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Complaint Investigation

The Laurels Of Heath

September 15, 2025 · Heath, OH · 717 South 30th Street
Citations 5
CMS Rating 1/5
Beds 150
Provider ID 365466
Healthcare Facility
The Laurels Of Heath
Heath, OH  ·  View full profile →
Inspection Summary

THE LAURELS OF HEATH in HEATH, OH — inspection on September 15, 2025.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0561
Resident Rights Deficiencies
Potential for More Than Minimal Harm

a pureed texture diet order.

There was no documentation to support the facility giving him the option to revert back to a regular texture diet order with the understanding the resident understood the risks associated with it.Interview with Resident #49 (through electronic means) on 09/08/25 at 2:00 P.M. and 09/15/25 at 1:23 P.M. confirmed he refused meals in the facility because he did not want to eat pureed texture food. He confirmed the facility had not offered him any other choices or abilities to eat food provided by the facility, unless it was pureed. He confirmed he had to purchase his own food since January 2024, because the facility will not provide food other than food that was pureed.Interview with Dietitian #101 on 09/11/25 at 9:15 A.M. confirmed Resident #49 had a pureed texture diet order.

She confirmed the facility did not offer him any food that was not pureed texture.Interview with SLP #102 on 09/15/25 at 2:52 P.M. confirmed he was not able to change Resident #49's diet order back to mechanical soft or regular texture until he had another swallow study done. SLP #102 confirmed the facility was to provide a pureed texture diet.Interview with Licensed Practical Nurse (LPN) #214 on 09/15/25 at 3:24 P.M. confirmed Resident #49 had a pureed texture diet order.

She confirmed the facility does not offer Resident #49 food that would not be pureed.This deficiency represents non-compliance investigated with Complaint Number 2586509.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/15/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

The Laurels of Heath

717 South 30th Street Heath, OH 43056

SUMMARY STATEMENT OF DEFICIENCIES

Based on observation, staff interview, review of cleaning schedules, and facility policy review, the facility failed to maintain an clean and homelike environment.

This deficient practice affected four (#3, #60, #93, and #105) of 112 residents observed for homelike environment.

The facility census was 112.Findings Include:An observation on 09/08/25 at 10:30 A.M. revealed Resident #3 lying in bed with the bed covers pulled up to cover lower body.

There were several dark brown stains noted on the white window blinds which were in the half-open position.An observation on 09/08/25 at 2:21 P.M. revealed Resident #93's room had cobwebs located in the corners where the wall met the ceiling and in the windowsill.

The floor was dirty with noted stains along the baseboard under the heating and cooling unit and under the three-drawer dresser beside the bed.

Further observation revealed Resident #93's fitted and flat sheets were noted to be soiled with dark brown stains near the edge of the bed.An observation on 09/08/25 at 2:30 P.M. revealed Resident #105 sitting in his wheelchair completing a puzzle on the empty bed in his room.

The wall directly behind the empty bed was noted to be deeply scratched with several areas of exposed dry wall material noted.

The scratches appeared to be approximately one-half inch deep and covered the majority of the lower part of the wall.An observation on 09/10/25 at 8:15 A.M. revealed Resident #60's room with the over the bed light fixture, for bed A, to be uncovered exposing the two florescent light bulbs, the light was turned on.

There was no bed located under the light fixture. Resident #60's bed was located closest to the window.A review of the housekeeping room cleaning schedules dated 09/08/25 and 09/09/25 revealed Resident #3 and Resident #93's rooms had been marked as being cleaned by the housekeeping staff.An interview on 09/15/25 at 11:52 A.M. with Maintenance Director (MD) #531 confirmed the unclean conditions in Resident #3 and Resident #93's rooms, the exposed dry wall material in Resident #105's room, and the exposed light bulbs in Resident #60's room.

Review of the facility's housekeeping services policy, dated 07/08/25, revealed the purpose was to promote a sanitary environment.

This deficiency represents non-compliance investigated under Master Complaint Number 2614276 and Complaint Number 2573417.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/15/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

The Laurels of Heath

717 South 30th Street Heath, OH 43056

SUMMARY STATEMENT OF DEFICIENCIES

Review of Resident #63 quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #63 had impaired cognition with a Brief Interview of Mental Status (BIMS) score of seven out possible 15, and required moderate to dependent assistance from staff to complete activities of daily living (ADLs) tasks including personal hygiene and shaving of facial hair.Review of Resident #63's functional ability deficit care plan dated 06/06/24 revealed assistance from staff was required to complete personal hygiene tasks.An observation on 09/08/25 at 10:14 A.M. revealed Resident #63 resting in bed and watching television. Resident #63 had noticeable facial hair on her upper lip and chin area.An observation on 09/09/25 at 8:43 A.M. revealed Resident #63 consuming the breakfast meal. Resident #63 continued to have noticeable facial hair on her upper lip and chin.An interview on 09/09/25 at 3:20 P.M. with Unit Manager (UM) #373 confirmed Resident #63 had noticeable facial hair on upper lip and chin. UM #373 stated the staff should be offering to shave Resident #63 during her shower and as needed when facial hair was noticeable to others. UM #373 further stated Resident #63 does go to activities and will be out in the unit lounge, where she would be seen by peer residents and facility visitors.This deficiency represents non-compliance investigated under Complaint Number 2586509.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/15/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

The Laurels of Heath

717 South 30th Street Heath, OH 43056

SUMMARY STATEMENT OF DEFICIENCIES

Review of the medical record revealed Resident #9 was admitted to the facility on [DATE].

