Complaint Investigation

Lilac Manor Rehabilitation And Nursing Center

August 20, 2025 · Rochester, NY · 3 Upton Park

Citations 1

CMS Rating 1/5

Beds 200

Provider ID 335488

Healthcare Facility

Lilac Manor Rehabilitation And Nursing Center

Rochester, NY · View full profile →

Inspection Summary

Lilac Manor Rehabilitation and Nursing Center in Rochester, NY — inspection on August 20, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0580

Resident Rights Deficiencies

Potential for More Than Minimal Harm

diagnosis of acute ischemic stroke (a condition that occurs when a sudden blood flow blockage to the brain causes brain cells to die).

The provider documented Resident #1's representative reported they were unsure if the resident was getting Lovenox injections at the skilled nursing facility.During a phone interview on 08/18/2025 at 1:00 PM, the Medical Director stated they were not involved with Resident #1's care at that time.

They stated the provider should have notified the resident's representative about the discontinuation of the Lovenox.10 NYCRR 415.3(f)(2)(ii)(c)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Rochester, NY, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Lilac Manor Rehabilitation and Nursing Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Lilac Manor Rehabilitation And Nursing Center

Inspection Findings

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