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Highlands Living Center

📍 500 Hahnemann Trail, Pittsford, NY 14534 📞 (585) 383-1700 🛏️ 122 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

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Health Violations by Year

2025 8 violations

Tag 0610 E Feb 19, 2025

Respond appropriately to all alleged violations.

✓ Corrected: Apr 15, 2025
Tag 0656 D Feb 19, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 15, 2025
Tag 0677 D Feb 19, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Apr 15, 2025
Tag 0759 D Feb 19, 2025

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Apr 15, 2025
Tag 0760 D Feb 19, 2025

Ensure that residents are free from significant medication errors.

✓ Corrected: Apr 15, 2025
Tag 0880 D Feb 19, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 15, 2025
Tag 0919 E Feb 19, 2025

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Apr 15, 2025
Tag 0921 E Feb 19, 2025

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Apr 15, 2025

2023 6 violations

Tag 0692 E Jun 9, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jul 26, 2023
Tag 0695 D Jun 9, 2023

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jul 26, 2023
Tag 0791 D Jun 9, 2023

Provide or obtain dental services for each resident.

✓ Corrected: Jul 26, 2023
Tag 0812 E Jun 9, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 24, 2023
Tag 0836 E Jun 9, 2023

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

✓ Corrected: Jul 26, 2023
Tag 0842 E Jun 9, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jul 26, 2023
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2021 3 violations

Tag 0732 B Sep 2, 2021

Post nurse staffing information every day.

✓ Corrected: Oct 7, 2021
Tag 0880 D Sep 2, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 7, 2021
Tag 0885 E Sep 2, 2021

Report COVID19 data to residents and families.

✓ Corrected: Oct 7, 2021

2019 7 violations

Tag 0577 B Feb 1, 2019

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

✓ Corrected: Mar 29, 2019
Tag 0655 D Feb 1, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Mar 29, 2019
Tag 0656 D Feb 1, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 29, 2019
Tag 0657 D Feb 1, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Mar 29, 2019
Tag 0695 D Feb 1, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Mar 29, 2019
Tag 0791 D Feb 1, 2019

Provide or obtain dental services for each resident.

✓ Corrected: Mar 29, 2019
Tag 0880 E Feb 1, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 29, 2019
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2017 8 violations

Tag 0225 E Sep 14, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Nov 1, 2017
Tag 0241 D Sep 14, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Nov 1, 2017
Tag 0248 D Sep 14, 2017

Provide activities to meet the interests and needs of each resident.

✓ Corrected: Oct 27, 2017
Tag 0281 D Sep 14, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Nov 15, 2017
Tag 0312 D Sep 14, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

✓ Corrected: Nov 15, 2017
Tag 0325 D Sep 14, 2017

Ensure residents maintain acceptable nutritional status.

✓ Corrected: Nov 20, 2017
Tag 0441 F Sep 14, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Nov 20, 2017
Tag 0492 B Sep 14, 2017

Operate and provide services according to Federal, State, and local laws and professional standards.

✓ Corrected: Oct 2, 2017

2016 10 violations

Tag 0225 D Jun 22, 2016

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Aug 15, 2016
Tag 0242 D Jun 22, 2016

Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

✓ Corrected: Aug 5, 2016
Tag 0253 D Jun 22, 2016

Provide housekeeping and maintenance services.

✓ Corrected: Jul 15, 2016
Tag 0280 D Jun 22, 2016

Allow residents the right to participate in the planning or revision of care and treatment.

✓ Corrected: Jul 31, 2016
Tag 0282 D Jun 22, 2016

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Jul 16, 2016
Tag 0309 D Jun 22, 2016

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Aug 1, 2016
Tag 0312 D Jun 22, 2016

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

✓ Corrected: Aug 1, 2016
Tag 0332 D Jun 22, 2016

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

✓ Corrected: Aug 15, 2016
Tag 0371 D Jun 22, 2016

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Jul 16, 2016
Tag 0431 B Jun 22, 2016

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Jul 31, 2016
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