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Complaint Investigation

Majestic Care Of Cedar Village.

Inspection Date: September 4, 2025
Total Violations 4
Facility ID 366120
Location MASON, OH
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Inspection Findings

F-Tag F0728

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0728 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

record review and staff interview, the facility failed to ensure staff was qualified to complete resident care.

This had the potential to affect all 142 residents residing in the facility. The facility census was 142. Findings include: Review of the employee record for Nursing Assistant (NA) #540 revealed a hire date of 11/23/24 as

a NA. Further review of NA #540's employee record revealed the staff member had not completed the state test to be a Certified Nursing Assistant (CNA). Review of the Detailed Hours Report with Training Category and Pay Category dated 08/14/25 revealed CNA #540 worked 11/28/25 through 04/18/25 as a CNA.

Interview on 08/14/25 at 11:54 A.M. with Human Resource #434 confirmed NA #540 was hired on 01/23/24 as a NA for both assisted living and long-term care. Interview also confirmed when NA #540 was hired, she had completed the course for the CNA program but had not passed her state test. Interview also confirmed NA #540 worked for [NAME] Care of Cedar Village on 11/28/24 and was eligible to work for a total of four months with her nursing certificate. Interview also confirmed NA #540 should not have worked as a NA past 03/27/25. Interview confirmed NA #540 worked through 04/18/25. This deficiency represents non-compliance investigated under Complaint Numbers 1359585 (OH00162141) and 1359585 (OH00162141) .

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

09/04/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Majestic Care of Cedar Village.

5467 Cedar Village Drive Mason, OH 45040

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0755

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and staff interview, the facility failed to ensure medication was available and administered according to physicians' orders. This affected one resident (#3) of four residents reviewed for medication administration. The facility census was 142. Findings include: Review of the medical record for Resident #3 revealed an admission on [DATE REDACTED] with diagnoses including but not limited to irritable bowel syndrome, hypothyroidism, chronic kidney disease and chronic congestive heart failure. Review of the plan of care for Resident #3 dated 07/19/24 revealed resident has potential nutritional risk related to congestive heart failure, congestive obstructive pulmonary disease, hypothyroidism, anemia and abnormal labs.

Interventions include laboratory tests as ordered, medications as ordered, registered dietician to evaluate and make diet recommendations as needed. Review of the physician orders for Resident #3 revealed an order dated folic acid, vitamin B6, vitamin B12, 4-50-2 milligrams (mg) tablet give one tablet two times a day for vitamin dated 07/12/24. Review of the Medication Administration Record (MAR) for the month of July 2025 for Resident #3 revealed the resident did not receive the ordered medication folic acid, vitamin B6, vitamin B12, 4-50-2 milligrams (mg) tablet give one tablet two times a day on the following dates: 07/01/25, 07/02/25, 07/03/25, 07/04/25, 07/05/25, 07/06/25, 07/07/25, 07/08/25, 07/09/25, 07/10/25, 07/12/25, 07/13/25, 07/14/25, 07/17/25, 07/20/25, 07/21/25, 07/22/25, 07/23/25, 07/24/25, 07/25/25, 07/26/25, 07/27/25, 07/28/25, 07/29/25, 07/30/25 and 07/31/25. Further review of the MAR for the month of July 2025 for Resident #3 revealed facility staff signed the MAR for folic acid, vitamin B6, vitamin B12, 4-50-2 milligrams (mg) tablet give one tablet two times a day at that the 5:00 P.M. only dose was administered on 07/01/25 through 07/31/25. Review of the MAR for the month of August 2025 for Resident #3 revealed resident did not receive the ordered medication folic acid, vitamin B6, vitamin B12, 4-50-2 milligrams (mg) tablet give one tablet two times a day on the following dates at the 7:00 A.M. dose: 08/01/25, 08/02/25, 08/03/25, 08/04/25, 08/07/25, 08/07/25, 08/08/25, 08/09/25, 08/11/25, 08/12/25, 08/14/25, 08/15/25, 08/16/25, 08/17/25. Further review of the MAR for August 2025 revealed Resident #3 was administered folic acid, vitamin B6, vitamin B12, 4-50-2 milligrams (mg) tablet give one tablet two times a day at the 5:00 P.M. only dose on 08/01/25, 08/02/25, 08/03/25, 08/04/25, 08/05/25, 08/06/25, 08/07/25, 08/08/25, 08/09/25, 08/10/25, 08/11/25, 08/12/25, 08/13/25, 08/14/25, 08/15/25, 08/16/25 and 08/17/25. Interview on 08/18/25 at 9:49 A.M. with Licensed Practical Nurse (LPN) #238 stated Resident #3 did not have the prescribed folic acid, vitamin B6, vitamin B12, 4-50-2 milligrams (mg) tablet available to administer. LPN #238 stated the over-the-counter medication available did not have the correct amounts of vitamins and she did not administer it. LPN #238 was unable to recall if the physician or the pharmacy was notified that the medication was not available as prescribed. Interview on 08/18/25 at 1:30 P.M. with Pharmacist #153 verified the pharmacy did not supply the facility with folic acid, vitamin B6, vitamin B12, 4-50-2 milligrams (mg) tablet give one tablet two times a day medication. Interview on 08/19/25 at 10:19 A.M. with Director of Nursing (DON) verified the medication was not administered as ordered and should have been. DON stated

