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Complaint Investigation

Spring Creek Nursing And Rehabilitation Center Llc

Inspection Date: August 27, 2025
Total Violations 3
Facility ID 365101
Location GREEN SPRINGS, OH
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Inspection Findings

F-Tag F0584

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0584 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

intact. Observation and interview on 08/14/25 at 8:40 A.M. revealed Resident #24's bedroom had a sink when you walk into the room. The sink had tape on it with a piece of paper that read out of order. In Resident #24's bathroom, there was a wash basin in the sink filled to the top with water that was leaking from the sink, overflowing onto the floor. There was no hand soap or paper towels available in the bathroom. Resident #24 stated he was unsure how long it had been since the sink when entering the room was out of order. Resident #24 said if he needed his hands washed, the Certified Nursing Assistant (CNA) would have to use a washcloth with bar soap. Resident #24 stated staff use a towel to dry his hands.

Interview on 08/14/25 at 8:51 A.M. with Housekeeper #159 revealed if a resident does not have hand soap

in the bathroom, they would immediately replace it. Housekeeper #159 stated at times the delivery truck does not show up with products and they run short. Interview on 08/14/25 at 10:43 A.M. with the HD #121 confirmed every resident bathroom should have soap and water. Interview on 08/14/25 at 11:10 A.M. with Plant Operations Director (POD) #102 confirmed Resident #24 did not have a working sink in the room, and was unsure how long it had been out of order. Review of the facility's undated policy titled Housekeeping Standards revealed housekeeping is to assist in delivering the highest quality care possible by being the primary care-givers of the environment. This is accomplished by providing and maintain a clean, safe and healthy environment including personal hygiene items. This deficiency represents non-compliance investigated under Complaint Number 2565440.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/27/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Spring Creek Nursing and Rehabilitation Center LLC

401 N Broadway St Green Springs, OH 44836

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0656

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and staff interview, the facility failed to develop a care plan based on Resident #23's medical needs. This affected one (#23) of one resident reviewed for care plans. The facility census was 72.Review of the medical record for Resident #23 revealed an admission on [DATE REDACTED]. Diagnoses included type I diabetes mellitus (DM). Review of the admission Minimum Data Set (MDS) assessment dated [DATE REDACTED] revealed Resident #23 was cognitively intact. Review of Resident #23's physician orders dated 06/05/25 revealed an order for insulin aspart injection solution 100 units (u) per milliliter (ml). Inject 100 units subcutaneously as needed for type I DM, administered through insulin pump. Review of the care plan for Resident #23 dated 06/25/25 revealed there was no care plan developed for Resident #23's diagnosis of type I DM, use of insulin for DM and management of Resident #23's insulin pump. Interview on 08/14/25 at 8:30 A.M. with Resident #23 revealed there have been times when she has low blood sugars and required staff to give her snacks to help bring her sugar up. Interview on 08/14/25 at 2:14 P.M. with Registered Nurse (RN) #620 revealed Resident #23 has stated that her sugar was low and RN #620 will give her snacks. RN #620 confirmed there was no documentation of times when Resident #23's sugar was low, nor were there orders to monitor. RN #620 verified there was no care plan in place pertaining to how to care for Resident #23's insulin pump or manage her type I DM. Interview on 08/14/25 at 2:28 P.M. with Director of Nursing (DON) confirmed Resident #23 did not have a care plan outlining her type I DM care. This was an incidental finding discovered during the course of the complaint investigation.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

08/27/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Spring Creek Nursing and Rehabilitation Center LLC

401 N Broadway St Green Springs, OH 44836

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0919

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0919

Make sure that a working call system is available in each resident's bathroom and bathing area.

Level of Harm - Minimal harm or potential for actual harm

Based on observation, resident and staff interviews, and review of the facility policy, the facility failed to ensure the resident's call devices were functioning in their bathroom and/or bedrooms and failed to ensure

the residents had accessibility and/or functionality of call devices in the shower rooms. This affected three (#22, #23, and #24) of five residents reviewed for call lights and had the potential to affect the residents who utilize the showers on first and third floor. The facility census was 74.1. Observation and interview on 08/14/25 at 8:45 A.M. revealed Resident #22's bathroom call light did not work. Resident #22 stated he would just wait for staff to come back after he was toileted. He could not recall if he used his call light or not.

Interview on 08/14/25 at 11:10 A.M. with Plant Operation Director (POD) #102 confirmed Resident #22's bathroom call light did not work. 2. Observation and interview on 08/14/25 at 8:30 A.M. revealed Resident #23's bathroom call light was in the pulled position and the light was not functioning. Interview on 08/14/25 at 8:30 A.M. with Resident #23 revealed sometime in July she was in the bathroom and pulled the call light and it did not work. Resident #23 stated she sat on the toilet for over an hour. During that time, she said she yelled out for help and someone came and helped her. Interview on 08/14/25 at 11:10 A.M. with Plant Operation Director (POD) #102 confirmed the call light in Resident #23's bathroom did not work. POD #102 stated the bathroom call systems function on batteries, and if the batteries die there was no way to know.

POD #102 stated sometimes the wiring in the call systems fry the wiring and do not allow the batteries to function for more than a day. 3. Observation on 08/14/25 at 8:40 A.M. in Resident #24's room revealed his bedside call light and bathroom call light were not working. Observation on 08/14/25 at 8:48 A.M. of the one west hall shower room revealed two call lights in the shower room did not function when pulled.

Observation on 08/14/25 at 12:30 P.M. of the third-floor bathroom revealed there was no call light in the area of the shower. There was a call light on the opposite side of the wall next to the wash basin and one approximately ten feet from the shower that did not have a pull cord. Interview on 08/14/25 with Plant Operation Director (POD) #102 confirmed Resident #24's bedroom call light and bathroom call light did not work, the one west bathroom call lights. POD #102 confirmed the third floor bathroom did not have a call light readily available in the shower and furthermore the call lights that were in the bathroom did not work.

Review of the policy titled Answering the Call Light dated March 2021 revealed periodically as needed staff should explain and demonstrate the use of the call light to residents. Staff should be sure the call light is plugged in and functioning at all times. Some residents may not be able to use their call light. Be sure to check on these residents frequently. Report all defective call lights to the nurse supervisor promptly. This deficiency represents non-compliance investigated under Complaint Number 2565440.

Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

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Facility ID:

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📋 Inspection Summary

SPRING CREEK NURSING AND REHABILITATION CENTER LLC in GREEN SPRINGS, OH inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in GREEN SPRINGS, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SPRING CREEK NURSING AND REHABILITATION CENTER LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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