Heritage Park Rehab & Skilled Nursing
Inspection Findings
F-Tag F0725
F 0725 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many
FORM CMS-2567 (02/99) Previous Versions Obsolete
an hour to have their call light answered for assistance to use restroom when they were mechanical lift and needed the assistance of two (2) staff members. The resident also stated weekends are the worst, it's nightmarish here on weekends because there is even less staff than during the week.Durning an interview
on 09/12/2025 at 9:09 AM, Resident #6 stated they usually must wait over an hour to use the bed pan and sometimes will have an accident (incontinent episode). At night they have to lie in a wet bed because there was only one (1) aide on and they can't get to everyone. Also they like to go to activities but a lot of times
they cannot because there was not enough staff to get them out of bed.Durning an interview on 09/12/2025 at 9:14 AM, Resident # 7 stated they were independent and can go to the bathroom by themselves, but their roommate has to wait a long time to get help.During an interview on 09/12/2025 at 9:58 AM, the Director of Nursing stated the following were the minimum number of nursing staff:- 7 AM - 3 PM shift: four (4) nurses, seven (7) Certified Nurse Aides- 3 PM - 11 PM shift: four (4) nurses, seven (7) Certified Nurse Aides- 11 PM - 7 AM shift: three (3) nurses, 4.5 Certified Nurse AidesThe Director of Nursing stated it had been a very long time since the facility had ideal nursing staff and the facility depends on ancillary staff to assist on the units. The Director of Nursing stated residents that required a supervision level of assistance or above with eating would be monitored intermittently by the staff answering call lights and monitoring halls. A nurse or Certified Nurse Aide could not realistically have a resident in sight at all times. The Director of Nursing stated they did not know if showers were being given regularly.During an interview on 09/12/2025 at 10:05 AM, the Administrator stated the facility had not met minimum nurse staffing levels in a while. The facility offers staff incentives to get the staff to work and agency staff. The facility should have 17 certified nurse aides and nine (9) nurses for the day shift, and they were not even close to those numbers.10 NYCRR 415.13 (b)(1) (i-ii) (2)(ii)
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HERITAGE PARK REHAB & SKILLED NURSING in JAMESTOWN, NY inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in JAMESTOWN, NY, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HERITAGE PARK REHAB & SKILLED NURSING or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.