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Complaint Investigation

Continuing Healthcare Of Gahanna

May 29, 2026 · Gahanna, OH · 167 North Stygler Road
Citations 6
Beds 94
Provider ID 366094
Healthcare Facility
Continuing Healthcare Of Gahanna
Gahanna, OH  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

CONTINUING HEALTHCARE OF GAHANNA in GAHANNA, OH — inspection on May 29, 2026.

Found 6 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0550
Resident Rights Deficiencies

his or her rights.

medical record review, staff interview and review of the facility policy and procedure, the facility

of one resident reviewed for catheters.

The census was 88.

Findings include:Review of Resident #92's medical record revealed he was admitted to the facility on [DATE] with diagnoses that included encephalopathy, diabetes, cerebral infarction, and high blood pressure.On 05/20/26 at 9:11 A.M. observation revealed Resident #92's urinary catheter bag was observed hanging on the bed uncovered facing the door.

Yellow urine was noted in the drainage bag.

The urinary catheter bag was in view of staff, residents, and visitors in the hallway.On 05/20/26 at 9:30 A.M. observation revealed Resident #92's urinary catheter bag was hanging on the resident's bed uncovered facing the door.

Yellow urine was noted in the drainage bag.

The urinary catheter bag was in view of staff, residents, and visitors in the hallway. At the time of the observation, this was verified during interview with Registered Nurse (RN) #101. RN #101 verified it was not dignified for the resident to have his urinary catheter uncovered and in view of others.

Review of the facility Catheter Care policy dated 02/2024 revealed urinary catheter bags were to be stored in a privacy bag to maintain dignity.This deficiency represents non-compliance investigated under Complaint Number3007833.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

366094 05/29/2026

Continuing Healthcare of Gahanna 167 North Stygler Road Gahanna, OH 43230

Review of the admission minimum data set (MDS) assessment dated [DATE] revealed her cognition was intact.

She required set up or clean up assistance with eating, oral hygiene, and was dependent on staff for toileting, shower/bathing, dressing lower body, turning and repositioning and partial/moderate assistance for personal hygiene.

The resident was always incontinent of bowel.

On 05/21/26 at 9:14 A.M. observation of a dressing change to Resident #16's sacrum revealed Registered Nurse (RN) #101 left the blinds open to the window facing the parking lot while completing the dressing change. Resident #16's partially naked body would have been visible to any person in the facility parking lot. On 05/21/26 at 9:43 A.M. interview with RN #101 verified she had left the blinds open to the parking lot while she completed the dressing change to Resident #16's sacrum. On 05/21/26 at 12:13 P.M. interview with Resident #16 revealed she wanted the blinds closed during her treatment.

She would be very upset if someone had seen her from the window while she was exposed.

Review of the facility Resident Rights, Dignity, and Privacy Handout not dated revealed staff were to use a closed door, a drawn curtain, or both to shield the resident during all personal care and treatment procedures.

This deficiency represents an incidental finding of non-compliance investigated under Master Complaint Number 3013153.

366094 05/29/2026

Continuing Healthcare of Gahanna 167 North Stygler Road Gahanna, OH 43230

Review of the minimum data set (MDS) assessment dated [DATE] revealed his cognition was intact. He required set up or clean-up assistance for eating, oral hygiene, toileting, dressing and personal hygiene, and supervision or touching assistance for shower/bathing.

The resident was always continent of bladder and occasionally incontinent of bowel.

Review of the Self-Reported Incident (SRI) dated 04/24/26 at 10:00 A.M. revealed the Administrator and Resident #89 were having a conversation regarding the smoking policy.

The Administrator stated the resident became aggressive and rolled wheelchair towards his feet while resident was recording incident.

The Administrator told Resident #89 he did not have his permission to record him at this time. Resident #89 continued to record and come towards the Administrator. It was at this point the Administrator raised his middle finger towards Resident #89. A staff member intervened to de-escalate the situation and told the Administrator to go outside.The SRI documentation revealed the facility had done the following: Resident #89 requested police notification.

Police arrived and interviewed the resident and watched video.

Officer reported back to the resident that there was no physical contact viewable on video.

The only thing the officer saw was the Administrator raising his middle finger towards the resident.

Head to toe assessment completed on resident with no evidence of bruising, swelling or redness noted.

All residents interviewed with a BIMS above 12.

