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Complaint Investigation

Aventura At Creekside

Inspection Date: August 28, 2025
Total Violations 2
Facility ID 395984
Location CARBONDALE, PA
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Inspection Findings

F-Tag F0812

Nutrition and Dietary Deficiencies
Harm Level: Immediate Jeopardy

F 0812 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Many

FORM CMS-2567 (02/99) Previous Versions Obsolete

contamination of food, utensils, and food-contact surfaces with disease-causing organisms and resulted in failure to maintain proper sanitary conditions in the kitchen thereby placing all residents at risk for foodborne illness. Evaluation of the facility's records determined that Immediate Jeopardy was initially identified on July 21, 2025, when the pest control company documented the need for heavy pest control treatment in the kitchen. In response, the facility submitted an immediate corrective action plan at 2:45 PM

on August 25, 2025. The plan directed the kitchen to begin using paper supply and disposable products for all meal service. Staff were assigned to monitor each meal while the tray line was active to ensure that no insects or cockroaches were observed. Facility leadership notified all residents, families, and the medical director regarding the situation and the actions being taken. Pest control services were activated for immediate treatment of the source areas. Full sanitation of the kitchen, including all equipment and floors, was completed, and all exposed food and single-use items were discarded. The three-compartment sink was designated for use as needed, and staff were instructed to complete sanitation treatments in the kitchen after each meal. The kitchen was placed under continuous monitoring throughout the day and night by the Food Service Director or the registered nurse supervisor. Audits were scheduled to be completed hourly for three days, then daily for seven days, and weekly for four weeks. On August 26, 2025, at 11:00 a.m., the licensed pest control inspector conducted a thorough inspection of the kitchen and identified cockroach activity around walls and behind appliances, including the entire kitchen area.

Recommendations included fogging treatment, four-foot door sweep installation to the kitchen exit door and sealing around the floor pipe opening under the sink. Dietary staff were educated on the facility's Pest Control and Kitchen Sanitation Policies and Protocols. All residents were to be assessed for any gastrointestinal symptoms related to food. An Ad Hoc QAPI (meeting within a nursing home to address a specific quality issue) was held to address the issue and develop ongoing preventive measures. The facility initiated daily audits and weekly inspections and treatments by both the maintenance director and the licensed pest control vendor. A fogging treatment was recommended by the pest control company and scheduled for August 27, 2025, at 7:00 PM. Staff in-service training on food safety and pest prevention was scheduled for completion by the staff educator on August 27, 2025. Final environmental measures, including sealing cracks, installing a door sweep, and repairing baseboards, were assigned a completion deadline of August 30, 2025. The Immediate Jeopardy was lifted on August 28, 2025, at 10:00 a.m. after verification the facility had implemented a comprehensive corrective action plan that immediately addressed

the risk of serious harm to residents. Cross Refer F92528 Pa. Code 201.14(a) Responsibility of licensee.28 Pa. Code 201.18 (e)(1)(2.1)(3) Management. 28 Pa. Code 211.6 (f) Dietary Services. 28 Pa Code 211.10 (a)(b)(c)(d) Resident care policies

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/28/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Aventura at Creekside

45 North Scott Street Carbondale, PA 18407

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0925

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Level of Harm - Minimal harm or potential for actual harm

Based on a review of facility policy, observations of the food and nutrition services department, interviews with facility staff, and review of pest control records, it was determined that the facility failed to maintain an effective pest control program to ensure the facility was free of insects/pests, specifically cockroaches.Findings include: A review of the facility's Pest Control Policy last updated July 18, 2025, indicated the facility shall maintain an effective pest control program. The facility maintains an on-going pest control program to ensure the building is kept free of insects and rodents. Contracted outside pest control services are provided. Windows are always screened. Only approved FDA and EPA' insecticides and rodenticides are permitted in the facility and all such supplies are stored in areas away from food storage areas. Garbage and trash are not permitted to accumulate and are removed from the facility daily.

Maintenance services assist, when appropriate and necessary, in providing pest control services. During

observation of the kitchen on August 25, 2025, at 8:20 AM interview with Employee 1 (dietary aide) revealed that at times he does see water bugs in the dishwasher area. At that same time, a dead cockroach was observed on the floor in the food preparation/tray line area. Interview with the food service director (FSD) on August 25, 2025, at approximately 9:00 AM confirmed cockroaches had been seen in the kitchen and that the administrator was informed approximately one month ago. Despite this increase in pest control, further observation with the FSD on August 25, 2025, at 9:15 AM revealed several live cockroaches under

the dishwasher. Review of the facility's Commercial Services Agreement dated July 21, 2025, confirmed the increased service schedule, and the pest control report for that date documented heavy treatment for roaches. However, the next pest control report was dated August 18, 2025 which was 28 days later, rather than every two weeks as requested indicated that roach gel (slow-acting poison-laced bait placed in areas where roaches hide that attracts and kills cockroaches) and growth regulators (prevent immature cockroaches from reaching their full pest potential) were placed in the kitchen for roach activity. Interview with the nursing home administrator (NHA) on August 25, 2025, at approximately 9:30 AM confirmed that

the facility did have a contract with a pest management company. The administrator confirmed that on July 21, 2025, in response to seeing cockroaches in the kitchen the facility requested the pest control services increase from monthly visits to every two weeks. During an interview with the nursing home administrator (NHA) on August 25, 2025, at approximately 9:45 AM confirmed the pest control company did not provide a service the week of August 4, 2025, as per the facility contract for service every two weeks. Interview with

the maintenance director on August 25, 2025, at approximately 10:00 AM failed to provide any documented evidence the facility was monitoring for cockroaches, documenting finding, and identifying possible areas where the cockroaches could be entering and hiding (dark, warm, and moist areas near food sources such as under appliances, under the dishwasher, and within cracks and crevices) as per facility policy. On August 26, 2025, at 11:00 AM a licensed pest control inspector visited the facility for a thorough inspection of the kitchen. The inspection revealed cockroach activity around walls and behind appliances and under the dishwasher. The problem areas included the walls around the kitchen and the entire kitchen.

Recommendations included a fogging treatment, four foot door sweep installation to the kitchen exit door, and to seal around the opening of pipe in floor under the sink. Interview with the nursing home administrator (NHA) on August 26, 2025, at approximately 12:30 PM confirmed that the facility failed to show evidence of an effective pest control program. The NHA confirmed it is the facility's responsibility to maintain an effective pest control program to ensure the facility is free of pests including cockroaches.Cross Refer F-F812 28 Pa. Code 201.18 (e)(1)(2.1) Management 28 Pa Code 211.20 (a)(b)(c)(d) Resident care policies

Residents Affected - Many

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

AVENTURA AT CREEKSIDE in CARBONDALE, PA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CARBONDALE, PA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from AVENTURA AT CREEKSIDE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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