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Complaint Investigation

South Park East

September 10, 2025 · Oklahoma City, OK · 225 Southwest 35th Street
Citations 4
CMS Rating 2/5
Beds 47
Provider ID 375452
Healthcare Facility
South Park East
Oklahoma City, OK  ·  View full profile →
Inspection Summary

South Park East in Oklahoma City, OK — inspection on September 10, 2025.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Based on record review and interview, the facility failed to ensure a resident's family was notified of an allegation of abuse for 1 (#5) of 7 sampled residents reviewed for abuse.The administrator identified 42 residents resided in the facility.

Findings:A policy titled Change in a Resident's Condition or Status, revised 12/2016, read in part, Our facility shall promptly notify the resident, his or her attending Physician, and representative (sponsor) of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc. A quarterly assessment, dated 07/30/25, showed Resident #5 had a BIMS score of 3, which indicated severe cognitive impairment.

The assessment showed they were independent with mobility.An incident report, dated 08/31/25, showed Resident #1 was observed touching Resident #5's breasts.

The report showed the family was notified. An order summary, dated 09/04/25, showed Resident #5 had diagnoses which include Alzheimer's disease and dementia. A family representative interview with Resident #5's family stated they were not aware of any incidents with another resident.

They stated they were not aware of residents of the opposite sex in the facility and not informed of any incident that occurred over the weekend. On 09/05/25 at 3:00 p.m., the DON stated they were not aware the family had not been contacted.

The DON stated the family should have been notified that same night. On 09/08/25 at 10:52 a.m., the DON stated they had looked into the notification for Resident #5 and stated a note showed they attempted to reach but were unable to.

They stated there was not a re-attempt noted, and they were to look into that and notify the family today.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/10/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

South Park East

225 Southwest 35th Street Oklahoma City, OK 73109

SUMMARY STATEMENT OF DEFICIENCIES

jeopardy to resident health or safety

stated the building was not big enough to deal with this population. PA #1 stated they did not feel the facility was able to provide adequate monitoring for a resident with sexual dysfunction who touched other residents when not on 1:1 monitoring with staff. On 09/08/25 at 2:03 p.m., PA #1 stated they were aware of the behavior of Resident #4 and the same interventions applied for them as for Resident #1.

The PA stated the building was not big enough to deal with the population as it was all Alzheimer's and dementia related diagnosis.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/10/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

South Park East

225 Southwest 35th Street Oklahoma City, OK 73109

SUMMARY STATEMENT OF DEFICIENCIES

Based on record review and interview, the facility failed to ensure allegations of abuse were thoroughly investigated for 5 (#1, 2, 3, 4, and #5) of 5 sampled residents reviewed for abuse.

The administrator identified 42 residents resided in the facility.

Findings:A policy titled Abuse and Neglect - Clinical Protocol, read in part, The nurse will assess the individual and document related findings.An OSDH incident report, dated 08/20/25, showed Resident #1 touched the breast of Resident #3.

There were no safe surveys/assessments of other residents to assure safety, and there was no abuse education documented for all staff.An OSDH incident report, dated 08/26/25, showed Resident #1 touched the breast of Resident #2.

There were no safe surveys/assessments of other residents to assure safety, and there was no abuse education documented for all staff. An OSDH incident report, dated 08/31/25, showed Resident #1 touched the breast of Resident #5.

There were no safe surveys/assessments of other residents to assure safety, and there was no abuse education documented for all staff.An OSDH incident report, dated 08/31/25, showed Resident #4 touched the breast of Resident #2.

There were no safe surveys/assessments of other residents to assure safety, and there was no abuse education documented for all staff.On 09/04/25 at 3:07 p.m., the DON stated they were not aware they needed to complete part C (summary of the investigation details) of the incident report.On 09/05/25 at 10:28 a.m., the DON stated they did not do staff education on the incidents regarding sexual abuse/inappropriate touching.

The DON stated QA was done monthly and had not had a meeting for this month yet.

They stated they do education on abuse often on their training system.

On 09/05/25 at 12:33 p.m., the DON stated they did not have documentation of the education but did do verbal education on abuse following each incident and they could write it down now. On 09/05/25 at 2:35 p.m., the DON stated the charge nurse or whoever finds the issue does the incident report.

They stated the results of the assessments on the other residents potentially affected was done visually and not documented.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/10/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

South Park East

225 Southwest 35th Street Oklahoma City, OK 73109

SUMMARY STATEMENT OF DEFICIENCIES

Based on record review and interview, the facility failed to revise/update care plan timely following incidents of abuse for 1 (#1) of 2 sampled residents reviewed for abuse allegations.The administrator identified 42 residents resided in the facility.Findings:A policy titled Care Plans, Comprehensive Person-Centered, dated 12/2016, read in part, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident.Assessments of residents are ongoing and care plans are revised as information about the residents and the resident's conditions change.

The Interdisciplinary Team must review and update the care plan: .

When the desired outcome is not met.A care plan, initiated on 06/12/25, read in part, I do at times make sexually inappropriate actions towards myself or others. I have a dx of sexual disfunction.

The care plan showed an incident, dated 06/06/25, of Resident #1 grabbing staff private parts and making sexual comments about staff.

The care plan showed a revision on 09/05/25.A quarterly assessment, dated 07/25/25, showed Resident #1 had a BIMS 3, which indicates severe cognitive impairment.

The assessment showed they were independent with mobility.

Review of the care plan changes since last review per the electronic record showed the incident on 08/31/25 was dated for 09/01/25.

The incident on 08/20/25 was dated for 09/02/25.

The incident on 08/26/25 was dated for 09/05/25. An order summary, dated 09/04/25, showed Resident #1 had diagnoses which included sexual dysfunction and dementia.On 09/05/25 at 2:06 p.m., the MDS coordinator stated the care plans were updated every three months and as necessary.

They stated if a fall or something physical then they had to add something.

The MDS coordinator was asked when Resident #1's care plan had been updated.

The MDS coordinator stated they were in it on 09/05/25 and had added on 08/31/25.

The MDS coordinator stated they added the behaviors on the 31st.

They stated the care plan was updated after each incident of abuse on 6/6/25, 8/20/25, 8/26/25, and 8/31/25.

After they reviewed the history of the care plan updates in the electronic record, the MDS coordinator acknowledged they were updated on 09/01/25 and not after the 08/20/25 or the 08/26/25 incidents of abuse.

The MDS coordinator stated the care plan should have been updated prior 09/01/25 or 09/05/25 for the related incidents and they were the only ones to update the care plans.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Oklahoma City, OK, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from South Park East or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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