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Complaint Investigation

Buckeye Terrace Rehabilitation And Nursing Center

September 22, 2025 · Westerville, OH · 140 N State Street
Citations 3
CMS Rating 2/5
Beds 70
Provider ID 365933
Healthcare Facility
Buckeye Terrace Rehabilitation And Nursing Center
Westerville, OH  ·  View full profile →
Inspection Summary

BUCKEYE TERRACE REHABILITATION AND NURSING CENTER in WESTERVILLE, OH — inspection on September 22, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0584
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Review of Resident #22's Minimum Data Set (MDS) assessment, dated 06/16/25, revealed she had a severe cognitive impairment.Observation on 09/17/25 at 10:15 A.M. and 2:00 P.M., and on 09/18/25 at 6:15 A.M. and 9:30 A.M. revealed a large portion of Resident #22's wall was missing beside the right side of her bed.

The approximate size of the hole in the wall (missing paint and drywall) was approximately three feet wide by two feet long. On 09/18/25, the facility began maintenance and replacement of the drywall in Resident #22's room.Interview with Certified Nurse Aide (CNA) #136 on 09/18/25 at 9:30 A.M. confirmed the large hole in Resident #22's wall. CNA #136 confirmed it had been that way for a while, but could not say exactly how long. CNA #136 agreed that based on the size of the hole in the drywall, it was something that took a while to happen, and most likely did not happen in a short period of time.

She confirmed staff are to report any damage to resident rooms to the maintenance staff in a timely manner.Interview with Maintenance Staff (MS) #162 and the Administrator on 09/18/25 at approximately 1:00 P.M. confirmed the large hole/missing drywall in Resident #22's room. MS #162 and the Administrator confirmed they had no idea how the wall damage occurred and did not know how long it had been that way. MS #162 and the Administrator stated they were told about it by staff on 09/12/25, and they were working on getting the materials to fix it.

They stated it could have been caused by staff running the bed into the wall and/or the resident reaching the hole and picking/pulling the drywall away.

This deficiency represents non-compliance investigated under Master Complaint Number 2619510 and Complaint Number OH00167251 (1317248).

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/22/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Buckeye Terrace Rehabilitation and Nursing Center

140 N State Street Westerville, OH 43081

SUMMARY STATEMENT OF DEFICIENCIES

Review of Resident #30's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including acute kidney failure, muscle weakness, neuromuscular dysfunction of the bladder, and paraplegia.

Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 had intact cognition evidenced by a Brief Interview for Mental Status (BIMS) score of 13.

The resident was assessed to require self-care assistance.

Review of the care plan dated 07/14/25 revealed Resident #30 had multiple pressure ulcers due to immobility as a result of his paraplegia.

Interventions included assisting the resident with turning and repositioning and weekly monitoring and treatment of his skin breakdown areas.Review of Resident #30's medical record revealed he had an unstageable pressure ulcer (obscured full-thickness skin and tissue breakdown) on his left heel.

Review of Resident #30's current physician orders revealed an order for Prevalon boots (padded boots worn to keep the heels elevated to relieve pressure) to be applied every shift to prevent skin breakdown.Observation of Resident #30 on 09/17/25 at 12:30 P.M. and 3:15 P.M., and on 09/18/25 at 7:45 A.M., 12:11 P.M., and 3:03 P.M. revealed he was not wearing the Prevalon boots.

During an interview with Resident #30 on 09/18/25 at 3:05 P.M. he confirmed the facility staff have not placed the boots on him in over one month.

During an interview with Unit Manager #105 on 09/18/25 at 3:15 P.M. she confirmed Resident #30 was not wearing Prevalon boots as ordered.This deficiency represents non-compliance investigated under Complaint Number OH00167373 (1317249) and Complaint Number OH00166868 (1317247).

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/22/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Buckeye Terrace Rehabilitation and Nursing Center

140 N State Street Westerville, OH 43081

SUMMARY STATEMENT OF DEFICIENCIES

Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #54 had intact cognition evidenced by a Brief Interview for Mental Status (BIMS) score of 15.

The resident was assessed to require self-care assistance.

Review of Resident #54's current physician orders revealed an order for trazodone 50 milligrams (mg) to treat insomnia, due at 9:00 P.M.

Review of Resident #54's medication administration record between 09/01/25 and 09/18/25 revealed trazodone was administered more than 90 minutes late on 09/02/25, 09/06/25, 09/07/25, 09/08/25, 09/09/25, 09/10/25, 09/16/25, and 09/17/25. 2.

Record review for Resident #30 revealed the resident was admitted to the facility on [DATE] with the diagnoses including acute kidney failure, muscle weakness, neuromuscular dysfunction of the bladder, and paraplegia.

Review of the quarterly MDS assessment dated [DATE] revealed Resident #30 had intact cognition evidenced by a BIMS score of 13.

The resident was assessed to require self-care assistance.

Review of Resident #30's current physician orders revealed an order for oxycodone 5 mg to treat pain.

Review of Resident #30's MAR between 09/01/25 and 09/18/25 revealed oxycodone was administered more than 90 minutes late on the nights of 09/03/25, 09/04/25, 09/05/25, 09/08/25, 09/09/25, 09/10/25, and 09/13/25. 3.

Record review for Resident #27 revealed the resident was admitted to the facility on [DATE] with the diagnoses including left femur fracture, muscle weakness, dysphagia, and chronic kidney disease.

The resident had allergies to codeine.

Review of the admission MDS assessment dated [DATE] revealed Resident #27 had mildly impaired cognition evidenced by a BIMS score of 13.

The resident was assessed to require assistance with self-care activities.

Review of Resident #27's current physician orders revealed an order for gabapentin 100 mg scheduled for 9:00 P.M. for pain.

Review of Resident #27's MAR between 09/01/25 and 09/18/25 revealed gabapentin was administered more than 90 minutes late on 09/08/25 and 09/11/25.

Interview with Registered Nurse (RN) #131 stated medications are often administered late at night because of insufficient nursing staff and confirmed the medications were administered late for Resident #54, Resident #30, and Resident #27 on the dates listed for each resident as mentioned above.

Review of a facility policy titled, Administering Medications, dated 12/12, revealed medications must be administered within one hour of the prescribed time.

This deficiency represents non-compliance identified under Complaint Number OH00167251 (1317248).

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WESTERVILLE, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from BUCKEYE TERRACE REHABILITATION AND NURSING CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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