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Otterbein North Shore is a 4-star rated nursing home in Lakeside, OH with 20 beds. CMS sub-ratings: health inspections 4/5, staffing 4/5, quality measures 4/5.

The facility has 19 health violations on record. Most recent inspection: April 17, 2025.

Staff turnover rate: 67.7% — significantly above the national average.

Data synthesized from CMS.gov and Ohio public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Inspection History Overview

Data current as of May 6, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

Complaint Investigation

Fines and Penalties by Year

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Health Violations by Year

2025 8 violations

Tag 0558 D Apr 17, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: May 30, 2025
Tag 0575 B Apr 17, 2025

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

✓ Corrected: Apr 30, 2025
Tag 0656 D Apr 17, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 30, 2025
Tag 0684 D Apr 17, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 30, 2025
Tag 0732 B Apr 17, 2025

Post nurse staffing information every day.

✓ Corrected: Apr 30, 2025
Tag 0812 F Apr 17, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: May 30, 2025
Tag 0880 D Apr 17, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: May 30, 2025
Tag 0883 D Apr 17, 2025

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: May 30, 2025

2024 2 violations

Tag 0607 D Jun 17, 2024

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jul 1, 2024
Tag 0851 F Jun 17, 2024

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

✓ Corrected: Jul 1, 2024

2023 3 violations

Tag 0693 D Mar 23, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Apr 18, 2023
Tag 0868 C Mar 23, 2023

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

✓ Corrected: Apr 18, 2023
Tag 0880 E Mar 23, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 18, 2023

2021 1 violations

Tag 0686 D Jun 16, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jul 1, 2021

2020 1 violations

Tag 0700 D Feb 12, 2020

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Mar 23, 2020

2019 2 violations

Tag 0698 D Jan 4, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jan 21, 2019
Tag 0755 D Jan 4, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 21, 2019

2018 1 violations

Tag 0689 D Jan 22, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 23, 2018

2017 1 violations

Tag 0241 D Nov 8, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Nov 28, 2017

Frequently Asked Questions About Otterbein North Shore

What violations has Otterbein North Shore received?
Otterbein North Shore has 19 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Otterbein North Shore?
Otterbein North Shore has a 4-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was Otterbein North Shore last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Otterbein North Shore safe?
Safety at Otterbein North Shore should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Otterbein North Shore?
Phone: (419) 798-8203. Address: 9400 North Shore Blvd, Lakeside, OH. For visiting hours and admission information, call the facility directly.
What services does Otterbein North Shore offer?
Otterbein North Shore is a skilled nursing facility with 20 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Lakeside, OH?
Compare Otterbein North Shore with other nursing homes in Lakeside, OH on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: April 17, 2025 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with Otterbein North Shore.

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