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Complaint Investigation

Elmbrook Home

August 26, 2025 · Ardmore, OK · 1811 9th Avenue Nw
Citations 2
CMS Rating 2/5
Beds 126
Provider ID 375160
Healthcare Facility
Elmbrook Home
Ardmore, OK  ·  View full profile →
Inspection Summary

Elmbrook Home in Ardmore, OK — inspection on August 26, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

01/31/25, the family was notified when Resident #1 was sent to the hospital. LPN #3 stated they received a written warning for not notifying Resident #1's family representative on 01/31/25. LPN #3 stated they had an in-service training on notification to family representatives after a change in condition. On 08/26/25 at 8:30 a.m., the DON stated LPN #3 did not notify the family representative of Resident #1 on 01/31/25 when the resident was sent to the hospital.

The DON stated the family representative was notified by the medical flight pilot.

The DON stated they did a PIP and in-service over notifying family representatives after a change in condition.

The DON stated LPN #3 received a written corrective action on 02/07/25 for not notifying the family representative of Resident #1.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/26/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Elmbrook Home

1811 9th Avenue NW Ardmore, OK 73401

SUMMARY STATEMENT OF DEFICIENCIES

facility handwritten statement from CMA #1, dated 05/26/25, read in part, Saturday 05/24/25, I was med (medication) aide on 2 p.m. to 10 p.m., I was supposed to give Macrobid around [3:00 p.m.] but it wasn't there, and I let [LPN #5] know it wasn't there and that I put it down as not given. [They] said OK and went to working on getting it from the pharmacy.A facility document titled Corrective Action Notice, dated 05/26/25, read in part, [LPN #5] displayed unprofessionalism toward family members. [LPN#5] did not ensure medications were in the building in a timely manner and did not follow the facility protocols on ensuring meds were given, and the emergency kit was utilized.

The note showed LPN #5 was suspended for 4 days.

The note was signed by the DON on 05/27/25.A facility document titled Resident Concern Form, dated 05/26/25, showed Resident #2 did not receive their scheduled antibiotics on 05/24/25 and 05/25/25.

The note showed actions taken included internal investigation, corrective action, implement a PIP on medication adherence, and audits. A facility document titled In-service Training Report, dated 05/26/25, showed the DON in-serviced 16 nurses and CMAs on the following topics:a. e-Kit,b. ensuring medications were in the building, andc. the emergency phone number for the pharmacy. Resident #2's urine culture lab results, dated 05/28/25, showed Resident #2's urine was positive for Escherichia coli with [NAME] 10,000-50,000 cfu/ml (colony forming unit per milliliter). A facility document titled Monthly QA/PI Committee Meeting, dated 06/16/25, showed a QAPI meeting was held.

The QAPI meeting addressed the e-kit for medications, medications being available, and regulatory compliance. On 08/25/25 at 8:00 a.m., physician #1 stated Resident #2 was very ill with kidney cancer and they had UTI's consistently due to their disease process.

Physician #1 stated based upon the lab values from the urine sample taken at the hospital on [DATE], they would have discontinued the antibiotic Macrobid prescribed on 05/23/25.

Physician #1 stated Resident #2 was not harmed as a result of not getting the prescribed antibiotic for two days. On 08/25/25 at 11:28 a.m., CMA #1 was asked about Resident #2's medication administration. CMA #1 stated on 05/24/25, they were passing medications when they realized Resident #2's Macrobid antibiotic was not available. CMA #1 stated they notified LPN #5 the medication was not available and marked on the MAR the antibiotic was not given to the resident. CMA #1 stated they were in-serviced on ensuring medications were available and given following physician orders.On 08/25/25 at 11:53 a.m., NP #1 stated they prescribed the Macrobid antibiotic on 05/23/25 for Resident #2. NP #1 stated Resident #2 would not have been harmed as a result of not receiving the antibiotic because Resident #2 has bleeding from the kidneys related to their diagnosed illness of kidney cancer. On 08/26/25 at 8:30 a.m., the DON stated Resident #2 not receiving their prescribed antibiotic on 05/24/25 and 05/25/25 was a failure on the staff for not utilizing the e-kit.

The DON stated they did a PIP, in-serviced all CMAs and nurses on medication policy and procedure, did corrective action on involved staff, and QA/PI the event on 06/16/25.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Ardmore, OK, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Elmbrook Home or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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