the facility changed pharmacy's on 07/01/25 and there was no communication documented in Resident #3 medical record or internal communication that the physician was notified of medication not being available for administration or that the pharmacy was notified of the need for refills. DON stated she can not confirm what the medication was that the facility staff was administering as the prescribed formula was not sent from the pharmacy. This deficiency represents non-compliance investigated under Complaint Number 1359585 (OH00162141).

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

09/04/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Majestic Care of Cedar Village.

5467 Cedar Village Drive Mason, OH 45040

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0880 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

mg 1 tab, Carvedilol 3.125 mg 1 tab, Allopurinol 100 mg 1 tab, Furosemide 20 mg 3 tabs, Januvia 25 mg 1 tab, Levothyroxine 100 mcg 1 tab, Potassium Cl Micro 20 meq 200 mg ER 1 tab, Mag Ox 400 mg 1 tab, Ferrous Sulfate 325 mg 1 tab, Multi-Vitamin 1 tab, Vitamin B-12 1000 mcg 1 tab, Vitamin D 25 mcg 2 tabs, and finger stick blood sugar (FSBS).

Observation on 08/14/25 at 7:53 A.M. with Licensed Practical Nurse (LPN) #336 revealed LPN #336 removed Aspirin 81 mg Chewable 1tab, Escitalopram 10 mg 1 tab, Carvedilol 3.125 mg 1 tab, Allopurinol 100 mg 1 tab, Furosemide 20 mg 3 tabs, Januvia 25 mg 1 tab, Levothyroxine 100 mcg 1 tab, Potassium Cl Micro 20 meq 200 mg ER 1 tab, Mag Ox 400 mg 1 tab, Ferrous Sulfate 325 mg 1 tab, Multi-Vitamin 1 tab, Vitamin B-12 1000 mcg 1 tab, Vitamin D 25 mcg 2 tabs from the pill cards with her bare hands, physically touching each pill. Observation also revealed LPN #336 administered the medication the Resident #139, then washed her hands, applied gloves, and checked the residents FBSB with a glucometer, then placed

the glucometer back in the case. LPN #336 removed her gloves, washed her hands, then picked up the glucometer case and placed it in the medication cart.

Interview on 08/14/25 at 8:38 A.M. with LPN #336 confirmed on 08/14/25 at 8:38 A.M. confirmed she touched each pill she pulled; she touched with her bare hands. Interview also confirmed LPN #336 did not clean the glucometer between using on multiple residents. Interview also confirmed she is supposed to clean the glucometer after each resident use with a sanitizing wipe.

  1. 5. Review of the medical record for Resident #140 revealed an admission date of 04/17/25 with diagnoses
  2. of type 2 diabetes mellitus with diabetic neuropathy, hypertensive heart and chronic kidney disease without heart failure, with stage 1 through stage 4, major depressive disorder, anxiety disorders, chronic pain syndrome, anemia, and primary osteoarthritis, right shoulder.

    Review of the physician orders revealed an order for Aspirin 81 mg chewable 1 tab, Sodium Bicarb 5.02 gr 1 tab, Bisacodyl 5 mg 2 tabs, Senna Plus 8.6mg – 50 mg 2 tabs, Buspirone 7.5 mg 1 tab, Amlodipine 19 mg 1 tab, Duloxetine 30mg 1 tab, Multi-Vitamin 1 tab, Duloxetine DR 60 mg 1 tab, Cetirizine 10 mg 1 tab, Gabapentin 100 mg 1 tab, and Propranolol 80 mg 1 tab.

