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Complaint Investigation

Franklin Plaza Extended Care

October 22, 2025 · Cleveland, OH · 3600 Franklin Boulevard
Citations 1
CMS Rating 3/5
Beds 178
Provider ID 365388
Healthcare Facility
Franklin Plaza Extended Care
Cleveland, OH  ·  View full profile →
Inspection Summary

FRANKLIN PLAZA EXTENDED CARE in CLEVELAND, OH — inspection on October 22, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0610
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation of Resident Property dated 01/06/25 revealed it is the facility's policy to investigate all alleged violations involving abuse, neglect, misappropriation of resident property, exploitation or mistreatment including injuries of unknown source.

Facility staff should immediately report all such allegations to the Ohio Department of Health (ODH). In cases where a crime is suspected, the Administrator will report the same to local law enforcement.

Sexual Abuse included non-consensual sexual contact of any type with a resident.

The investigation protocol included to interview the resident, the accused and all witnesses.

Witnesses generally include anyone who: witnessed or heard the incident; came in close contact with the resident the day of the incident (including other residents, family members), and employees who worked closely with the accused employees and or alleged victim the day of the incident. If there are no direct witnesses, then the interviews may be expanded.

For example, you may wish to interview all employees on the shift or the unit, as appropriate, as well as other residents on the unit.

This deficiency represents non-compliance investigated under Complaint Number 2647625.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CLEVELAND, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from FRANKLIN PLAZA EXTENDED CARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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