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Complaint Investigation

Willow Woods Rehabilitation And Nursing

October 7, 2025 · North Lima, OH · 9625 Market Street
Citations 1
CMS Rating 4/5
Beds 85
Provider ID 365708
Healthcare Facility
Willow Woods Rehabilitation And Nursing
North Lima, OH  ·  View full profile →
Inspection Summary

WILLOW WOODS REHABILITATION AND NURSING in NORTH LIMA, OH — inspection on October 7, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

the DON and ADON #314 reviewed and updated, if needed, elopement care plans for 71 of 71 residents.

On 09/27/25 the staffing coordinator #362 completed door checks of all facility exit doors.On 09/27/25 the DON reviewed and updated elopement binders. Resident #1, #2, #5, #13, #17, #20, #22, #27, #28, #38, #72, #43, #49, #58, #62, #70 were identified as elopement risk and verified information was in the Elopement binder. On 09/27/25 the Administrator updated door codes on all facility exit doors.On 09/27/25 the Staffing Coordinator #362, Dietary Manager #327, Transportation Director #370, and the Administrator initiated staff education on elopement and wandering resident policy and best practice, leave of absence policy, abuse policy, supervision of residents policy, and change in condition policy. 71/71 staff educated.

The Agency Nurse Company was provided with an education on elopement and leave of absence policy and procedure and a quiz for all incoming agency aids to the facility.On 09/27/2 the Administrator conducted elopement drills on afternoon shift and day shift. ADON #314 completed/will complete one elopement drill on each shift weekly for four weeks then one elopement drill on rotating shifts monthly for three months and randomly thereafter beginning 09/27/25 and ending 02/27/26.

The DON would complete audits of documentation for change in condition five times a week and randomly thereafter beginning 09/29/25 and ending 10/24/25.

The Administrator completed/will complete audits of bed boards for change in leave of absence five times a week for four weeks and randomly thereafter beginning 09/29/25 and ending 10/24/25.At the time of the survey completed on 10/07/25, there were no further incidents of non-compliance identified related to hazards/accident risk.

This deficiency represents non-compliance investigated under Complaint Number 2633309.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORTH LIMA, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WILLOW WOODS REHABILITATION AND NURSING or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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