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Complaint Investigation

Quality Life Services - Apollo

November 13, 2025 · Apollo, PA · 151 Goodview Drive
Citations 3
CMS Rating 1/5
Beds 177
Provider ID 395371
Healthcare Facility
Quality Life Services - Apollo
Apollo, PA  ·  View full profile →
Inspection Summary

QUALITY LIFE SERVICES - APOLLO in APOLLO, PA — inspection on November 13, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Immediate Jeopardy

Review of facility documents on 11/13/25, revealed the facility had 126 employees and 104 agency employees. 138 employees signed they received formal education on the policy Elopement Prevention. 65 employees signed they received education via phone as they had not been working in the building.During employee interviews on 11/13/25, from 11:33 a.m. through 2:18 p.m. 38 employees confirmed they had received education on the facility's elopement policy and procedures, as indicated above.

Review of an ad hoc (an unplanned meeting organized to address specific issues of urgent matters) QAPI meeting dated 11/13/25, revealed during an audit of all residents, 36 residents were identified as at risk of elopement.

This audit reviewed wandering assessment, wanderguard orders, and elopement care planning.

The audit revealed errors in 18 resident assessments, one care plan was found to be needing updated, and two residents were found to be needing wanderguard orders.

The Immediate Jeopardy was lifted on 11/13/25, at 3:07 p.m. when the action plan implementation was verified.

During an interview on 11/13/25, at 4:46 p.m. the NHA and DON confirmed the facility failed to ensure each resident received adequate supervision, which resulted in an elopement for two of 33 residents (Residents R1 and R2), resulting in Immediate Jeopardy. 28 Pa.

Code: 201.14(a) Responsibility of licensee.28 Pa.

Code: 211.10(d) Resident care policies.28 Pa.

Code: 211.12(d)(1)(5) Nursing Services.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/13/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Quality Life Services - Apollo

151 Goodview Drive Apollo, PA 15613

SUMMARY STATEMENT OF DEFICIENCIES

Based on review of job descriptions, clinical records and staff interviews, it was determined that the Nursing Home Administrator (NHA) and the Director of Nursing (DON) failed to effectively manage the facility to prevent the elopement of two resident (Residents R1 and R2), which created an immediate jeopardy situation for two of 33 residents.Findings include: The job description for the NHA specified the purpose of the position is to direct the day-to-day operations of the facility in accordance with current federal, state, and local standards governing long-term care facilities and to ensure that the highest degree of resident care and services are delivered and maintained.

The job description for the DON specified the purpose of the position is to provide nursing management, set resident care standards for all direct care providers and provide completer supervision and management for the nursing department.

Based on findings identified in this report, the facility failed to prevent the elopement of two residents (Residents R1 and R2), which placed the residents in Immediate Jeopardy.

The NHA and the DON failed to fulfill their essential job duties to ensure the federal and state guidelines and regulations were followed.

During an interview on 11/12/25, at 2:34 p.m. the NHA and DON were notified that they failed to effectively manage the facility to prevent the elopement of a resident, which created an immediate jeopardy situation for two of 33 residents. 28 Pa.

Code 201.14(a) Responsibility of licensee.28 Pa.

Code 201.18(b)(1)(3)(e)(1) Management.28 Pa.

Code 211.12(d)(1)(2)(3)(5) Nursing services.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/13/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Quality Life Services - Apollo

151 Goodview Drive Apollo, PA 15613

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 11/12/25, at 12:04 p.m. the Director of Nursing confirmed the facility failed to make certain that medical records on accurately documented for Closed Resident Record CR1 and each resident's records are complete as required. 28 Pa.

Code: 211.5(f)(g)(h) Clinical records.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in APOLLO, PA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from QUALITY LIFE SERVICES - APOLLO or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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