Woodland Pond At New Paltz
Woodland Pond At New Paltz in New Paltz, NY — inspection on April 24, 2025.
Found 3 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 04/23/25 at 12:08 PM, the Director of Nursing stated that they were currently auditing the call bell response time.
They stated Resident #28 had to wait for 66 minutes to receive incontinence care and that a wait time of more than 20-25 minutes was unreasonable. 10 NYCRR 415.12(a)(3)
335858 04/24/2025
Woodland Pond at New Paltz 100 Woodland Pond Circle New Paltz, NY 12561
During an interview on 4/23/2025 at 12:08 PM, the Director of Nursing stated that they felt staffing numbers were adequate to provide the care needed for their residents.
The stated Resident #28 had to wait for 66 minutes to receive incontinence care and that a wait time of more than 20-25 minutes was unreasonable and was the cut off for their audit.
During an interview on 4/24/2025 at 10:33 AM Resident #18's family member expressed concern over the time it took for staff to answer call bell/s.
They stated when staff answered they frequently stated they needed a second person, left and did not return for 20-30 minutes.
During an interview on 4/24/2025 at 11:57 AM Certified Nursing Assistant #8 stated there were usually 3 Certified Nurse Aides on the unit during evening/night shift, occasionally there there were only two.
They stated when there was only two, the assignment was not easy, but doable, especially with all the residents that required a lift for transfers.
They stated nurses assisted with resident care and answering call bells, but the extra nurse was not given an aide assignment to make it a three-way split, it remained a two-way split. 10 NYCRR 415.13
During an interview on 4/23/2025 at 12:08 PM, the Director of Nursing stated that they felt staffing numbers were adequate to provide the care needed for their residents.
The stated Resident #28 had to wait for 66 minutes to receive incontinence care and that a wait time of more than 20-25 minutes was unreasonable and was the cut off for their audit.
During an interview on 4/24/2025 at 10:33 AM Resident #18's family member expressed concern over the time it took for staff to answer call bell/s.
They stated when staff answered they frequently stated they needed a second person, left and did not return for 20-30 minutes.
During an interview on 4/24/2025 at 11:57 AM Certified Nursing Assistant #8 stated there were usually 3 Certified Nurse Aides on the unit during evening/night shift, occasionally there there were only two.
They stated when there was only two, the assignment was not easy, but doable, especially with all the residents that required a lift for transfers.
They stated nurses assisted with resident care and answering call bells, but the extra nurse was not given an aide assignment to make it a three-way split, it remained a two-way split.
10 NYCRR 415.13
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335858
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.