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Complaint Investigation

Windsor Hills Nursing Center

September 11, 2025 · Oklahoma City, OK · 2416 North Ann Arbor
Citations 1
CMS Rating 1/5
Beds 112
Provider ID 375400
Healthcare Facility
Windsor Hills Nursing Center
Oklahoma City, OK  ·  View full profile →
Inspection Summary

Windsor Hills Nursing Center in Oklahoma City, OK — inspection on September 11, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Actual Harm

lived with prior to being in the facility. CMA #1 stated they had never heard of Resident #27 doing anything like that before.On 09/09/25 at 2:13 p.m., LPN #3 stated they were aware of the incident and Resident #27 had been put on 1:1 monitoring but was unsure if that was still in effect. LPN #3 stated their responsibility when made aware of allegations of abuse was to make sure all the residents were safe, separate the residents, and try to educate the residents were able to comprehend. LPN #3 stated Resident #27 had never done anything like that before, and Resident #27 was usually in the dining room with their spouse, that is also a resident.On 09/09/25 at 2:17 p.m., CNA #1 stated they had provided 1:1 observation on a morning shift after the incident. CNA #1 stated Resident #27 stayed in the dining room most of the day, ate popcorn, and went out to the patio. CNA #1 stated they did not see any inappropriate behavior, and they were not aware of any other incidents involving Resident #27.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Oklahoma City, OK, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Windsor Hills Nursing Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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