Skip to main content
Complaint Investigation

Landings Of Westerville Health And Rehab The

September 2, 2025 · Westerville, OH · 350 County Line Road West
Citations 2
CMS Rating 5/5
Beds 120
Provider ID 366494
Healthcare Facility
Landings Of Westerville Health And Rehab The
Westerville, OH  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

LANDINGS OF WESTERVILLE HEALTH AND REHAB THE in WESTERVILLE, OH — inspection on September 2, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0550
Resident Rights Deficiencies

his or her rights.

honor Resident #15 ?s right to have a camera surveillance in her room when her camera was

residents identified by the facility as having surveillance cameras in their rooms.

Facility census was

  • Findings include: Review of Resident #15's medical record revealed an admission date of
  • 11/27/2023 with diagnoses that included but were not limited to cerebral infarction, emphysema, acute chronic respiratory failure with hypoxia, diabetes mellitus, atrial fibrillation and depression.Review of Resident # 15's most recent Minimum Data Set (MDS) 3.0 assessment dated , 07/25/25 revealed a Brief Interview for Mental Status (BIMS) score of six indicating the resident was cognitively impaired.

The resident was assessed to require total assistance from staff with activities of daily living.Review of Resident # 15's progress notes dated 08/05/25 revealed that Unit Manager (UM) # 379 removed a power strip from the resident's room.Interview on 09/02/25 at 1:35 P.M. with UM # 379 revealed on 08/05/25 he removed a power strip from Resident #15's room that was attached to her surveillance camera. UM # 379 confirmed he did not plug the camera to a power source after he removed the power strip. UM #379 stated the camera was not plugged in by any staff member, and family was notified and he was unsure when family came to the facility to reconnect the camera.Interview on 09/02/25 at 4:05 P.M. with the Administrator revealed she was unaware the surveillance camera in Resident #15's room was not reconnected to power after the power strip was removed by the facility staff.Review of facility policy titled Electronic Monitoring in Resident Rooms dated March 23, 2022 revealed: The Facility will permit residents and legally authorized people to install and use electronic monitoring devices in accordance wit applicable laws.

Only authorized facility personnel are permitted to install electronic monitoring devices in resident rooms.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

366494 09/02/2025

Landings of Westerville Health and Rehab The 350 County Line Road West Westerville, OH 43082

oral care.

This affected one (Resident #15) out of 17 residents the facility identified as NPO.

The

admission date of 11/27/2023 with diagnoses that included but were not limited to cerebral infarction, emphysema, acute chronic respiratory failure with hypoxia, diabetes mellitus, atrial fibrillation, tracheostomy dependent and depression.Review of Resident # 15's most recent Minimum Data Set (MDS) 3.0 assessment dated , 07/25/25 revealed a Brief Interview for Mental Status (BIMS) score of six indicating the resident was cognitively impaired.

The resident was assessed to require total assistance from staff with activities of daily living and oral hygiene care.Review of Resident #15's progress notes dated 08/14/25 by Unit Manager (UM) # 379 revealed family was contacted regarding the scant amount of liquid Resident #15 received from her Chlorhexidine (antimicrobial) administration on 8/12/25.Review of Resident # 15's current monthly physicians orders dated 08/25/25, revealed an NPO diet order and an order for Chlorhexidine Gluconate Solution (medication used for oral care with NPO residents) 0.12%; give 15 milliliters (ml) orally four times a day.Review of Resident #15's August 2025 Medication Administration Record (MAR) revealed Licensed Practical Nurse (LPN) # 200 signed as administering Chlorhexidine Gluconate Solution on 08/12/25 at 9:00 P.M.

Interview on 09/02/25 at 1:35 P.M. with UM # 379 revealed that Nurse #200 poured a small amount of chlorhexidine medication in the front of Resident #15's mouth to thoroughly clean her bottom teeth. He also stated that Director of Nursing (DON) #393 was aware and had educated the staff on oral care for NPO residents.

Interview on 09/02/25 at 2:25 P.M. with DON #393 revealed he was aware of the incident and had educated nursing and respiratory therapy staff on oral care with chlorhexidine for NPO patients on 08/13/25.Review of facility training titled Oral Care with Chlorhexidine -NPO patients undated revealed the following step by step instructions: 1.

Verify & prepare: Confirm order, allergies, NPO status, aspiration risk.

Wash hands and apply gloves. 2.

Position: head of bed (HOB) 30-45 upright OR side-lying if unable. 3.

Application: Pour 10-15 ml into a cup, soak foam swab (no double dipping). 4.

Cleaning: Swab inner cheeks, gums, tongue, teeth - replace swab if soiled. 5.

Suction: Yankauer/inline suction during care. If alert, spit into basin (no rinsing with water). 6.

Completion: Dispose of supplies, remove personal protective equipment (PPE), document care and findings.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WESTERVILLE, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LANDINGS OF WESTERVILLE HEALTH AND REHAB THE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.