Crown Pointe Care Center
CROWN POINTE CARE CENTER in COLUMBUS, OH — inspection on February 20, 2026.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Review of Resident #4's bowel and bladder assessment dated
MDS dated [DATE] revealed Resident #4 had moderate cognitive impairment and required incontinent of bowel and bladder.
Review of the bowel and bladder elimination documentation by CNA's revealed Resident #4 had incontinent care provided one out of two shifts on 02/07/26, 02/08/26, 02/11/26, 02/12/26, and 02/13/26. 5.
Review of the medical record revealed Resident #17 was admitted on [DATE] with diagnoses that included Type II Diabetes, acute kidney failure and anorexia.Review of Resident #17's care plan dated 04/15/24 revealed Resident #17 had alteration in elimination and was frequently incontinent of bowel and bladder.
Interventions included to provide incontinence care as needed.
Review of the quarterly MDS dated [DATE] revealed Resident #17 was cognitively intact and was dependent on staff for toileting.
The MDS revealed Resident #17 was frequently incontinent of bowel and bladder.
Review of Resident #17's bowel and bladder assessment dated [DATE] revealed Resident #17 was always incontinent of bowel and bladder.
Review of the bowel and bladder elimination documentation by CNA's revealed Resident #17 did not have incontinent care provided on 01/26/26 and 02/19/26. Resident #17 had incontinent care provided one shift on 01/26/26, 01/28/26, 01/30/26, 02/01/26, 02/05/26, 02/09/26, and 02/15/26.
During an interview on 01/20/26 at 8:12 A.M. a Resident that requested to be anonymous stated that there was not enough staff.
The resident stated staff did not check residents frequently for incontinence.
The resident stated she complained once and the staff refused to provide any care and incontinence care was not provided for 17 hours.
During an interview with the Director of Nursing (DON) on 02/20/26 at 1:47 P.M. the DON verified the CNA documentation revealed incontinent care was not being provided every shift for Resident #1, #2, #3, #4, and #17.
The DON stated staff were being educated about charting, but The DON could not verify that incontinent care had been provided.
During an interview with Resident #4's family on 01/20/26 at 2:16 P.M. the family stated they found Resident #4 frequently incontinent and had asked that Resident #4 be checked and changed every two hours, but it was not being done.
This deficiency represents non-compliance investigated under Complaint Number 2717356.