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Complaint Investigation

Willow Brook Christian Home

September 2, 2025 · Columbus, OH · 55 Lazelle Rd
Citations 1
CMS Rating 5/5
Beds 50
Provider ID 365988
Healthcare Facility
Willow Brook Christian Home
Columbus, OH  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

WILLOW BROOK CHRISTIAN HOME in COLUMBUS, OH — inspection on September 2, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Actual Harm

right forearm, right hip with pelvis, right humerus, and right tibia fibula.

The laceration was closed with four staples.

Diphtheria, Tetanus Toxoid, and Acellular Pertussis immunization was administered.Interview with CNA #62 on 08/29/25 at 1:21 P.M. revealed she and CNA #68 transferred the resident from her bed to the wheelchair. At this point, CNA #68 left the room.

While moving the mechanical lift away from the wheelchair, CNA #62 stated the metal edge of the cradle hit the resident in the head and she immediately started bleeding from the laceration. CNA #62 stated she applied a towel to the resident's head and called for the nurse. CNA #62 stated to prevent this from happening again she will always have two staff present until the mechanical lift is moved away from the resident.

Interview on 08/29/25 at 1:32 P.M. with the Assistant Director of Nursing (ADON) confirmed Resident #1 was struck in the head with the cradle of the mechanical lift when CNA #62 was moving the mechanical lift away from the resident's wheelchair.

The ADON stated the intervention put into place following the accident was for padding to be placed on the swing arm of the mechanical lift, as advised in the manufacturer's instructions.Observation on 08/29/25 at 1:45 P.M. of the mechanical lift revealed a swivel bar fabric protective cover that resembled the wrap illustrated in the Electric Lift Patient Manual.

Review of the manufacturer's pamphlet titled, Electric Patient Lift, revealed the lift included a swivel bar protective covering as part of the main assembly components.This deficiency represents non-compliance investigated under Complaint Number 2566262.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in COLUMBUS, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WILLOW BROOK CHRISTIAN HOME or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.