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 23 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0725 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 48276

Residents Affected - Some Based on observation, a review of clinical records, a review of nurse staffing, and grievances filed with the facility, and interviews with staff and residents, it was determined that the facility failed to provide sufficient nursing staff to provide timely and quality care to each resident including eight residents out of 24 sampled (Residents 19, 20, 21, 48, 151, 38, 30 and 85), including concerns expressed in grievances filed with the facility (Resident 85).

Findings included:

A grievance lodged with the facility dated April 3, 2024, indicated that Resident 48 reported that she was continuously dissatisfied with nursing staff's untimely call bell response time. The facility noted that the grievance is not resolved to the resident's liking, despite facility improvements in staff's call bell response.

A grievance filed with the facility dated April 29, 2024, indicated that Resident 85 expressed concerns that staff initially responded to his call bell but left and never came back to get him out of bed as requested. The grievance indicated that he remained in bed all day as a result. The facility noted that the grievance was resolved.

A grievance lodged with the facility dated June 1, 2024, indicated that a resident's family member/representative voiced concerns on behalf of the resident, reported that the resident waited over four hours for nursing staff to answer the resident's call bell and that nursing staff does not provide his morning care at the resident's preferred time. The grievance identified the family member but did not include the resident's name. The facility noted that the grievance was resolved.

Clinical record review revealed that Resident 21 was admitted to the facility on [DATE REDACTED], with diagnoses that include chronic obstructive pulmonary disease (COPD is a condition caused by damage to the airways or other parts of the lung that blocks airflow and makes it hard to breathe) and heart failure (a condition that develops when the heart doesn't pump enough blood to meet the body's needs). A review of a quarterly Minimum Data Set assessment (MDS - a federally mandated standardized assessment process conducted periodically to plan resident care) dated April 24, 2024 revealed that Resident 21 is cognitively intact with a BIMS score of 15 (Brief Interview for Mental Status- a tool within the Cognitive Section of the MDS that is used to assess the resident's attention, orientation, and ability to register and recall new information; a score of 13-15 indicates cognition is intact).

A review of the clinical record revealed that Resident 48 was admitted to the facility on [DATE REDACTED], with diagnoses to include major depressive disorder (a mental health disorder characterized by a persistently low or depressed mood, decreased interest in pleasurable activities, feelings of worthlessness, lack of energy, poor concentration, appetite changes, sleep disturbances, or suicidal thoughts). A review of a quarterly MDS assessment dated [DATE REDACTED] revealed that Resident 48 is cognitively intact with a BIMS score of 15.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 24 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0725 A clinical record review revealed Resident 20 was admitted to the facility on [DATE REDACTED], with diagnoses that included coronary artery disease (a type of heart disease where the arteries cannot deliver enough Level of Harm - Minimal harm or oxygen-rich blood to the heart). A review of a quarterly MDS assessment dated [DATE REDACTED], revealed that potential for actual harm Resident 20 is cognitively intact with a BIMS score of 13.

Residents Affected - Some Clinical record review revealed Resident 19 was admitted to the facility on [DATE REDACTED], with diagnoses that included coronary artery disease (a type of heart disease where the arteries cannot deliver enough oxygen-rich blood to the heart). A review of a quarterly MDS assessment dated [DATE REDACTED], revealed that Resident 19 is cognitively intact with a BIMS score of 15.

During a group interview conducted on July 17, 2024, at 10:00 AM, Resident 48 stated that she waits 30 to 40 minutes for nursing staff to provide her care. She explained that the facility is particularly short staffed on

the evening shift. Resident 48 stated that if she has to go to the bathroom after 15 minutes, she will start yelling from her room for staff assistance with a bedpan. Resident 48 stated that if she doesn't yell, then nursing staff don't respond. Resident 48 further explained that during meal times, nursing staff don't respond even when she is yelling for their assistance because they are helping residents in the dining room. She stated that the wait times for nursing staff to provide requested and needed care causes her to feel frustrated and angry.

During an interview on July 17, 2024, at 10:45 AM, Resident 21 stated that she experiences long wait times for nursing staff to provide her care, stating that she often waits over 20 minutes for nursing staff to provide her care. Resident 21 stated that she feels frustrated, and after 25 minutes, she starts screaming for help from nursing staff. She explained that there are not a lot of nursing staff, and the wait times are worse when there is less nursing staff working. Resident 21 stated that when there is only one nurse aide assigned to her hallway, it makes her feel rushed when she needs assistance to use the bathroom. She explained that she is upset, because she doesn't want to be dependent on nursing staff for assistance, but she needs their help with activities of daily living.

