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Complaint Investigation

Continuing Healthcare Of Toledo

September 30, 2025 · Toledo, OH · 4420 South Avenue
Citations 2
CMS Rating 2/5
Beds 75
Provider ID 365488
Healthcare Facility
Continuing Healthcare Of Toledo
Toledo, OH  ·  View full profile →
Inspection Summary

CONTINUING HEALTHCARE OF TOLEDO in TOLEDO, OH — inspection on September 30, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0690
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

prevent infection, and prevent skin breakdown.

This violation represents non-compliance investigated under Complaint #2624787.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/30/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Continuing Healthcare of Toledo

4420 South Avenue Toledo, OH 43615

SUMMARY STATEMENT OF DEFICIENCIES

Review of Resident #62's care plan dated 09/22/25 revealed Resident #62 had functional bladder incontinence and required peri-care to be completed with each incontinence episode.

Review of Resident #62's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #62 had severe cognitive impairment and was dependent for toileting and showers.

Furthermore, Resident #62 was always incontinent of bowel and bladder. 1.

Interview on 09/29/25 at 9:45 A.M. with Resident #62 revealed she would like to use her water cup but she did not know where her water cup was.Observation on 09/29/25 at 10:34 A.M. of Resident #62's water cup that was sitting on her dresser revealed a black substance to be on the bottom of the inside of the cup where there was approximately 60 milliliters of water.

Floating on the top of the water was a small film and multiple areas in the water contained floating substances.Interview on 09/29/25 at 10:36 A.M. with Certified Nursing Assistant (CNA) #176 verified Resident #62's water cup contained a black substance that CNA #176 identified as mold.Interview on 09/29/25 at 3:04 P.M. with Dietary Manager (DM) #193 revealed the dietary staff were responsible for cleaning all the residents' water cups.

Furthermore, DM #193 stated they did not have any documentation regarding the cleaning of resident water cups. DM #193 stated as a corrective action, the facility would be switching to disposable cups instead of regular cups.2.

Observation on 09/29/25 at 9:27 A.M. of the hallway outside of Resident #62's room revealed an extremely strong odor of urine and stool coming from Resident #62's room.

Interview on 09/29/25 at 9:45 A.M. with Resident #62 revealed her incontinence brief had been changed at approximately 8:45 A.M. on 09/29/25 but stated the staff did not wake her in the night to change her incontinence brief.

Interview and observation on 09/29/25 at 9:49 A.M. with CNA #182 verified the strong smell of urine and stool in the hallway by Resident #62 ' s room. CNA #182 stated when she had changed Resident #62 ' s brief in the morning she did not have the chance to change the resident's bed sheets.

Concurrent observation of Resident #62 revealed her mattress sheets were saturated in urine with stool present on the sheets. A strong odor of urine was present. CNA #182 confirmed Resident #62's sheets remained soiled and wet.

Review of the facility policy titled Homelike Environment with a last revision date of February 2021 revealed residents should be provided with a safe, clean, sanitary, comfortable, and homelike environment that includes a clean bed and bath linens that are in good condition and pleasant, neutral scents.This violation represents non-compliance investigated under Complaint #2624787 and Complaint #2626557.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TOLEDO, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CONTINUING HEALTHCARE OF TOLEDO or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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