His diagnoses included encephalopathy, end stage renal disease, muscle weakness, difficulty in walking, congestive heart failure, type II diabetes, anemia, anxiety disorder, insomnia, major depressive disorder, idiopathic peripheral autonomic neuropathy, hyperlipidemia, and hypertension.

Review of Resident #9's MDS assessment, dated 07/15/25, revealed he was cognitively intact.Review of Resident #9's current physician orders revealed he had an order for daily weights to be taken.

Also, the facility was to notify the physician if there was a greater than three pound weight gain in over two days.

Review of Resident #9's weights, dated 07/02/25 to 09/11/25, revealed there were no weights documented on 07/14/25, 07/15/25, 09/04/25, and 09/05/25.

Review of Resident #9's weights, dated 07/02/25 to 09/11/25, revealed the following weight gains of greater than three pounds over two days were not reported to the physician as ordered: from 08/21/25 (197.8 pounds) to 08/23/25 (202 pounds), 08/17/25 (193.4 pounds) to 08/19/25 (196.5 pounds), 08/07/25 (197.5 pounds) to 08/09/25 (201.2 pounds), 08/04/25 (195.2 pounds) to 08/06/25 (200.1 pounds), 07/16/25 (192.8 pounds) to 07/18/25 (196 pounds), 07/10/25 (185.2 pounds) to 07/12/25 (194.4 pounds), and 07/04/25 (187.4 pounds) to 07/06/25 (193.7 pounds).

Interview with ADON #311 on 09/11/25 at 3:11 P.M. confirmed the facility could not find evidence the physician or nurse practitioner was notified as ordered for Resident #9's weight gains on the above dates.

Also, he confirmed they could not find any documents of weights obtained on 07/14/25, 07/15/25, 09/04/25, and 09/05/25 where the weights were missing from the record.

Review of the facility weight management policy, dated 07/30/25, revealed residents will be monitored for significant weight changes on a regular basis.

This deficiency represents non-compliance investigated under Complaint Number 2573417.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/15/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

The Laurels of Heath

717 South 30th Street Heath, OH 43056

SUMMARY STATEMENT OF DEFICIENCIES

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Based on observation, resident and staff interview, review of pest control records, and facility policy review, the facility failed to maintain an effective pest control program.

This deficient practice affected three (#3, #52, and #93) of 112 residents observed for environment and pest control.

The facility census was 112.Findings Include:An observation on 09/08/25 at 10:15 A.M. revealed Resident #105 sitting at edge of the bed looking out the window.

There were multiple house flies noted on the windowsill and bed covers.An observation on 09/08/25 at 11:25 A.M. revealed Resident #52 sitting in a wheelchair in her room awaiting lunch meal service.

There were several house flies observed in the room. Resident #52 would occasionally swat at one house fly as it flew around her face.An observation on 09/08/25 at 2:21 P.M. revealed Resident #3 resting in bed with the bed covers pulled up to his chest area.

There were multiple house flies on the bed covers and windowsill.An observation on 09/09/25 at 11:00 A.M. revealed Resident #3 sitting up in bed with the bed covers pulled up to cover his lower body.

There were multiple flies on the bed covers and flying around Resident #3's face.An interview on 09/09/25 at 11:05 A.M. with Resident #3 revealed there were always flies in his room and he does not like the flies being in his room.An interview on 09/09/25 at 2:00 P.M. with Certified Nurse Aide (CNA) #343 confirmed there are flies throughout the facility, especially in Resident #3's and Resident #105's rooms. CNA #343 stated sometimes there was a pest control company that came to the facility.

Review of the facility's pest control visit summary dated 03/25/25 to 09/08/25 revealed the facility was treated for fly activity in the kitchen and in several resident rooms.

Further review revealed the pest control company noted the contributing factor for fly activity was poor sanitation in resident bathrooms and recommended cleaning and sanitize the bathrooms of urine and fecal matter on a regular basis.

Review of the facility's pest control policy dated 03/05/25 revealed the purpose was to provide an environment free of pests.

The facility will have a pest control contract that provides frequent treatment of the environment for pests. It will allow for additional visits when a problem is detected.

Monitoring of the environment will be done by the facility's staff.

Pest control problems will be reported promptly.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HEATH, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE LAURELS OF HEATH or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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