Midtown Oaks Health & Rehab Center
Inspection Findings
F-Tag F0583
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm or potential for actual harm
Based on review of policies, as well as observations and staff interviews, it was determined that the facility failed to maintain confidentiality of residents' personal health information for one of seven residents reviewed (Resident 4).Findings include:
Residents Affected - Few
The facility's policy regarding privacy of health information, dated April 29, 2025, indicated that the facility was to protect the confidentiality of resident health information.
A Quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 4, dated November 17, 2025, revealed that the resident was cognitively intact, was understood and able to understand others.
Observations during the lunch service on December 30, 2025, at 12:38 p.m. revealed that Resident 4's Heath Insurance Service Coordinator was standing next to her at the resident's dining table. There were two other residents at the same table, and two residents and a family member at another table that was approximately one foot behind Resident 4. There were multiple staff members present with the Health Insurance Service Coordinator and everyone was discussing Resident 4's private medical information including guardianship, her insurance plan, and dialysis information.
Interview with the Health Insurance Service Coordinator on December 30, 2025, at 12:52 p.m. confirmed that she should have asked Resident 4 if she preferred to have the discussion somewhere private, or if it was ok to continue the conversation in the dining room since she discussed private health information with her.
Interview with Resident 4 on December 30, 2025, at 1:05 p.m. who stated she does not like having her business put out there like that, and would have preferred to have the conversation with the Health Insurance Service Coordinator in a private area, which is why she did not want to answer her questions.
Interview with the Nursing Home Administrator on December 30, 2025, at 1:46 p.m. confirmed that the Health Insurance Service Coordinator should have asked Resident 4 if she would have preferred to have
the conversation in a private area. 28 Pa. Code 211.5(b) Clinical Records.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99) Previous Versions Obsolete
Facility ID:
If continuation sheet
Event ID:
MIDTOWN OAKS HEALTH & REHAB CENTER in ALTOONA, PA inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in ALTOONA, PA, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MIDTOWN OAKS HEALTH & REHAB CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.