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Complaint Investigation

East Neck Nursing & Rehabilitation Center

November 19, 2025 · West Babylon, NY · 134 Great East Neck Road
Citations 2
CMS Rating 3/5
Beds 300
Provider ID 335681
Healthcare Facility
East Neck Nursing & Rehabilitation Center
West Babylon, NY  ·  View full profile →
Inspection Summary

East Neck Nursing & Rehabilitation Center in West Babylon, NY — inspection on November 19, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0561
Resident Rights Deficiencies
Potential for More Than Minimal Harm

During an interview on 09/18/2025 at 09:59 AM, Social Worker #1 stated they met with Resident #78 in the presence of the Assistant Director of Nursing Services on 07/22/2025. Resident #78 stated Certified Nursing Assistant #6 was rough during care, and when they requested a shower, Certified Nursing Assistant #6 gave them a bed bath instead of the shower.

The resident complained that, despite their refusal, Certified Nursing Assistant #6 did not listen to them and continued to give a bed bath.

Social Worker #1 stated they offered emotional support to the resident and referred the resident for a psychiatric evaluation.

During an interview on 09/18/2025 at 11:33 AM, the Assistant Director of Nursing Services stated Resident #78 told them they were provided a bed bath against their wishes by Certified Nursing Assistant #6 instead of a shower. Resident #78 did not want Certified Nursing Assistant #6 to care for them anymore.

The resident was very upset and complained that Certified Nursing Assistant #6 did what they wanted to do and not what the resident wanted.

The Assistant Director of Nursing Services stated physical assessment was conducted for Resident #78, and there were no injuries.

Local law enforcement was notified, and Certified Nursing Assistant #6 was removed from the resident's assignment.

The Assistant Director of Nursing Services stated that Resident #78 required the assistance of two staff members for bed mobility, bed bath, and showers.

The Assistant Director of Nursing Services stated Certified Nursing Assistant #6 should have asked for assistance from other staff to provide resident care and should have provided a shower instead of the bed bath as per the resident's preferences.

During an interview on 09/18/2025 at 01:29 PM, the Director of Nursing Services stated Certified Nursing Assistant #6 did not follow the resident's plan of care and also disregarded the resident's preferences. Resident #78 required two-person assistance with showers, bed baths, and bed mobility.10 NYCRR 415.5(b)(1-3)

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/19/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

East Neck Nursing & Rehabilitation Center

134 Great East Neck Road West Babylon, NY 11704

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 09/18/2025 at 01:29 PM, the Director of Nursing Services stated Certified Nursing Assistant #6 did not follow the resident's plan of care and also disregarded the resident's preferences. Resident #78 required two-person assistance with showers, bed baths, and bed mobility.10NYCRR 415.12(h)(2)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in West Babylon, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from East Neck Nursing & Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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