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Complaint Investigation

Broadview Multi Care Center

August 25, 2025 · Parma, OH · 5520 Broadview Rd
Citations 5
CMS Rating 2/5
Beds 200
Provider ID 365757
Healthcare Facility
Broadview Multi Care Center
Parma, OH  ·  View full profile →
Inspection Summary

BROADVIEW MULTI CARE CENTER in PARMA, OH — inspection on August 25, 2025.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0602
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Review of the facility policy labeled, Abuse, Neglect, Exploitation, and Misappropriation of Resident Property, dated 06/08/22, revealed residents had the right to be free from abuse, neglect, exploitation, and misappropriation of resident property.

This deficiency represents non-compliance investigated under Master Complaint Number

  • Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Broadview Multi Care Center

5520 Broadview Rd Parma, OH 44134

SUMMARY STATEMENT OF DEFICIENCIES

Review of the facility policy labeled, Abuse, Neglect, Exploitation, and Misappropriation of Resident Property, dated 06/08/22, revealed the administrator or designee would notify the state agency of all alleged violations involving mistreatment, neglect, abuse, exploitation, and misappropriation of resident property as soon as possible but no later than 24 hours from the time of the incident and/or allegation.

This deficiency represents non-compliance investigated under Master Complaint Number 2594162.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Broadview Multi Care Center

5520 Broadview Rd Parma, OH 44134

SUMMARY STATEMENT OF DEFICIENCIES

Review of the personnel file for Former CNA #612 revealed a date of hire of 09/27/24.

She had references prior to hire, was on the background check log without any concerns, had an active CNA certification that was in good standing and had training on abuse including misappropriation on hire.

Review of the facility policy labeled, Abuse, Neglect, Exploitation, and Misappropriation of Resident Property, dated 06/08/22, revealed once the administrator was notified an investigation of the alleged violation would be conducted.

The investigation must be completed within five working days.

The person investigating the incident should take the following actions: interview the resident, accused and all witnesses, obtain a statement from the resident, accused and each witness, review each resident's record, and document evidence of the investigation.

The policy revealed follow up to the investigation would ensure involved residents plan of care was reviewed and revised if needed, determine modifications to exiting policies and procedures, and staff training if appropriate.

This deficiency represents non-compliance investigated under Master Complaint Number

  • Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Broadview Multi Care Center

5520 Broadview Rd Parma, OH 44134

SUMMARY STATEMENT OF DEFICIENCIES

Review of the facility policy labeled, Medication Administration- General Guidelines, dated 2006, revealed medications were to be administered as prescribed and in accordance with good nursing principles and practices. Th policy revealed the nurse must ensure the five rights (right resident, right drug, right dose, right route, and right time were applied for each medication being administered).

The policy revealed crushing of medications may require a physician's order and if safe to do so.

The policy revealed an individual approach should be used when crushing in working with the pharmacist and physician to determine the most appropriate method and consider each resident safety.

Long- acting and enteric coated dosages should not be crushed.

The policy revealed medication refusals must be reported to the physician after three doses or per facility protocol and there must be documentation of the notification.

The policy revealed if a dose was withheld, refused or was not available the space provided on the MAR needed to be initialed and circled.

This deficiency represents non-compliance investigated under Complaint Number 2583042.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/25/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Broadview Multi Care Center

5520 Broadview Rd Parma, OH 44134

SUMMARY STATEMENT OF DEFICIENCIES

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Federal health inspectors cited BROADVIEW MULTI CARE CENTER in PARMA, OH for a deficiency under regulatory tag F-F0921 during a complaint investigation conducted on 2025-08-25.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 5 deficiencies cited during this inspection of BROADVIEW MULTI CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-15.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PARMA, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from BROADVIEW MULTI CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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