During an interview on July 17, 2024, at 11:15 AM, Resident 20 stated that she rings her call bell and waits between 20 and 40 minutes for nursing staff to respond. She explained that she is independent and can do most things herself, but she is upset when it takes so long for nursing staff to respond when she does need their help. Resident 20 stated that she believes that the issue is because there are not enough nursing staff working at the facility.

During an interview on July 18, 2024, at 9:45 AM Resident 19 stated that the facility is often short on nurse staffing and sometimes only assigns one nurse aide to his hallway. He explained that the facility is short on nursing staff at least twice a week, and the weekends are the worst. Resident 19 stated the facility has increased the number of new residents admitted over the past few weeks, but has not increased the amount of nursing staffing. He explained that he waits 20 minutes or longer for nursing care after ringing his call bell for staff assistance.

Interview with Resident 38 on July 16, 2024, at 12:20 PM the resident stated that nursing staff often take a long time to answer her call bell and the other day she waited longer than 15 minutes for the call bell to be answered and had an accident (bowel incontinence) because nursing staff did not respond timely to the resident's request for toileting assistance.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 25 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0725 Observation on July 18, 2024, at 1:00 PM revealed that Resident 30's bed was not yet made. Interview with Resident 30 at this time revealed that her sheets were due to be changed and were removed that morning Level of Harm - Minimal harm or but had not yet been replaced. potential for actual harm

Observation of the Third-floor nursing unit on July 19, 2024, at 9:00 AM revealed that there were 4 nurse Residents Affected - Some aides and 2 LPNs (Employee 7 RN Supervisor was working as an LPN) working on the unit. During interview at this time with Employee 7 (RN Supervisor), Employee 7 stated that 2 nurse aides and 2 LPNs had called off and were not replaced.

Review of the facility's deployment sheet for the day shift of July 19, 2024, revealed that the facility's census was 104 residents. There were 4 nurse aides and 2 LPNs working on the Second-floor Nursing Unit, and 4 nurse aides and 2 LPNs working on the Third-floor nursing unit. There was also a restorative nurse aide who covered both nursing units and one RN Charge nurse floating between the nursing units.

Interview with Resident 151, a cognitively intact resident, on July 19, 2024, at 9:30 AM revealed that she was unhappy with the nursing care at the facility. Resident 151 stated that due to long call bell waits (longer than 15 minutes) she had soiled herself on three different occasions. Resident 151 stated that it seems the facility does not have enough nursing staff. Resident 151 stated that the facility was aware of her concerns with her call bells not being answered timely and stated that they were to start offering toileting after meals. Resident 151 stated that she finished breakfast around 8:00 AM and, as of 9:30 AM nursing staff still had not offered her toileting. Resident 151 stated that she did have to go to the bathroom presently and the surveyor offered to seek out nursing staff assistance for the resident. Upon entering the hall and nurses station there were no staff available other than Employee 7 who stated that other nursing staff were busy helping other residents. Employee 7 (RN Supervisor) then assisted Resident 151 to the bathroom.

Interview with the nursing home administrator (NHA) on July 19, 2024, at 10:30 AM confirmed that nursing staff are to make resident beds timely. The NHA confirmed that nursing staff are to answer call bells timely answered and offer Resident 151 after meals. The NHA confirmed that nursing staff call-offs were a problem, that negatively affected sufficient nurse staffing levels.

A review of nurse staffing hours revealed the facility averaged 3.22 direct care hours for each resident with

an average census of 98 residents for the week of June 24, 2024, through June 30, 2024. However, with an increase in their census, from June 11, 2024, through June 17, 2024, the facility averaged 3.06 direct care hours for each resident, with an average census of 104 residents.

A review of the facility's nurse staffing from June 11, 2024, through July 17, 2024, revealed the facility failed to meet the required minimum state ratio for nurse aides on 18 of the 63 shifts reviewed. The facility failed to meet the required minimum state ratio for licensed practical nurses on 9 of the 63 shifts reviewed. The facility failed to meet the state minimum required nursing staff direct care hours per day for each resident on 10 out of 21 days reviewed.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 26 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0725 During an interview on July 19, 2024, at approximately 11:00 AM, the Nursing Home Administrator (NHA) confirmed that the facility failed to meet the state minimum requirements for nurse aides, licensed practical Level of Harm - Minimal harm or nurses, and nurse staff direct care hours for residents per day. The NHA was unable to provide evidence that potential for actual harm additional direct care staff were provided to ensure residents needs were met with the increase in the resident census from the week of June 11, 2024 (98 residents) to the week of July 11, 2024 (104 residents). Residents Affected - Some The NHA confirmed that it is the facility's responsibility to provide sufficient nursing staff to provide timely and quality care to each resident.

