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Complaint Investigation

Monroe Community Hospital

October 24, 2025 · Rochester, NY · 435 East Henrietta Road
Citations 2
CMS Rating 1/5
Beds 566
Provider ID 335197
Healthcare Facility
Monroe Community Hospital
Rochester, NY  ·  View full profile →
Inspection Summary

Monroe Community Hospital in Rochester, NY — inspection on October 24, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0684
Quality of Life and Care Deficiencies
Immediate Jeopardy

jeopardy to resident health or safety

survey team identified Immediate Jeopardy, and the facility Administrator was notified on 10/17/2025 at 2:30 PM.On 10/20/2025 at 10:45 AM, the survey team determined the Immediate Jeopardy was removed based on the following corrective actions taken by the facility:The facility provided a copy of the defined Bowel Management Regimen policy and procedure, dated 10/17/2025.

The bowel regimen policy was observed in binders on each residential unit along with current bowel movement reports.

The facility provided supporting documentation for 85.5% of nursing staff educated on the formal bowel management policy and procedure with an attestation that all remaining nursing staff would receive education prior to their next scheduled shift.

Interviews with several staff revealed appropriate knowledge of the bowel management process.A list of all facility residents who did not have a documented bowel movement in three (3) days was provided.

Supporting evidence of as needed medications offered and provided was reviewed with no identified concerns. 10 NYCRR 415.12

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/24/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Monroe Community Hospital

435 East Henrietta Road Rochester, NY 14620

SUMMARY STATEMENT OF DEFICIENCIES

The survey team reviewed additional residents with no identified concerns.

The Skin Care Program policy and procedure was revised to include all new admissions and readmissions would be screened by a member of the wound care team to ensure appropriate skin care treatment plan was initiated.100% of Wound Care staff received re-education on the revised policy and procedure.

The survey team verified the education through staff interviews. 10 NYCRR 415.12(c)(1)(2)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Rochester, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Monroe Community Hospital or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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