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Complaint Investigation

Divine Rehabilitation And Nursing At Canal Pointe

September 12, 2025 · Akron, OH · 145 Olive St
Citations 2
CMS Rating 2/5
Beds 120
Provider ID 365259
Healthcare Facility
Divine Rehabilitation And Nursing At Canal Pointe
Akron, OH  ·  View full profile →
Inspection Summary

DIVINE REHABILITATION AND NURSING AT CANAL POINTE in AKRON, OH — inspection on September 12, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0804
Nutrition and Dietary Deficiencies
Potential for More Than Minimal Harm

Review of the facility policy titled Food Preparation Guidelines, dated 2025, revealed food should be at an appetizing temperature including serving hot foods hot and addressing resident complaints about food.

Review of the facility policy titled Record of Food Temperatures, dated 2025, revealed hot foods will be held at 135°F.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/12/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Divine Rehabilitation and Nursing at Canal Pointe

145 Olive St Akron, OH 44310

SUMMARY STATEMENT OF DEFICIENCIES

Based on observation, interview, record review and policy review the facility failed to ensure food was stored, prepared and served under sanitary conditions.

This had the potential to affect 108 residents receiving meals from the kitchen.

The facility identified three residents (#31, #51, and #108) as receiving nothing by mouth (NPO).

The facility census was 111.

Findings include: Review of pest control invoices dated 07/15/25 to 08/27/25 revealed pest control serviced for kitchen insects and existing rodent bait stations on 07/15/25, and on 08/27/25 extra service was provided for rodents.

An interview on 09/09/25 at 10:06 A.M. with Dietary Supervisor (DS) #100 revealed they were aware of an existing problem with small, flying insects in the kitchen.

An observation was conducted on 09/09/25 at 10:46 A.M. with DS #100 and revealed the following concerns: ten small, flying insects were hovering above the handwash sink.

Two small, flying insects were hovering around the dishwasher.

Six small, flying insects were flying near a hanging dish cabinet, and three small, flying insects were flying near the oven which demonstrated a pervasive insect problem throughout the kitchen.

There were multiple areas of chipped or bubbled paint and damaged drywall near the handwash sink and in food preparation areas.

There was a moderate collection of food debris on the vertical food storage rack and on the wall near the standing mixer.

There was an area of standing water on the floor near the dishwasher.

Also, the following areas were observed to have a layer of moderate to heavy black grime: the oven doors, the range top, a pipe near the top of the range, various areas of the kitchen floor, the nozzles of the range hood fire suppression system, and the horizontal surface of the sprinkler pipes.

The above findings were verified by DS #100 at the time of the observations.

An observation was conducted on 09/09/25 at 2:22 P.M. of the second floor kitchenette and revealed a rodent bait box against the wall near the microwave stand.

Multiple rodent droppings were noted to be around the bait box on the floor and on the microwave stand behind the microwave.

An interview on 09/09/25 at 2:25 P.M. with the Assistant Director of Nursing verified the above findings in the second floor kitchenette.

Review of the facility policy titled Sanitation Inspection, dated 2025, revealed all food service areas should be kept clean, sanitary, and protected from rodents and insects.

Noted within the policy was that inspections should be conducted weekly to ensure the main production area and food preparation area were clean and comply with sanitation and food service regulations.

This deficiency represents non-compliance investigated under Complaint Number 2611175.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in AKRON, OH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from DIVINE REHABILITATION AND NURSING AT CANAL POINTE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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