Skip to main content
Complaint Investigation

St Josephs Place

March 30, 2026 · Port Jervis, NY · 160 East Main Street
Citations 3
CMS Rating 4/5
Beds 46
Provider ID 335692
Healthcare Facility
St Josephs Place
Port Jervis, NY  ·  View full profile →
Inspection Summary

ST JOSEPHS PLACE in PORT JERVIS, NY — inspection on March 30, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0585
Resident Rights Deficiencies

During an

family meeting on 03/11/2026 to discuss concerns Resident #17's representative had since Resident #17 was admitted , but no documented evidence of how each grievance was addressed and/or resolved.

During an interview on 03/30/2026 at 1:16 PM, the Director of Nursing stated Resident #17's representative expressed many concerns since Resident #17 was admitted .

They stated most concerns were verbally discussed with the representative.

They stated they did not document and investigate every complaint but did have a family meeting on 03/11/2026.10NYCRR 415.3(d)(1)(ii)

335692 03/30/2026

St Josephs Place 160 East Main Street Port Jervis, NY 12771

During an

because they were waiting for someone to respond to their call bell.

They stated when they called the

phone.

During an interview on 03/30/2026 at 1:16 PM the Director of Nursing stated call bell response was a no pass policy.

Call bells should be responded to when heard.

They stated the time it took for staff to respond depended on the staff scheduled for the shift.

They stated it was difficult to give a reasonable time frame, but thirty to sixty minutes was not acceptable. 10 NYCRR 415.12 (a) (3)

335692 03/30/2026

St Josephs Place 160 East Main Street Port Jervis, NY 12771

During an interview on 03/27/2026 at 9:10 A.M., Resident #17's representative stated Resident #17 was supposed to have a follow-up appointment with the cardiologist within one month of being admitted to the facility.

They stated they had discussed the hospital discharge instructions and the appointment needed with the Director of Nursing but did not receive any assistance and scheduling was delayed.

With persistence, they were finally able to get the appointment scheduled for 04/01/2026.

During an interview on 03/30/2026 at 1:16 P.M. the Director of Nursing stated Resident #17's representative told them that a cardiology consultation needed to be scheduled for Resident #17 after they were admitted to the facility.

They stated it should have been scheduled sooner but they did not see the follow up appointment on the discharge summary.

They stated they were not aware there were additional discharge papers that documented the need to schedule a follow-up appointment with cardiology. 10NYCRR 415.12

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PORT JERVIS, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ST JOSEPHS PLACE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement