Complaint Investigation

New Paltz Center For Rehabilitation And Nursing

September 13, 2025 · New Paltz, NY · 1 Jansen Road

Citations 1

CMS Rating 2/5

Beds 79

Provider ID 335188

Healthcare Facility

New Paltz Center For Rehabilitation And Nursing

New Paltz, NY · View full profile →

Inspection Summary

NEW PALTZ CENTER FOR REHABILITATION AND NURSING in NEW PALTZ, NY — inspection on September 13, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0725

Nursing and Physician Services Deficiencies

Potential for More Than Minimal Harm

staffing had room for improvement, was a work in progress, and recruitment was on going.

The Director of Nursing stated daily callouts were the biggest concern /hindrance to meeting desired staffing ratios and sometimes extra staff were added to the shifts to cover potential callouts.

They stated they believed residents were receiving quality care when there was only (one) 1 licensed practical nurse and one (1) aide on a unit during night shift.

They stated it might not be ideal, but cares were completed, and safety was maintained.

They stated they were aware that there was not always a nurse supervisor in the building during evening and night shifts and recruitment for an additional Registered Nurse Supervisor was ongoing.

The Director of Nursing stated they were aware of Resident Council concerns regarding low staffing and staff had been disciplined and re-educated regarding call bell response and activities of daily living preferences as a result.

The Director of Nursing stated that on the 09/11/2025, 11:00 PM to 7:00 AM shift, when Resident #32 sustained a fall, Certified Nurse #11 was assigned to Unit A along with one licensed practical nurse for the shift. 10NYCRR 415.13(a)(1)(i-iii)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW PALTZ, NY, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from NEW PALTZ CENTER FOR REHABILITATION AND NURSING or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

New Paltz Center For Rehabilitation And Nursing

Inspection Findings

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