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Complaint Investigation

Regency Albany

Inspection Date: November 20, 2025
Total Violations 2
Facility ID 385220
Location ALBANY, OR
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Inspection Findings

F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

mentally. Resident 102 stated Resident 101 did not touch her/him. When asked about the CNA seeing him/her and then quickly trying to cover herself/himself up when she entered the room Resident 102 said she/he was putting her/his urinal in place. Resident 102 stated if anyone wanted to take advantage of me, she/he would let them. A review of Resident 101's medical record including the care plan and nursing progress notes, revealed no interventions were put in place to ensure the resident's safety directly following

the incident and no interventions were put in place in the care plan, progress notes or alert charting related to Resident 102's behavior.On 9/25/25 at 1:49 PM, Witness1 (Family Member) stated the incident occurred

on Friday evening and she was not informed about it until Monday at 4:00 PM. Witness 1 said she was a retired Nurse Practioner and had just moved to Oregon to be closer to resident 101. Witness 1 also stated Resident 101 had never exhibited any behaviors of a sexual nature, and if the resident got naked after the incident, it was not a behavior she had ever seen or heard about previously. Witness 1 stated her main concern was that this incident should never happen again and her intention was to move the resident to a different facility with a memory unit.On 9/25/25 at 2:04 PM, Staff 1 (Administrator) acknowledged Staff 3 was a witness to the sexual contact between the residents, and Resident 101 did not have the mental capacity to consent to the sexual contact. The facility did not put appropriate interventions in place following

the incident because it was not reported to her in a timely manner. On 9/25/25 at 5:32 PM, Staff 2 (LPN) stated when she came to work Resident 101 was already back to her/his room. Staff 3 told her what happened including that Resident 101's hands were on Resident 102's genitals. Staff 2 stated Resident 102 would frequently watch pornography on her/his phone and would make inappropriate comments such as he liked curvy people and watching them bend over. Staff 2 also stated on a recent night shift, although she knocked and announced herself, she had witnessed Resident 102 masturbating while watching pornography, which made her very uncomfortable.

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Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/20/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Regency Albany

805 19th Avenue SE Albany, OR 97321

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Based on interviews and record review it was determined the facility failed to report an allegation of sexual abuse and an allegation of verbal abuse to the State Survey Agency within two hours of the allegations for 1 of 3 (#101) sampled residents reviewed for abuse. This placed residents at risk for further unreported abuse. Findings include:1.Resident 101's FRI with an allegation of sexual abuse was received by the State Survey Agency on 9/22/25 at 2:51 PM. The incident of alleged sexual abuse occurred on 9/19/25 at 9:30 PM and should have been reported within the two hours of the incident date and time. 2.Resident 101's FRI with an allegation of verbal abuse was received by the State Survey Agency on 7/21/25 at 2:30 PM. The incident of alleged verbal abuse occurred on 7/19/25 at 12:41 PM and should have been reported within two hours of the incident date and time.On 9/25/25 at 2:04 PM, Staff 1 (Administrator) acknowledged the incident of alleged sexual and verbal abuse were not reported to the State Survey Agency in a timely manner.

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📋 Inspection Summary

REGENCY ALBANY in ALBANY, OR inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in ALBANY, OR, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from REGENCY ALBANY or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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