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Complaint Investigation

Continuing Healthcare Of Toledo

Inspection Date: September 30, 2025
Total Violations 2
Facility ID 365488
Location TOLEDO, OH
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Inspection Findings

F-Tag F0690

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0690

prevent infection, and prevent skin breakdown. This violation represents non-compliance investigated under Complaint #2624787.

Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

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Facility ID:

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Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

09/30/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Continuing Healthcare of Toledo

4420 South Avenue Toledo, OH 43615

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0921

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0921 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and

the public. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

record review, observation, resident interview, staff interview, and policy review, the facility failed to ensure resident water cups were clean and free from mold. The facility also failed to ensure there were no strong odors of urine in the facility. This affected one resident (#62) of four residents reviewed for a safe, clean environment. The facility census was 70. Findings include: Review of Resident #62's medical record revealed an admission date of 12/12/24. Diagnoses included metabolic encephalopathy, unspecified protein-calorie malnutrition, insomnia, hypertensive heart disease with heart failure, and hypertension.

Review of Resident #62's care plan dated 09/22/25 revealed Resident #62 had functional bladder incontinence and required peri-care to be completed with each incontinence episode. Review of Resident #62's quarterly Minimum Data Set (MDS) assessment dated [DATE REDACTED] revealed Resident #62 had severe cognitive impairment and was dependent for toileting and showers. Furthermore, Resident #62 was always incontinent of bowel and bladder. 1. Interview on 09/29/25 at 9:45 A.M. with Resident #62 revealed she would like to use her water cup but she did not know where her water cup was.Observation on 09/29/25 at 10:34 A.M. of Resident #62's water cup that was sitting on her dresser revealed a black substance to be on

the bottom of the inside of the cup where there was approximately 60 milliliters of water. Floating on the top of the water was a small film and multiple areas in the water contained floating substances.Interview on 09/29/25 at 10:36 A.M. with Certified Nursing Assistant (CNA) #176 verified Resident #62's water cup contained a black substance that CNA #176 identified as mold.Interview on 09/29/25 at 3:04 P.M. with Dietary Manager (DM) #193 revealed the dietary staff were responsible for cleaning all the residents' water cups. Furthermore, DM #193 stated they did not have any documentation regarding the cleaning of resident water cups. DM #193 stated as a corrective action, the facility would be switching to disposable cups instead of regular cups.2. Observation on 09/29/25 at 9:27 A.M. of the hallway outside of Resident #62's room revealed an extremely strong odor of urine and stool coming from Resident #62's room. Interview on 09/29/25 at 9:45 A.M. with Resident #62 revealed her incontinence brief had been changed at approximately 8:45 A.M. on 09/29/25 but stated the staff did not wake her in the night to change her incontinence brief. Interview and observation on 09/29/25 at 9:49 A.M. with CNA #182 verified the strong smell of urine and stool in the hallway by Resident #62 ' s room. CNA #182 stated when she had changed Resident #62 ' s brief in the morning she did not have the chance to change the resident's bed sheets.

Concurrent observation of Resident #62 revealed her mattress sheets were saturated in urine with stool present on the sheets. A strong odor of urine was present. CNA #182 confirmed Resident #62's sheets remained soiled and wet. Review of the facility policy titled Homelike Environment with a last revision date of February 2021 revealed residents should be provided with a safe, clean, sanitary, comfortable, and homelike environment that includes a clean bed and bath linens that are in good condition and pleasant, neutral scents.This violation represents non-compliance investigated under Complaint #2624787 and Complaint #2626557.

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📋 Inspection Summary

CONTINUING HEALTHCARE OF TOLEDO in TOLEDO, OH inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TOLEDO, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CONTINUING HEALTHCARE OF TOLEDO or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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