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Complaint Investigation

Seneca Health Care Center

Inspection Date: November 5, 2025
Total Violations 1
Facility ID 335504
Location WEST SENECA, NY
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Inspection Findings

F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

F 0689 Level of Harm - Actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Nurse Aide #1 would have stayed with Resident #1, they could have prevented the fall. Certified Nurse Aide #1 should have pulled the emergency call cord in the bathroom and waited for someone to answer it and get them linen.During an interview on 10/29/2025 at 1:13 PM, the Medical Director stated they would have expected Certified Nurse Aide #1 to have reviewed Resident #1's care plan prior to providing care. They stated a fracture was a serious injury. The Medical Director stated, There was a possibility Certified Nurse Aide #1 could have prevented Resident #1's fall if they had not left the room, but Resident #1 could have fallen either way. During an interview on 10/29/2025 at 2:03 PM, the Director of Quality and Education stated they expected all certified nurse aides to review care plans prior to providing resident care. With the incident on 07/12/2025, Certified Nurse Aide #1 did not follow the care plan for Resident #1, and the resident sustained a fracture. During re-interview on 11/05/2025 at 9:56 AM, they stated after the fall they had determined this was an isolated incident based on trending of falls within the facility. Certified Nurse Aide #1 was re-educated on reading and following the plan of care. During a telephone interview on 10/29/2025 at 2:10 PM, Nurse Practitioner #1 stated they were informed on 07/12/2025 after the fall that Resident #1's left lower extremity was shorter than the right and had pain with passive range of motion.

They ordered x-rays of the left hip, femur, and pelvis and spoke with Resident #1's Health Care Proxy regarding possible surgical intervention. Nurse Practitioner #1 stated Resident #1 being left alone on the toilet was a break in their care plan that resulted in a fracture, which was a serious injury, and the serious injury caused harm to Resident #1. During an interview on 10/29/2025 at 2:45 PM, the Director of Nursing stated a break in a plan of care would be when staff does not follow the care plan. Their expectation was for all staff to read and follow residents' individualized care plans. Ultimately, Resident #1 had an intervention not to be left alone in the bathroom. Certified Nurse Aide #1 left them alone in the bathroom, the resident fell which resulted in a fracture. During an interview on 10/29/2025 at 2:56 PM, the Administrator stated

they expected the certified nurse aides to review resident care plans prior to providing care. Not following a resident's plan of care may be a break in their plan. The Administrator stated a broken bone would be a serious injury. The Administrator stated, it was an accident, not intentional.10 NYCRR 415.12(h)(2)

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📋 Inspection Summary

SENECA HEALTH CARE CENTER in WEST SENECA, NY inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WEST SENECA, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SENECA HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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