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Complaint Investigation

Sapphire Rehabilitation And Care Center

September 22, 2025 · Columbus, OH · 1605 Northwest Professional Plaza
Citations 2
CMS Rating 2/5
Beds 113
Provider ID 365950
Healthcare Facility
Sapphire Rehabilitation And Care Center
Columbus, OH  ·  View full profile →
Inspection Summary

SAPPHIRE REHABILITATION AND CARE CENTER in COLUMBUS, OH — inspection on September 22, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0627
Resident Rights Deficiencies
Immediate Jeopardy

Review of the Facility Assessment Tool dated 07/31/25 revealed the number/average or range of residents with behavioral health needs was four to five residents, and those with active or current substance use disorders were four to five residents.

The assessment revealed the facility managed the medical conditions and medication-related issues causing psychiatric symptoms and behavior, identify and implement interventions to help support individuals with issues such as dealing with anxiety, care of someone with cognitive impairment, care of individuals with depression, trauma/post-traumatic stress disorder, and other psychiatric diagnoses, intellectual or developmental disability.

Emotional support and mental well-being and support with helpful coping mechanisms would be provided.

The facility would identify hazards and risks for residents.

Behavioral and mental health providers were available to provide services to residents.This deficiency represents noncompliance investigated under Complaint Number 2596080.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/22/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Sapphire Rehabilitation and Care Center

1605 Northwest Professional Plaza Columbus, OH 43220

SUMMARY STATEMENT OF DEFICIENCIES

Review of the medical record revealed Resident #3 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included osteomyelitis, asthma, type 2 diabetes, and methicillin resistant staphylococcus aureus.

A nursing note dated 04/23/25 at 7:22 P.M. revealed Resident #3 went to an appointment and had not returned. A nursing note dated 05/14/25 at 4:38 P.M. revealed Resident #3 was readmitted to the facility from the hospital.

Review of the census revealed Resident #3 was out to the hospital on [DATE] and returned to the facility on [DATE].

An interview on 08/28/25 at 2:13 P.M.

Director of Nursing (DON) verified Resident #3 had not been provided with a bed hold notification when Resident #3 went to the hospital on [DATE] and 05/25/25.

An interview on 09/02/25 at 10:49 A.M. Resident #3 stated she was told once that she had only nine days for her room to be held. Resident #3 verified she was not given a formal bed hold notification.

Review of the policy titled Bed-Holds and Returns, revised March 2017, revealed that prior to transfers residents or resident representatives would be informed in writing of the bed-hold and return policy.

Review of the policy titled Facility Initiated Transfers and Discharge Notice, dated December 2024, revealed that in emergencies the resident and their representative would be notified as soon as possible.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in COLUMBUS, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SAPPHIRE REHABILITATION AND CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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