Elderwood At Wheatfield
ELDERWOOD AT WHEATFIELD in NIAGARA FALLS, NY — inspection on August 14, 2024.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 8/14/24 at 12:24 PM, the Director of Nursing #1 stated staff made them aware they could not get all their work done because of staffing.
They stated they had developed a plan that nurses were to assist with resident care to ensure all residents care plans were followed when there were only 2 aides scheduled and they expected certified nurse aides to report to their Unit Manager if they were unable to provide care according to the care plans.
The Director of Nursing #1 stated if the nurses were not helping with care, then it would be very difficult for the certified nurse aides to complete their assignments and provide care to all residents according to the care plans.
They stated they had not verified if the nurses were assisting the aides when the facility had 2 aides scheduled on each unit on the day shift.
The Director of Nursing #1 stated managers told them they had complaints from family and residents about not getting their requests met in a timely manner, and they complained it was because of staffing.
The Director of Nursing #1 stated they were aware there were times they did not meet their minimum staffing levels.
They themselves have come in to work as the supervisor when a nurse was unavailable.
During an interview on 8/14/24 at 1:00 PM, the Administrator stated they felt the staff should be able to get all their work done and follow the residents' care plans with their minimum staffing levels if there was a team approach and they all worked together, such as nurses and therapists assisting with resident care.
They expected the nursing staff to provide care to all residents according to their care plans and if they were unable to follow the care plan, they would expect the nursing department to let them know.
The Administrator was aware they had not met their minimum staffing levels for the listed dates.
They stated that management would have stepped up to help the staff complete their work.
2.
Review of the Resident Council minutes dated 6/6/24, revealed that several residents from Unit 2 reported concerns of late get ups and the nursing department was to be invited to the July 2024 meeting.
During the meeting on 7/2/24 the council was updated on the concern from June.
The completed concern form for the reported concerns from the 6/6/24 meeting documented that the late get up concern was shared by 4 of 10 residents who attended the meeting, and the specific concern was that recently, they had not been gotten up until after lunch.
The response, documented by the Director of Nursing, was: Director of Nursing to talk with staff and unit managers to re-enforce early get ups to prevent any delays of morning get ups for all residents.
During the meeting on 8/1/24 residents were informed by the Administrator that many staff were being cross trained to help, when there were shortages in various departments, to ensure the best possible care was provided.
The residents did not respond.
335790
Form Approved OMB
STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.
Building 335790 B.
Wing 08/14/2024
NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE
Elderwood at Wheatfield 2600 Niagara Falls Boulevard Niagara Falls, NY 14304