All residents reported feeling safe with no concerns regarding staff members.

Residents with BIMS 11 or below were assessed and no indications of new redness, bruising or swelling was found.

The Administrator was an Interim and would not be returning to the facility.

Review of Resident #89's statement dated 04/24/26 revealed he was recording the Interim Administrator, on his phone. Resident #89 reported during the interaction the Administrator made an inappropriate gesture by raising his middle finger toward the camera.

Resident further stated the Administrator placed their hands on his shoulders and proceeded to take the phone out of the resident's hands.

Review of the Police report dated 04/25/26 revealed no charges were issued at the time as the video did not show an assault, and witness statements advised they did not observe an assault.

The resident was unable to send the police investigator the video at the time due to difficulties with files.

The resident stated he would forward the videos to his lawyer.

The police investigator suggested through email that he download them to USB flash drive or have his lawyer upload them to digital media then he or the lawyer could contact the police investigator via email, on emergency line, or in person to submit the video.

All parties were advised that a report would be filed and how to obtain a copy.Interview on 05/26/26 at 1:45 P.M. with the facility social services director (SSD) revealed the SSD felt it was verbal abuse.

The SSD stated he had seen the video, and did not see the Administrator put his hands on the resident, but did see the Administrator flip the resident off and try to take his phone.

The SSD stated he believed the resident.This deficiency represents non-compliance investigated under Master Complaint Number

  • 366094 05/29/2026

Continuing Healthcare of Gahanna 167 North Stygler Road Gahanna, OH 43230

Documentation dated 06/2019, revealed on admission and or discovery, the nurse initiates the wound

sheet.

This deficiency represents non-compliance investigated under Complaint Number 3007833.

366094 05/29/2026

Continuing Healthcare of Gahanna 167 North Stygler Road Gahanna, OH 43230

Review of physician orders revealed an order dated 05/12/26 to conduct weekly skin evaluations.

Staff were to document under assessments - Skin Observations.

Staff were to notify the physician of new skin conditions one time a day every Tuesday for skin assessment.Review of Resident #7's admission skin assessment dated [DATE] revealed two areas were noted on the bottom of the right foot.

The areas were noted as hard calloused areas that were not open.

There was no additional information provided including size or color of the areas.

There was no evidence the resident's physician was aware of the areas.Review of Resident #7's medical record revealed no additional skin assessments were completed of the hard calloused areas of the resident's right foot.

There was no evidence of any skin treatments being provided,On 05/21/26 at 9:43 A.M. observation revealed Resident #7 stopped Registered Nurse (RN) #101 and pointed at her right foot.

The resident implied it was painful. RN #101 put on gloves and removed the resident's nonskid sock; two areas were noted on the bottom of the resident's right foot.

The areas appeared as two white calloused areas that were approximately 1.5 cm in diameter.

The areas appeared closed with no drainage. At the time of the observation, RN #101 stated the resident came in with those last week (Note- per the medical record, the resident was admitted to the facility with the areas on 05/12/26, nine days earlier). RN #101 stated that she was padding them to protect them but was waiting for the doctor to see the resident. At the time of the observation, there was no padding in place and nothing to protect the areas.On 05/26/26 at 9:59 A.M. interview with RN #101 verified Resident #7 had no treatment started, no physician notification of the areas, and no weekly measurements of the area since 05/12/26 upon the resident's admission.

Review of the facility policy and procedure, Wound Documentation dated 06/2019, revealed tracking of all wounds will be completed weekly on the Wound Tracking Worksheet.

This deficiency represents non-compliance investigated under Complaint Number 3007833.

366094 05/29/2026

Continuing Healthcare of Gahanna 167 North Stygler Road Gahanna, OH 43230

Review of the resident's medical record revealed no evidence of any physician orders for the resident's urinary catheter and no evidence of any orders for catheter care. In addition, review of the medical record revealed no evidence any care was provided to the resident's indwelling urinary catheter.On 05/20/26 at 9:11 A.M. observation revealed Resident #92's urinary catheter was draining yellow urine.On 05/26/26 at 11:25 A.M. interview with the Director of Nursing verified no evidence of physician orders for the indwelling urinary catheter and no evidence catheter care was provided for Resident #92.

This deficiency represents an incidental finding of non-compliance investigated under Complaint Number 3007833.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in GAHANNA, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CONTINUING HEALTHCARE OF GAHANNA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.