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Complaint Investigation

Providence Care Center

May 28, 2026 · Sandusky, OH · 2025 Hayes Avenue
Citations 2
CMS Rating 1/5
Beds 138
Provider ID 365976
Healthcare Facility
Providence Care Center
Sandusky, OH  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

PROVIDENCE CARE CENTER in SANDUSKY, OH — inspection on May 28, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0610
Freedom from Abuse, Neglect, and Exploitation Deficiencies

and interviewing all involved persons, including the alleged victim, perpetrator, witnesses, and others

and thorough documentation of the investigation.

The facility will make efforts to ensure all residents

responding immediately to protect the alleged victim and the integrity of the investigation, examining the alleged victim for any sign of injury, including a physical examination or psychosocial assessment if needed, increased supervision of the alleged victim and residents, room or staffing changes to protect the residents from the alleged perpetrator, protection from retaliation, and providing emotional support and counseling to the resident during and after the investigation as needed.This was an incidental finding discovered during the complaint investigation.

365976 05/28/2026

Providence Care Center 2025 Hayes Avenue Sandusky, OH 44870

03/08/26, 03/09/26, 03/13/26, 03/15/26, 03/17/26, 03/20/26, 03/23/26, 03/25/26, 03/26/26,

04/04/26, 04/06/26, 04/07/26, 04/09/26, 04/10/26, 04/12/26, 04/14/26, 04/17/26, 04/19/26,

Resident #90 for 05/12/26 through 05/28/26 revealed there was no documentation of incontinence care was provided on 05/03/26, 05/04/26, 05/08/26, 05/16/26, 05/20/26, and 05/22/26.Interview on 05/28/26 at 3:30 P.M. with the Administrator verified there was no documentation of incontinence care being performed for Resident #90 on 03/01/23, 03/02/26, 03/06/26, 03/07/26, 03/08/26, 03/09/26, 03/13/26, 03/15/26, 03/17/26, 03/20/26, 03/23/26, 03/25/26, 03/26/26, 03/27/26, 03/28/26, 04/02/25, 04/03/26, 04/04/26, 04/06/26, 04/07/26, 04/09/26, 04/10/26, 04/12/26, 04/14/26, 04/17/26, 04/19/26, 04/20/26, 04/22/26, 04/23/26, 04/24/26, 04/26/26, 05/03/26, 05/04/26, 05/08/26, 05/16/26, 05/20/26, and 05/22/26.

The Administrator revealed that if a care task is not documented as being completed, it cannot be verified as being complete.This was an incidental finding discovered during the complaint investigation.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SANDUSKY, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PROVIDENCE CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.