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Complaint Investigation

Millcreek Manor

March 29, 2026 · Erie, PA · 5535 Peach Street
Citations 2
CMS Rating 4/5
Beds 144
Provider ID 396072
Healthcare Facility
Millcreek Manor
Erie, PA  ·  View full profile →
Inspection Summary

Millcreek Manor in ERIE, PA — inspection on March 29, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0583
Resident Rights Deficiencies

During an interview on March 28, 2026, from approximately 10:00 am through 11:30 a.m.

Resident R1 revealed that facility staff, at the direction of a previous administrative staff person, were opening packages delivered to the resident without his/her consent, and that the previous staff person explained that since the packages were not always delivered by the U.S.

Postal Service he/she did not have the right to receive deliveries unopened.

During interview on March 28, 2026, at approximately 12:10 p.m., the Nursing Home Administrator confirmed that Resident R1's deliveries were opened previously without the resident's knowledge or permission. 28 Pa.

Code 201.14(a) Responsibility of licensee Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

396072 03/29/2026

Millcreek Manor 5535 Peach Street Erie, PA 16509

During an interview on 3/28/26, from approximately 10:00 a.m., through 11:30 a.m.

Resident R1 revealed that the colonoscopy procedure scheduled to be done on 3/18/26, had to be canceled because the facility nursing staff failed to hold the daily Aspirin and continued to administer the medication daily up to the day of the scheduled procedure.

During interview on 3/28/26, at approximately 12:15 a.m., the Nursing Home Administrator confirmed that the physician's orders were not followed and nursing staff did not hold Resident R1's Aspirin prior to the scheduled colonoscopy procedure and as a result the procedure had to be canceled 28 Pa.

Code 211.12(d)(3)(5) Nursing services 28 Pa.

Code 201.18(b)(2) Management

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in ERIE, PA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Millcreek Manor or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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