28 Pa. Code 201.18 (b)(1)(3)(e)(1)(2)(3)(6) Management.

28 Pa. Code 201.29 (a) Resident rights.

28 Pa. Code 211.12 (c)(d)(4)(5)(f.1)(2)(4)(i)(1)(2) Nursing services.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 27 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0744 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Level of Harm - Minimal harm or **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 21738 potential for actual harm Based on a review of clinical records and select incident reports, and resident and staff interview, it was Residents Affected - Few determined that the facility failed to develop and implement individualized plans to manage residents' dementia-related behavioral symptoms to promote resident safety and highest practicable physical and mental well-being residents including one resident out of 24 sampled (Resident 87).

Findings include:

A review of Resident 87's clinical record revealed that the resident was admitted to the facility on [DATE REDACTED], with diagnoses which included Alzheimer's disease and was severely cognitively impaired.

Review of a facility incident report dated July 9, 2024, at 4:30 PM revealed that Resident 35 reported to a staff member that Resident 87 was in her room uninvited and slapped her in the face when she told Resident 87 to put down her orange.

Interview with Employee 7 (RN Supervisor) on July 18, 2024, at 1:30 PM revealed that a nurse, she cannot recall which aide, initially notified her of the incident of physical abuse of Resident 35. The aide came to her and said that you need to talk to Resident 35 because Resident 35 and Resident 87 got into it. Employee 7 stated that Resident 87 was becoming more agitated lately and had the potential to hit someone if they told her no or tried to take something she wanted. Employee 7 confirmed that Resident 87 would enter other residents' rooms uninvited.

Review of Resident 87's care plan. initially dated April 10, 2024, indicated that Resident 87 is an elopement risk/wanderer related to dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) and that

the resident wanders aimlessly. An intervention dated July 10, 2024, was noted to deter the resident and redirect the resident from entering other residents' rooms, especially Resident 35's room.

Resident 87's dementia related care plan failed to identify Resident 87's actual behavior of intrusive wandering and y entering other residents 'room, potential for taking items which do not belong to her, and potential for becoming agitated towards residents who tell her no or attempt to take the item which she wants back from her.

Interview with Resident 37, a cognitively intact resident, on July 18, 2024, at 11:00 AM revealed that Resident 87 enters her room uninvited and touches her things. Resident 37 stated that she does not want Resident 87 entering her room.

During interview with Resident 35 on July 17, 2024, at 11:00 AM the alert and oriented resident confirmed that the incident with Resident 87 did occur on July 9, 2024, and that Resident 87 slapped her in the face and she was upset that the incident occurred. Resident 35 stated that she was not afraid of Resident 87 but did not want Resident 87 entering her room and taking her things due to Resident 87's potential to become angry and hit her again.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 28 of 38 395265 Department of Health & Human Services Printed: 09/17/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 395265 B. Wing 07/19/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Pavilion at St Luke Village, The 1000 Stacie Drive Hazleton, PA 18201

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

F 0744 The resident's current care plan, in effect at the time of the survey ending July 19, 2024, did not identify the resident's specific behaviors, incident of physical abuse of Resident 35 on July 9, 2024, and intrusive Level of Harm - Minimal harm or wandering into other residents' rooms the resident had been exhibiting due to her dementia diagnosis and potential for actual harm the development of specific individualized interventions for staff to employ to address this dementia-related behavior. Residents Affected - Few

The facility failed to develop and implement an individualized person-centered plan to address, modify and manage, to the extent possible, this resident's dementia-related behavior of intrusive wandering and agitation. The resident's care plan for behavioral symptoms failed to include individualized interventions based on an assessment of the resident in an effort to manage the resident's dementia-related behavioral symptoms.

Interview with Nursing Home Administrator on July 19, 2024, at approximately 9:30 AM, confirmed the facility was unable to provide documented evidence of the development and/or implementation of a comprehensive individualized person-centered plan to address dementia-related behaviors for Resident 87. The facility also failed to demonstrate timely and consistent efforts to implement a person-centered individualized dementia-related care plan to address Resident 87's ongoing behavior of intrusive wandering, and potential to become physically agitated and abusive, and minimize, modify, or manage dementia-related behaviors.

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