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Complaint Investigation

Saint Luke Lutheran Home

October 14, 2025 · North Canton, OH · 220 Applegrove Street Ne
Citations 1
CMS Rating 1/5
Beds 166
Provider ID 365521
Healthcare Facility
Saint Luke Lutheran Home
North Canton, OH  ·  View full profile →
Inspection Summary

SAINT LUKE LUTHERAN HOME in NORTH CANTON, OH — inspection on October 14, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0690
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

Based on medical record review and interview the facility failed to timely assess and obtain necessary treatment for Resident #207 for a urinary tract infection.

This affected one resident (#207) of three residents reviewed for urinary tract infection.

The facility census was 127.

Findings include: Review of Resident #207's medical record revealed an admission date of 02/22/25 with diagnoses including chronic atrial fibrillation, hypothyroidism and congestive heart failure.

Review of the Resident #207's Minimum Data Set (MDS) 3.0 quarterly assessment with a reference date of 08/29/25 revealed the resident had moderate cognitive impairment and was dependent upon staff for assistance with toileting and always incontinent of urine.

Review of the nursing progress notes, dated 09/28/25 at 1:12 P.M. revealed Resident #207 complained of burning during urination and a new order was obtained to straight cath (inserting catheter into the bladder to obtain urine) for urine sample and the family was notified.

Review of the nursing notes revealed no evidence of any documentation of family concerns related to symptoms of a urinary tract infection (i.e. urinary burning) on 09/24/25 or subsequent family follow up with staff members on 09/25/25, 09/26/25 or 09/27/25.

Review of the physician orders revealed on 09/28/25 the urinalysis with culture and sensitivity was ordered by the physician.

The urine sample was obtained and sent to the lab on 10/01/25.

Review of the urinalysis with culture and sensitivity results, which were reported on 10/06/25 at 2:14 P.M., revealed Resident #207 tested positive for providencia stuartii (bacteria).

Review of the physician orders revealed Bactrim DS (antibiotic) was ordered beginning 10/06/25 (12 days after the resident's representative reported the resident's symptoms to facility staff and eight days after the facility documented the resident had complaints of burning during urination). On 10/09/25 at 11:54 A.M. interview with Licensed Practical Nurse (LPN) #333 revealed on 09/24/25 Resident #207's representative notified her the resident complained of burning upon urination. LPN #333 indicated she notified the nursing coordinator of the concerns and ordered a urinalysis with culture and sensitivity. LPN #333 verified there was no evidence of documentation in the medical record of Resident #207's urinary burning concerns or evidence of a urinalysis with culture and sensitivity ordered on 09/28/25.

Interview with the Director of Nursing on 10/09/25 at 12:00 P.M. verified the medical record contained no evidence LPN #333 addressed the concerns reported by Resident #207's representative on 09/24/25 and the symptoms were not addressed until 09/28/25 when an order for a urine specimen with culture and sensitivity were ordered.

However, the urine specimen was not obtained until 10/01/25.

This deficiency represents non-compliance investigated under Complaint Number 2637235.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORTH CANTON, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SAINT LUKE LUTHERAN HOME or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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