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Complaint Investigation

Heritage Pointe Rehabilitation And Healthcare Ctr

March 27, 2026 · Doylestown, PA · 400 South Main Street
Citations 1
CMS Rating 4/5
Beds 130
Provider ID 395047
Healthcare Facility
Heritage Pointe Rehabilitation And Healthcare Ctr
Doylestown, PA  ·  View full profile →
Inspection Summary

HERITAGE POINTE REHABILITATION AND HEALTHCARE CTR in DOYLESTOWN, PA — inspection on March 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies

Review of the care plan revealed the resident had a behavior problem related to yelling at times and refusal of care. On March 9, 2026, a nurse noted a skin tear with minor swelling and discoloration on Resident 1's left ring finger with the provider and responsible party made aware of the injury of unknown origin.

According to the facility investigation into the injury of unknown origin, the outcome of the investigation was determined to be from the resident's aggressive behaviors during care. In an interview on March 27, 2026, at 1:00 p.m., the Administrator confirmed that the resident's representative was not notified of the outcome of the investigation upon completion. 28 Pa.

Code 211.12(d)(1)(5) Nursing services.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in DOYLESTOWN, PA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HERITAGE POINTE REHABILITATION AND HEALTHCARE CTR or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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