    Observation on 08/14/25 at 8:21 A.M. with LPN #336 revealed Aspirin 81 mg chewable 1 tab, Sodium Bicarb 5.02 gr 1 tab, Bisacodyl 5 mg 2 tabs, Senna Plus 8.6mg – 50 mg 2 tabs, Buspirone 7.5 mg 1 tab, Amlodipine 19 mg 1 tab, Duloxetine 30mg 1 tab, Multi-Vitamin 1 tab, Duloxetine DR 60 mg 1 tab, Cetirizine 10 mg 1 tab, Gabapentin 100 mg 1 tab, and Propranolol 80 mg 1 tab was pulled from the pill cards with her bare hands, physically touching each pill. LPN #336 administered the medication to Resident #140, then washed her hands, applied gloves, and checked the residents FBSB with a glucometer, then placed the glucometer back in the case. LPN #336 removed her gloves, washed her hands, then picked up

    the glucometer case and placed it in the medication cart.

    Interview on 08/14/25 at 8:38 A.M. with LPN #336 confirmed on 08/14/25 at 8:38 A.M. confirmed she touch each pill she pulled; she touched with her bare hands. Interview also confirmed LPN #336 did not clean the glucometer between using on multiple residents. Interview also confirmed she is supposed to clean the glucometer after each resident use with a sanitizing wipe.

    This deficiency represents non-compliance investigated under Complaint Number 1359585 (OH00162141).

    FORM CMS-2567 (02/99) Previous Versions Obsolete

    Event ID:

    Facility ID:

    If continuation sheet

    Printed: 04/13/2026 Form Approved OMB No. 0938-0391

    Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

    (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

    (X2) MULTIPLE CONSTRUCTION

    B. Wing

    A. Building

    (X3) DATE SURVEY COMPLETED

    09/04/2025

    NAME OF PROVIDER OR SUPPLIER

    STREET ADDRESS, CITY, STATE, ZIP CODE

    Majestic Care of Cedar Village.

    5467 Cedar Village Drive Mason, OH 45040

    For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

    SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0925

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0925

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Level of Harm - Minimal harm or potential for actual harm

Based on observation, staff and resident interviews and record review, the facility failed to ensure the facility was free from pests. This had the potential to affect all 142 residents residing in the facility. The facility census was 142. Findings include: Initial tour completed on 08/13/25 from 8:28 A.M. through 8:50 A.M. with the Director of Nursing (DON) revealed four dinner trays dated 08/12/25 were setting on the tables in the Gardenia dining area. Gnats were present on the trays and flying around the trays. There was two trays located on the windowsill in the Gardenia dining area. One of the trays had a couple gnats on the food, the other tray had approximately twenty ants on the plate and food. Observation of the Apple unit dining area had three dinner trays dated 08/12/25 with gnats on the food and gnats flying above the food.

Observation on the Peach unit dining area had two trays dated 08/12/25 with gnats on the food of one of

the trays. The DON was present during observation and confirmed the presence of gnats and ants on food and food dishes in the dining areas on Gardenia Unit, Apple Unit, and Peach Unit. Observation and

interview on 08/13/25 at 10:15 A.M. with Resident #80 in dining room of Gardenia. Observations revealed gnats present on tray while resident is eating breakfast. Resident #80 reports they are there often. Interview

on 08/13/25 at 10:16 A.M. with Licensed Practical Nurse (LPN) #414 confirmed the gnats were present on Resident #80's meal tray while eating and confirmed there are gnats present often. Observation on 08/14/25 at 6:09 A.M. with LPN #305 revealed the juice machine on Peach unit had multiple gnats on all four of the spouts on the machine. Interview on 08/14/25 at 6:09 A.M. with LPN #305 present during the

observation and confirmed the presence of gnats on all four of the spouts on the machine. Review of the Pest Control #09's work order dated 08/04/25 revealed treated deli for gnats, and treated for ants didn't see any ant activity, light gnats. Review of the Cleaning Schedules, undated revealed all dining rooms are cleaned after each meal and dining aides are to take trays to the kitchen after each meal. Review of the Pest Control Program, dated 12/12/23 revealed it is the policy of this facility to maintain an effective pest control program that eradicates and contains common household pests and rodents. This deficiency represents non-compliance investigated under Complaint Numbers 2580789, 1359585 (OH00162141) and 1359582 (OH00162827).

Residents Affected - Many

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

MAJESTIC CARE OF CEDAR VILLAGE. in MASON, OH inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MASON, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MAJESTIC CARE OF CEDAR VILLAGE. or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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