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Complaint Investigation

Mapleview Country Villa

February 26, 2026 · Chardon, OH · 775 South Street
Citations 1
CMS Rating 4/5
Beds 100
Provider ID 366433
Healthcare Facility
Mapleview Country Villa
Chardon, OH  ·  View full profile →
Inspection Summary

MAPLEVIEW COUNTRY VILLA in CHARDON, OH — inspection on February 26, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0677
Quality of Life and Care Deficiencies

Review of Resident #8's Minimum Data Set (MDS) 3.0 dated 01/16/26 revealed a Basic Interview for Mental Status (BIMS) score of 14, which indicated intact cognition.

Further review of the MDS also revealed Resident #8 required maximum assistance with upper body dressing, was dependent on staff for lower body dressing, toileting, showering and personal hygiene and was dependent on staff for mobility.

Review of Resident #8's Care Plan dated 01/09/26 revealed the Resident had an ADL self-care, mobility and functional ability performance deficit due to cancer, diabetes mellitus and seizures and her goal was to maintain current functional status related to ADLs. Resident #8 was dependent on staff for personal hygiene tasks.On 02/23/2026 at 3:32 P.M., an interview with and observation of Resident #8 revealed her fingernails were long and dirty.

During the observation, the resident stated that staff cleaned and trimmed her fingernails only if she asked them to do so.

The resident also stated she was unsure when her fingernails were last cleaned but would like to have them cleaned more often.

She also stated her nails were not cleaned as part of routine bathing or hygiene.On 02/24/2026 at 3:23 P.M., an additional observation of Resident #8 revealed long and dirty fingernails which was confirmed by the resident and Certified Nursing Assistant (CNA) #640. An interview with CNA #640 during the observation revealed fingernails got cleaned during shower days but Resident #8 received a bed bath only. CNA #640 stated she was unsure when the resident last had a bed bath or when her nails were last cleaned.

Review of the facility's policy titled ADL Care reviewed 01/06/25 revealed staff were expected to assist dependent residents with maintenance of personal hygiene including planning the task and gathering supplies which included assistance with nail care.This deficiency represents noncompliance investigated under Complaint Numbers 2687981 and 1390001.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHARDON, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MAPLEVIEW COUNTRY VILLA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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