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Complaint Investigation

Schoenbrunn Healthcare

March 26, 2026 · New Philadelphia, OH · 2594 East High Avenue
Citations 6
CMS Rating 1/5
Beds 95
Provider ID 365152
Healthcare Facility
Schoenbrunn Healthcare
New Philadelphia, OH  ·  View full profile →
Inspection Summary

SCHOENBRUNN HEALTHCARE in NEW PHILADELPHIA, OH — inspection on March 26, 2026.

Found 6 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0583
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited SCHOENBRUNN HEALTHCARE in NEW PHILADELPHIA, OH for a deficiency under regulatory tag F-F0583 during a complaint investigation conducted on 2026-03-26.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Keep residents' personal and medical records private and confidential.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of SCHOENBRUNN HEALTHCARE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-20.

Federal health inspectors cited SCHOENBRUNN HEALTHCARE in NEW PHILADELPHIA, OH for a deficiency under regulatory tag F-F0801 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of SCHOENBRUNN HEALTHCARE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-20.

Federal health inspectors cited SCHOENBRUNN HEALTHCARE in NEW PHILADELPHIA, OH for a deficiency under regulatory tag F-F0804 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of SCHOENBRUNN HEALTHCARE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-20.

Federal health inspectors cited SCHOENBRUNN HEALTHCARE in NEW PHILADELPHIA, OH for a deficiency under regulatory tag F-F0806 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of SCHOENBRUNN HEALTHCARE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-20.

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Federal health inspectors cited SCHOENBRUNN HEALTHCARE in NEW PHILADELPHIA, OH for a deficiency under regulatory tag F-F0810 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of SCHOENBRUNN HEALTHCARE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-20.

Federal health inspectors cited SCHOENBRUNN HEALTHCARE in NEW PHILADELPHIA, OH for a deficiency under regulatory tag F-F0812 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of SCHOENBRUNN HEALTHCARE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-04-20.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW PHILADELPHIA, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SCHOENBRUNN HEALTHCARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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