Complaint Investigation

Resort Nursing Home

August 20, 2025 · Arverne, NY · 430 Beach 68th Street

Citations 1

CMS Rating 3/5

Beds 280

Provider ID 335199

Healthcare Facility

Resort Nursing Home

Arverne, NY · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov)

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

Resort Nursing Home in Arverne, NY — inspection on August 20, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Potential for More Than Minimal Harm

During an interview on 08/12/2025 at 10:47 AM, Registered Nurse #1 stated that the Clinical Transportation Aide #1 informed them (unsure of time), while they were wheeling Resident #1 in the hallway, that Resident #1 slapped them on the left side of their face.

Registered Nurse #1 stated that they instructed Clinical Transport Aide #1 to take Resident #1 back to their room.

Registered Nurse #1 stated at approximately 1:59 PM on 08/05/2025 while they were at the nursing station, Certified Nursing Assistant #1 reported to them that Resident #1 slapped Clinical Transportation Aide #1 and Clinical Transportation Aide #1 in return slapped Resident #1.

Registered Nurse #1 stated that they went to Resident #1's room and observed Resident #1 hugging Clinical Transport Aide #1.

Registered Nurse #1 stated that Resident #1 was not fearful of Clinical Transport Aide #1 and had no emotional distress.

Registered Nurse #1 stated that they assessed Resident #1 and there was no discoloration, redness, swelling, and Resident #1 did not exhibit any signs of pain.

Registered Nurse #1 stated that they reported the allegation to Registered Nurse Supervisor #1 who responded to the unit at 2:00 PM.

During a follow up interview on 08/15/2025 at 1:55 PM, Registered Nurse #1 stated that they did not remove Clinical Transport Aide #1 from Resident #1's care because Resident #1 showed no signs of aggression towards Clinical Transportation Aide #1.

Registered Nurse #1 stated that they observed Resident #1's behavior with Clinical Transportation Aide #1 to be same as if nothing happened.

During an interview on 08/12/2025 at 11:13 AM, Registered Nurse Supervisor #1 stated that they responded to Resident #1's unit at approximately 2:00 PM and observed that Clinical Transportation Aide #1 was in Resident #1's room with Resident #1.

Registered Nurse Supervisor #1 stated that they reassessed Resident #1 and there was no visible injury.

Registered Nurse Supervisor #1 stated that they immediately removed Clinical Transportation Aide #1 (unsure of time) from the unit and schedule.

Registered Nurse Supervisor #1 stated that they notified the Director of Nursing, Medical Doctor, and Resident #1's family.

Registered Nurse Supervisor #1 stated that they did not interview any other residents because Clinical Transportation Aide #1 has been providing 1:1 supervision to Resident #1 since 11/2024.

During a follow up interview on 08/20/2025 at 11:30 AM, the Director of Nursing stated Resident #1 was left unsupervised in their room with Clinical Transportation Aide #1 when Registered Nurse #1 notified Registered Nurse Supervisor #1.

The Director of Nursing stated that Registered Nurse #1 should have removed the Clinical Transportation Aide #1 when there was an allegation of abuse.

The Director of Nursing stated that Registered Nurse #1 did not immediately remove the Clinical Transportation Aide #1 from the room because they did not observe any signs of trauma or fear of Resident #1 towards the Clinical Transportation Aide #1.

The Director of Nursing stated that one of the processes of investigating abuse allegation is that when a staff is involved, the staff must be removed immediately from the resident and schedule pending investigation outcome. 10NYCRR 415.4(b)(1)(ii)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Arverne, NY, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Resort Nursing Home or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.