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Complaint Investigation

Absolut Ctr For Nursing & Rehab Endicott L L C

May 27, 2026 · Endicott, NY · 301 Nantucket Drive
Citations 1
CMS Rating 3/5
Beds 160
Provider ID 335371
Healthcare Facility
Absolut Ctr For Nursing & Rehab Endicott L L C
Endicott, NY  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

ABSOLUT CTR FOR NURSING & REHAB ENDICOTT L L C in ENDICOTT, NY — inspection on May 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0609
Freedom from Abuse, Neglect, and Exploitation Deficiencies

During an interview on 04/27/2026, Certified Nurse Aide #3 stated on 04/18/2026, the resident was not agitated during care and was fidgety.

Certified Nurse Aide #4 grabbed the resident's wrists and hit the resident in the face with the resident's own hands.

They also bent the resident's fingers backwards until the resident said uncle.

They questioned Certified Nurse Aide #4 on what they were doing and the aide stated to them they got this.

They did not report to anyone that night because they were worried about Certified Nurse Aide #4 retaliating against them as the aide had yelled at them and others in the past.

They believed they could report to their unit manager who was not going to be on duty until 04/20/2026.

They reported to the manager on 04/20/2026, was suspended for not reporting timely, and was retrained on the facility's Abuse Policy and timely reporting of abuse.

During an interview on 04/28/2026, the Administrator stated the investigation was inconclusive because it was one aide's word against the other's, the resident had no injuries and was at their baseline.

They terminated Certified Nurse Aide #4 because interviews with staff revealed Certified Nurse Aide #4 was a bully (to other staff) and they felt the aide had the potential to abuse others.

Certified Nurse Aides #3 and #7 were suspended for not reporting the incident timely. A full house re-education on their Abuse Policy, Corporate Compliance, with a focus on timely reporting was currently in process.

Certified Nurse Aide #4 was not reached for an interview on 04/28/2026 at 8:34 AM and on 05/21/2026 at 9:00 AM.

During an interview on 05/27/26 at 9:17 AM, the Medical Director stated they expected staff to report abuse immediately because it was serious, the facility was responsible for taking care of residents, and it needed to be addressed right away.

They discussed the incident with the facility and heard the aide delayed reporting the incident because they questioned what they had witnessed.

The witnessing staff should have reported it immediately.

During an interview with Certified Nurse Aide #7 on 05/27/2026 at 10:40 AM, they stated on 04/19/2026, Certified Nurse Aide #3 reported to them they witnessed another aide holding Resident #1's hands tightly, bending their fingers, and making the resident say uncle.

They told Certified Nurse Aide #3 to report the incident on Monday (05/20/2026) morning.

Certified Nurse Aide #7 stated they should have reported the allegation immediately and have since been retrained. 10 New York Codes, Rules and Regulations 415.4(b)(3)

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in ENDICOTT, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ABSOLUT CTR FOR NURSING & REHAB ENDICOTT L L C or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.