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Complaint Investigation

Sunnyside Care Center

September 12, 2025 · East Syracuse, NY · 7000 Collamer Rd
Citations 8
CMS Rating 2/5
Beds 80
Provider ID 335409
Healthcare Facility
Sunnyside Care Center
East Syracuse, NY  ·  View full profile →
Inspection Summary

SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY — inspection on September 12, 2025.

Found 8 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0584
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY for a deficiency under regulatory tag F-F0584 during a standard health inspection conducted on 2025-09-12.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of SUNNYSIDE CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-10.

Federal health inspectors cited SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-09-12.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of SUNNYSIDE CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-10.

Federal health inspectors cited SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY for a deficiency under regulatory tag F-F0676 during a standard health inspection conducted on 2025-09-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of SUNNYSIDE CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-10.

Federal health inspectors cited SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY for a deficiency under regulatory tag F-F0677 during a standard health inspection conducted on 2025-09-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of SUNNYSIDE CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-10.

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Federal health inspectors cited SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY for a deficiency under regulatory tag F-F0761 during a standard health inspection conducted on 2025-09-12.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of SUNNYSIDE CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-10.

During an interview on 9/12/2025 at 9:13 PM, the Administrator stated the Food Service Director was responsible for purchasing the food at the facility. At times the Food Service Director would ask to purchase items at a local store, but they thought the facility had enough food to serve the residents.

They thought the recent holiday may affected the food purchasing and delivery schedule.

During a follow up interview on 9/12/2025 at 9:19 AM, the Food Service Director stated the 9/10/2025 alternate lunch entree should have been served with two ounces of pineapple sauce.

They thought it had been made and served.

Oral nutritional supplements were put on the resident's meal trays by the food service department and they must have overlooked Resident #24's meal ticket.

The residents should receive all items listed on their meal tickets. 10NYCRR 415.14(c)(1-3)

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/12/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Sunnyside Care Center

7000 Collamer Rd East Syracuse, NY 13057

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY for a deficiency under regulatory tag F-F0804 during a complaint investigation conducted on 2025-09-12.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of SUNNYSIDE CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-10.

Federal health inspectors cited SUNNYSIDE CARE CENTER in EAST SYRACUSE, NY for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2025-09-12.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of SUNNYSIDE CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-10.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in EAST SYRACUSE, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SUNNYSIDE CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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